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  • Female Support Worker Full Time
    • TS10 2AP
    • 23K - 100K GBP
    • 2w 5d Remaining
    • FEMALE SUPPORT WORKER Work with Walsingham and make a real difference to people's lives Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with. o As a valued member of our team, each Female Support Worker is there to help deliver the quality-of-life people with disabilities deserve. By doing so, the support worker will be supporting our service users to reach their full potential. o You will help to ensure that Walsingham Support's care is of high quality and person-centred. As a Female Support Worker you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle. o As a Female Support Worker, it is your duty to ensure a high quality and well maintained environment for those we support. o Each Female Support Worker is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities. Our Interview Process Transparency & Support We believe in creating an accessible and fair recruitment process. That's why, as part of your interview preparation, we will PROVIDE THE INTERVIEW QUESTIONS IN ADVANCE. We want you to feel confident and ready to showcase your skills and passion. WE REALLY CARE ABOUT OUR STAFF AND OFFER A WIDE RANGE OF BENEFITS TO EACH FEMALE SUPPORT WORKER: o Favourable working hours, including part-time roles and bank positions. o 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service. o Double pay if you work on bank holidays. o Paid Enhanced DBS o Pension scheme contributions. o We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer. o Life assurance equal to three times your salary. o Bereavement helpline. o Employee Assistance Programme supplied by HealthAssured o Walsingham Rewards Scheme with extensive discounts on everyday items. o Exceptional training and continuing professional development opportunities. o Long service awards. o Recommend a friend bonus of £250. o Access to Blue Light Card savings. This is a wonderfully varied role where you will build genuine relationships with the people you care for. You do not need prior experience to join as a Female Support Worker with Walsingham Support. We provide all the training required! Read on to find out more MORE ABOUT THE ROLE - FEMALE SUPPORT WORKER: This service is in Redcar and supporting one individual with high communication needs. At the request of the service user, this person must be female. The job includes personal care, full UK driving licence OR automatic driving licence, push a wheelchair and ability to work flexibly as part of team The shifts are various hours including long days and waking nights Female Support Worker WHY WORK FOR US FEMALE SUPPORT WORKER Working for Walsingham Support is a fulfilling and rewarding experience for several reasons. Here are some potential benefits of working for the charity: o SENSE OF PURPOSE: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling. o MAKING A DIFFERENCE: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and communities. o PERSONAL GROWTH: Working for Walsingham can provide numerous opportunities for personal and professional development. o EMOTIONAL REWARDS: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying. Witnessing positive changes in the lives of those the charity serves can be a powerful motivator. o ALIGNMENT WITH PERSONAL VALUES: If you are passionate about a social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue. Female Support Worker. Location : TS10 2AP
  • Sous Chef - Bank Full Time
    • Enfield
    • 10K - 100K GBP
    • 1w 2d Remaining
    • Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Sous Chef to help us achieve our goals. As our chef, you'll play a vital role in preparing meals tailored to the dietary needs and preferences of our residents. Ensuring every dish is made with love, supporting the health and happiness of those we care for. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply* Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing You'll be supporting the head chef in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents. Plan, prepare, and serve balanced meals that meet dietary requirements. Cater to individual preferences and specific medical needs, such as allergies or soft diets. Maintain high standards of cleanliness and hygiene in the kitchen. Collaborate with the care team to ensure meal times are enjoyable and fulfilling. To deputise for head chef during periods of absence and maintain high quality food offer at all times Could you be part of our team? About You: Proven experience as a chef, ideally in a care or similar environment. Strong knowledge of food safety and sanitation practices Committed to customer care and first-class service provision A recognised and appropriate qualification in food preparation/cooking, at least to NVQ level 2 Basic certificate in Food hygiene. Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Enfields's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!. Location : Enfield
  • Care Manager Full Time
    • Great Linford, United Kingdom
    • 10K - 100K GBP
    • 1w 2d Remaining
    • Care Manager - Up to £60,924 per annum - The Willows Care Home, Great Linford We are looking for a Nurse Qualified Care Manager to work closely with the Home Manager, Deputy Manager and team in our Willows Care Home in Great Linford, Milton Keynes. The home is rated 'GOOD' by CQC. Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. By joining us you will become one of the 'family' and in return for your dedication and hard work you can expect: Salary: Up to £60,924 per annum. 45 hours a week from Monday - Sunday About the role: The Care Manager will provide leadership on all issues relating to clinical excellence. Coordinating and coaching staff to ensure that effective nursing and care services are provided, quality standards are continually improved, and clinical outcomes are recorded and measured. As the Care Manager, you will ensure that your team is well supported and happy in their jobs, as this will help them to provide the best care for our residents. You will also need to be passionate about providing high quality care, ensuring the lives of residents are continually enriched. You will share cover for on call management rota at weekends and evenings together with the Home Manager. Nestled amongst the leafy streets of residential Great Linford, north of central Milton Keynes, The Willows is a peaceful, purpose-built care home. Our home is designed to help residents live happily. The spacious bedrooms all feature en-suite bathrooms and bright, welcoming communal areas are complemented by a sensory room, prayer room and quiet room, giving people a choice of how they spend their time. Our dedicated and skilled team, many of whom live nearby, provide a range of respite and long-term residential, residential dementia, nursing, dementia nursing and end of life care for older people. What we are looking for from you: Registered Nurse - RGN, qualified with active PIN Experienced within a nursing/care home setting for older people. Extensive clinical knowledge Sound knowledge of CQC Regulations and legislation Excellent organisations and planning skills. Someone who builds and retains hard-working and successful teams. What we offer in return for your hard work: 25 Days holiday plus bank holidays DBS Certificate paid for by Excelcare* Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £300 for every person you refer* Team Appreciation Days Long service awards *Terms & Conditions apply To find out more about our beautiful home please click the link: (url removed) Ready to join us? If you're a caring, passionate and driven Home Manager looking for a role where you can make an impact, we'd love to hear from you! Apply online today and start the journey to become part of the Excelcare 'family',. Location : Great Linford, United Kingdom
  • Probation Service Officer (Approved Premises) Holbeck House. (Ref: 7076) Full Time
    • Leeds, West Yorkshire
    • 26K - 32K GBP
    • 2w 5d Remaining
    • A F/T vacancy has become available at Holbeck House PIPE Approved Premises in Leeds. This job would suit an experienced Probation Service Officer (PSO) who is looking to expand their knowledge in a busy team working in a Psychologically Informed way with men who experience Personality Difficulties. Overview of the job The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement. Summary To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by: * Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies. * Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences. * Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.). Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: * To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases. * When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non‐compliance within agreed enforcement procedures. * To use computer based systems to produce, update and maintain records and other documentation within agreed timescales. * Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks. * To undertake prison, home or alternate location visits as required in accordance with service procedures and policies. * To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches. * To provide cover within teams as required. * To deliver and co-lead accredited programmes commensurate with grade. * To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures. * Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. * Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes. * To work within the aims and values of PS and HMPPS. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.. Location : Leeds, West Yorkshire
  • Shift Supervisor Full Time
    • London, , EC2M 4PT
    • 10K - 100K GBP
    • 2w 5d Remaining
    • No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Shift Supervisor at the Woodins Shades, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts - to fit around you. Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Never a dull moment – fun, laughs and lifelong friends! Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL… Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team Be a shift leader Be a role model for your teams, helping with their training Maintain high standards of cleanliness and safety. Location : London, , EC2M 4PT
  • Registered Health Care Professional – Immunisations Full Time
    • Royal Victoria Infirmary, NE1 4LP 317 02 Royal Victoria Infirmary, United Kingdom
    • 10K - 100K GBP
    • 2w 5d Remaining
    • Job summary Are you a registered Healthcare Professional looking for a role in immunisations? Would you like to work within Newcastle Maternity Services as part of the clinical team providing a safe and effective service for the delivery of vaccinations in the hospital and in pop up clinics in the community. The role involves clinical assessment, preparation of the vaccine, administration, and post vaccine observations support in line with local and national guidelines to ensure high-quality evidence-based care. As a Registered Healthcare Professional, you will be responsible for supporting the Maternity Service to ensure that the maternity service users' needs are met through the delivery of high-quality responsive care. The role requires exceptional interpersonal skills, the ability to coordinate the daily delivery of care within the vaccination hub, and to be able to work effectively both alone and as part of a multidisciplinary team, ensuring the needs of the service user remain central in all aspects of work. Previous experience of working within a clinical setting, knowledge and experience in immunisation in pregnancy and the postnatal period are essential. This role will comprise of corporate shifts Monday to Friday; full and part time hours are available. Interview Date Monday 07 July 2025 You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE Main duties of the job To share vaccination information with services users in accordance with the national vaccination programme and offer immunisation to eligible individuals. To assess, plan, deliver and evaluate influenza, COVID-19, pertussis and any other recommended vaccinations to all eligible maternity service users. To liaise with members of the multidisciplinary team and refer where appropriate. To ensure all stock, equipment and pharmacological supplies are available and easily accessible each day. To clearly document all interactions at the point of care. To report any adverse outcome effectively according to local and national policies. To ensure compliance with our clinical governance framework, you will motivate colleagues, champion service user safety and dignity and drive continuous improvement. About us Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: Freeman Hospital Royal Victoria Infirmary (RVI) Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Details Date posted 19 June 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 317-2025-24-030 Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities As a Registered Health Care Professional working in immunisations, the post holder will work as part of the Antenatal Clinic Team to provide a safe and effective service for the delivery of vaccinations for pertussis as well as both influenza and the COVID-19 vaccine(s). The post holder will undertake activities such as: clinical assessment, dilution and drawing up of the vaccine from multidose vials and post vaccine observations support. In particular, the post holder will be responsible for:o The configuration of the vaccination locationo Conducting clinical assessments.o The review of complex medical histories and potential adverse reactions.o Preparation of the vaccine prior to administration by the immunisers using aseptic technique. Ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures. The post holder will Manage and prioritise own workload. Work as an effective team member, demonstrate good personal communication skills and actively promote excellent team and interdisciplinary relationships. Demonstrate appropriate assertiveness and ability to challenge others when the rights of patients may be affected. Display good analytical ability and sound decision making in changing clinical situations. Demonstrate concise, accurate, timely record keeping and ensure that all work carried out is recorded accurately. Provide skilled, evidence-based care which adheres to agreed policies and procedures. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities As a Registered Health Care Professional working in immunisations, the post holder will work as part of the Antenatal Clinic Team to provide a safe and effective service for the delivery of vaccinations for pertussis as well as both influenza and the COVID-19 vaccine(s). The post holder will undertake activities such as: clinical assessment, dilution and drawing up of the vaccine from multidose vials and post vaccine observations support. In particular, the post holder will be responsible for:o The configuration of the vaccination locationo Conducting clinical assessments.o The review of complex medical histories and potential adverse reactions.o Preparation of the vaccine prior to administration by the immunisers using aseptic technique. Ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures. The post holder will Manage and prioritise own workload. Work as an effective team member, demonstrate good personal communication skills and actively promote excellent team and interdisciplinary relationships. Demonstrate appropriate assertiveness and ability to challenge others when the rights of patients may be affected. Display good analytical ability and sound decision making in changing clinical situations. Demonstrate concise, accurate, timely record keeping and ensure that all work carried out is recorded accurately. Provide skilled, evidence-based care which adheres to agreed policies and procedures. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Qualifications & Education Essential Educated to degree level or diploma in relevant subject or equivalent level of experience of working at a similar level in specialist area Registered Health Care Professional e.g. NMC for nurses, GPhC for pharmacists and equivalent for other healthcare professionals. Current immunisation training / update or willingness to undertake Knowledge & Experience Essential Previous experience in similar clinical role Knowledge of immunisation schedules in accordance with national recommendations Experience of working as part of a multi-disciplinary team Practical skills and knowledge of cold chain procedures and medicines management Evidence of continuous personal and professional development and willingness to commit to ongoing CPD Desirable Specialist knowledge in a relevant subject to post graduate level Skills & Abilities Essential Working knowledge and literate with computer skills to use of word document, internet access and email correspondence and electronic record keeping Clear communicator with excellent oral, writing, and presentation skills Effective skills in communicating complex and sensitive information and in difficult situations, requiring empathy, reassurance, persuasion and influence Problem solving skills and ability to respond to sudden unexpected demands Independent thinker with demonstrated good judgement, problemsolving and analytical skills Able to work on own initiative, organising and prioritising own workloads to changing and often tight deadlines An ability to maintain confidentiality and trust Ability to work in a variety of settings Desirable Skills for nurturing key relationships and maintaining networks Person Specification Qualifications & Education Essential Educated to degree level or diploma in relevant subject or equivalent level of experience of working at a similar level in specialist area Registered Health Care Professional e.g. NMC for nurses, GPhC for pharmacists and equivalent for other healthcare professionals. Current immunisation training / update or willingness to undertake Knowledge & Experience Essential Previous experience in similar clinical role Knowledge of immunisation schedules in accordance with national recommendations Experience of working as part of a multi-disciplinary team Practical skills and knowledge of cold chain procedures and medicines management Evidence of continuous personal and professional development and willingness to commit to ongoing CPD Desirable Specialist knowledge in a relevant subject to post graduate level Skills & Abilities Essential Working knowledge and literate with computer skills to use of word document, internet access and email correspondence and electronic record keeping Clear communicator with excellent oral, writing, and presentation skills Effective skills in communicating complex and sensitive information and in difficult situations, requiring empathy, reassurance, persuasion and influence Problem solving skills and ability to respond to sudden unexpected demands Independent thinker with demonstrated good judgement, problemsolving and analytical skills Able to work on own initiative, organising and prioritising own workloads to changing and often tight deadlines An ability to maintain confidentiality and trust Ability to work in a variety of settings Desirable Skills for nurturing key relationships and maintaining networks Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab) Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab). Location : Royal Victoria Infirmary, NE1 4LP 317 02 Royal Victoria Infirmary, United Kingdom
  • Health Care Support Worker - Clywedog Ward Full Time
    • Llandrindod Wells Memorial Hospital - Clywedog Ward, LLandrindod Wells, LD1 5HF Llandrindod Wells, United Kingdom
    • 10K - 100K GBP
    • 2w 5d Remaining
    • Job summary The post holder will work as part of a team of ward-based nursing staff and will be required to carry out a range of assigned tasks involving direct and non-direct care for the benefit of the patient and will be in support of and supervised by a Registered Nurse. Work within core competency framework and expected to deliver a range of basic nursing duties to patients linked clearly to minimum training requirements providing competency to practice. Required to carry out a range of assigned tasks, participating in the delivery of basic nursing duties under the supervision of a Registered Nurse. Main duties of the job Working as part of a ward-based team assist in the delivery of a high standard of nursing care, acting in a professional manner at all times. Assist in the adequate nutrition and hydration of individual patients as directed by the Registered Nurse. Participate in food monitoring and complete documentation accurately. Assist in ensuring that the ward area is kept clean and tidy, e.g. participating in general housekeeping, adhering guidelines in the disposal of dirty linen etc in accordance with Health Board Policies. Communicate daily with patients and relatives, ward staff and ward visitors, ensuring a polite, respectful, and courteous manner. Communicate effectively with patients, negotiate care using tact and persuasive skills, and overcome any barriers to understanding, e.g., blind or deaf patients, those with speech difficulties. Use effective communication skills within the ward/department and with all members of the team, patients, relatives, and personnel from other departments. Be expected to attend and participate in ward meetings. Undertake basic nursing duties, under the supervision of a Registered Nurse, following a period of training and on completion of core competencies. Undertake care in accordance with the standards of care set out in the Fundamentals of Care. Assist in the movement and transfer of patients, using manual handling aids as appropriate to maximize the safety of staff and patients, in accordance with the patient's individual care plan. About us Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation. As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being. To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer. Details Date posted 19 June 2025 Pay scheme Agenda for change Band Band 2 Salary £23,970 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 070-ACS030-0525-A Job locations Llandrindod Wells Memorial Hospital - Clywedog Ward LLandrindod Wells Llandrindod Wells LD1 5HF Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Person Specification Qualifications and/or Knowledge Essential Can demonstrate clear transferable skills valid to the health care setting equivalent to NVQ / QCF level 2 Demonstrate knowledge of the requirements of the role Desirable Possess or working towards NVQ Level II Award GCSEs or similar qualifications Previous hospital experience Experience Essential Experience of working as part of a team Desirable Previous experience in working in a caring setting Aptitude and Abilities Essential Ability to communicate with a range of people in both a verbal and written capacity Ability to keep calm in stressful situations Desirable Ability to speak Welsh Values Essential Demonstrate PTHB Values Demonstrate core caring Values Have a caring, kind and sympathetic attitude in line with PTHB Values Ability to work well as part of a team Ability to prioritise competing demands on time Other Essential Flexible approach to meet service needs Ability to adapt to different situations Amenable to change as required Ability to assist with the safe handling of patients Person Specification Qualifications and/or Knowledge Essential Can demonstrate clear transferable skills valid to the health care setting equivalent to NVQ / QCF level 2 Demonstrate knowledge of the requirements of the role Desirable Possess or working towards NVQ Level II Award GCSEs or similar qualifications Previous hospital experience Experience Essential Experience of working as part of a team Desirable Previous experience in working in a caring setting Aptitude and Abilities Essential Ability to communicate with a range of people in both a verbal and written capacity Ability to keep calm in stressful situations Desirable Ability to speak Welsh Values Essential Demonstrate PTHB Values Demonstrate core caring Values Have a caring, kind and sympathetic attitude in line with PTHB Values Ability to work well as part of a team Ability to prioritise competing demands on time Other Essential Flexible approach to meet service needs Ability to adapt to different situations Amenable to change as required Ability to assist with the safe handling of patients Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Powys Teaching Health Board Address Llandrindod Wells Memorial Hospital - Clywedog Ward LLandrindod Wells Llandrindod Wells LD1 5HF Employer's website https://pthb.nhs.wales/working-for-us/ (Opens in a new tab) Employer details Employer name Powys Teaching Health Board Address Llandrindod Wells Memorial Hospital - Clywedog Ward LLandrindod Wells Llandrindod Wells LD1 5HF Employer's website https://pthb.nhs.wales/working-for-us/ (Opens in a new tab). Location : Llandrindod Wells Memorial Hospital - Clywedog Ward, LLandrindod Wells, LD1 5HF Llandrindod Wells, United Kingdom
  • Healthcare Support Worker Full Time
    • Hysteroscopy (Dept), Milton Keynes Hospital, Eaglestone, MK6 5LD Milton Keynes, United Kingdom
    • 10K - 100K GBP
    • 2w 5d Remaining
    • Job summary Health Care Assistant Department: Gynaecology Band 3, £24,625 - £25,674 Per annum, pro rata Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working An exciting opportunity has arisen for an enthusiastic and motivated Band 3 Health Care assistant to work within Specialist Gynaecology Outpatient department. These fast-paced clinics run on weekdays for colposcopy, diagnostic and treatment hysteroscopy, Uro-gynaecology. You should have a genuine interest in women's health and gynaecology alongside a desire to improve patient experience and services. As a Trust we are passionate about ensuring women have a positive experience every time they use our service. If you do not have an NHS Care certificate you would start at Band 2 and be supported within the first 6 months to achieve this at which time you will move to Band 3 'We care We communicate We collaborate We contribute' Please note that we are not able to offer sponsorship for this role. Interview date: w/c 14 July 2025 Main duties of the job You will work as part of the Nursing team providing patient focused care under the direction of the Registered Nurse. We are excited to begin the design of our Women and Children's Hospital due to be opened in 2025. You should be organised, able to work independently and within a team to ensure the smooth running of the service by supporting Clinicians and Registered Nurses. If you are looking to advance your career and develop new skills, and this advert has inspired you to want to be part of our team then we would love to hear from you. Please read the job and personal specifications carefully, you will need to provide evidence in your application of all the essential criteria. To actively monitor and maintain high standards of care and to promote health education. To be able to establish quickly a friendly and appropriate rapport with the patients and other service users. Undertake housekeeping duties such as cleaning, disposal of linen cleaning and tidying up. To actively participate in the day-to-day upkeep of stock levels and cleanliness within the clinics. Knowledge of Trust Policies on infection control, disposal of sharps and clinical waste, manual handling and control of substances hazardous to health. To ensure the smooth running and nursing support of Specialist Outpatient Gynaecology clinics, which include: Colposcopy clinics Hysteroscopy clinics Uro-gynaecology clinics Vulval clinics Minor-ops clinics. About us This diverse role will include supporting the medical and nursing staff in the running of the gynaecology outpatient clinics, ensuring that all patients attending the services receive appropriate support and a good quality service. NHS Staff Survey: This team always knows what their work responsibilities are, scoring 93%. You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including: Free on-site parking Free Refreshments Great flexible workingopportunities Discounted gym membership Lease car scheme Generous annual leave and pension scheme On site nursery (chargeable) Extensive staff health and well-being programme Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news. Details Date posted 02 July 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Per annum, pro rata Contract Permanent Working pattern Full-time Reference number 430-WC25-42A-B3 Job locations Hysteroscopy (Dept) Milton Keynes Hospital, Eaglestone, Milton Keynes MK6 5LD Job description Job responsibilities To work as part of a team and support the service providing specialist gynaecology clinics, working in all speciality clinics provided by Womens Health. Welcome patients and relatives to the clinics and facilitate their progress through the system. Maintain a thorough knowledge of the setting up and preparation required to maintain and run the colposcopy, hysteroscopy, uro-gynaecology and minor-ops clinics under the supervision of the Registered nurse. Carrying out clinical nursing skills as appropriate including performing blood pressures, pulse, temperature, respirations and oxygen saturations. Recording the observations on electronic (or paper records) and escalating any concerns as appropriate. Recording Weights, Heights and BMIs and carrying out routine Pregnancy testing as required To monitor the well-being of patients within the outpatient department to ensure they are as comfortable as possible and report any changes in patients condition to the registered nurse or clinician. To ensure all examination rooms are cleaned and well-stocked. To ensure clinic areas are safe, clean and infection prevention and control measures are adhered to at all times Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Job description Job responsibilities To work as part of a team and support the service providing specialist gynaecology clinics, working in all speciality clinics provided by Womens Health. Welcome patients and relatives to the clinics and facilitate their progress through the system. Maintain a thorough knowledge of the setting up and preparation required to maintain and run the colposcopy, hysteroscopy, uro-gynaecology and minor-ops clinics under the supervision of the Registered nurse. Carrying out clinical nursing skills as appropriate including performing blood pressures, pulse, temperature, respirations and oxygen saturations. Recording the observations on electronic (or paper records) and escalating any concerns as appropriate. Recording Weights, Heights and BMIs and carrying out routine Pregnancy testing as required To monitor the well-being of patients within the outpatient department to ensure they are as comfortable as possible and report any changes in patients condition to the registered nurse or clinician. To ensure all examination rooms are cleaned and well-stocked. To ensure clinic areas are safe, clean and infection prevention and control measures are adhered to at all times Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Person Specification Qualifications and knowledge Essential GCSE level or Functional Skills in Maths & English or equivalent knowledge NVQ Level 3 or equivalent experience CARE Certificate Knowledge of personal care and activities of daily living Awareness of importance of infection prevention & control Understanding of the importance of safe working practices Understanding of the role of a Healthcare Assistant Desirable Studying Nursing or Midwifery or similar at university Awareness of NHS policies Assessors training/certificate Experience Essential Experience working in a care setting Experience of working in a team Desirable Previous NHS experience Experience in supporting junior staff Skills Essential Ability to demonstrate commitment to high standards of care Accurate record keeping Ability to work under pressure Ability to prioritise tasks effectively at short notice Caring in a professional manner towards patients and their relatives Good time management Ability to induct, support, assess and develop junior members of staff Ability to undertake clinical observations and tasks including phlebotomy Desirable IT Skills Personal and people development Essential Commitment to Safeguarding Presents a professional appearance Ability to work within a team Self-motivated and enthusiastic Commitment to working in a caring environment with people of all ages Communication Essential Clear spoken and written English Able to show care, empathy and respect to patients and their families Able to communicate with team members, carrying out instructions and feeding back information. Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines Able to feedback to staff on safe and effective practice Desirable Able to feedback on assessments undertaken Person Specification Qualifications and knowledge Essential GCSE level or Functional Skills in Maths & English or equivalent knowledge NVQ Level 3 or equivalent experience CARE Certificate Knowledge of personal care and activities of daily living Awareness of importance of infection prevention & control Understanding of the importance of safe working practices Understanding of the role of a Healthcare Assistant Desirable Studying Nursing or Midwifery or similar at university Awareness of NHS policies Assessors training/certificate Experience Essential Experience working in a care setting Experience of working in a team Desirable Previous NHS experience Experience in supporting junior staff Skills Essential Ability to demonstrate commitment to high standards of care Accurate record keeping Ability to work under pressure Ability to prioritise tasks effectively at short notice Caring in a professional manner towards patients and their relatives Good time management Ability to induct, support, assess and develop junior members of staff Ability to undertake clinical observations and tasks including phlebotomy Desirable IT Skills Personal and people development Essential Commitment to Safeguarding Presents a professional appearance Ability to work within a team Self-motivated and enthusiastic Commitment to working in a caring environment with people of all ages Communication Essential Clear spoken and written English Able to show care, empathy and respect to patients and their families Able to communicate with team members, carrying out instructions and feeding back information. Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines Able to feedback to staff on safe and effective practice Desirable Able to feedback on assessments undertaken Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Milton Keynes University Hospital NHS Foundation Trust Address Hysteroscopy (Dept) Milton Keynes Hospital, Eaglestone, Milton Keynes MK6 5LD Employer's website https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab) Employer details Employer name Milton Keynes University Hospital NHS Foundation Trust Address Hysteroscopy (Dept) Milton Keynes Hospital, Eaglestone, Milton Keynes MK6 5LD Employer's website https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab). Location : Hysteroscopy (Dept), Milton Keynes Hospital, Eaglestone, MK6 5LD Milton Keynes, United Kingdom
  • Car Parking Supervisor Full Time
    • Leicester Royal Infirmary, Infirmary Square, LE1 5WW Leicester, United Kingdom
    • 10K - 100K GBP
    • 2w 5d Remaining
    • Job summary The hospital car park service provides a high profile/visiblecar park service to patients staff and visitors. The car parkservice responds to all car park-related issues and maintainsa high standard of customer care The Car Park Staff Supervisor will be the sole supervisor for the car park department across the 3 UHL sites. The post holder will be responsible for overseeing all car park issues and supervision of the car park staff. The post holders will spend the majority of their working day as an administrator while supervising and supporting staff within the car parks department. To deliver a helpful and professional car park service for all site users. The Car Parking Service endeavours to provide parking services for all site users whilst maximising the use of the available parking space, this will include all associated administration. The service will provide traffic management at to ensure the free flow of traffic to the onsite facilities. Main duties of the job To act at all times in line with the Trust's car park policy, contribute to a positive image of the Trust, providing, as required, appropriate help, information or other assistance to all site users. To be the first point of call for all car park staff, to manage the Car Park team, ensuring that all aspects of performance, attendance, training and appraisal are addressed in accordance with Trust Policy. The post holder must follow UHL policies and procedures relating to car parks and seek advice from manager if required. Workload will be determined by service level specifications and Standard Operating Procedures. The post holder will need to ensure that all Health and Safety / Security Risks to staff, patient, and visitors are reported to the Car Parking Manager and/or acted upon. The main working relationships that the post holder will be required to develop are: Internal relationships with car park managers, administration staff and attendants Internal relationships with security officers and administrative staff Internal relationships with staff using the hospital facilities including departmental managers and ward based staff Link with patients and visitors using the hospital facilities including contractors and outside organisations Link with external car park providers Link with equipment suppliers Link with police and other emergency services Link with council About us Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ Details Date posted 02 July 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 358-7319776-E&F Job locations Leicester Royal Infirmary Infirmary Square Leicester LE1 5WW Job description Job responsibilities The Car Park Staff Supervisor will be the sole supervisor for the car park department across the 3 UHL sites. The post holder will be responsible for overseeing all car park issues and supervision of the car park staff. The post holders will spend the majority of their working day as an administrator while supervising and supporting staff within the car parks department. To ensure a friendly and efficient service is provided to all customers demonstrating high standards of customer service at all times. Customers include but are not limited to patients, relatives, carers, visitors, staff and contractors. Communication could be in a variety of forms including orally and written. Non clinical advice, information and guidance is provided by the car park team. The car park supervisor will need to be empathetic to the users needs and ensure communication is in a manner that neither offends nor antagonises. At times this can involve the dissemination of contentious information. To liaise with all car park users to ensure the efficient running of the service and resolve initial problems and queries including front line complaints. Investigate and respond to internal complaints. Assist in providing information for managers to include in responses to external complaints. Be a point of contact and assistance for all car park staff needing advise. To promote effective communication throughout the department and hold regular staff meetings when required. Communicate effectively with hospital personnel and outside agencies such that information is given and received accurately Act as a liaison between the managers and service usersTo carry out Car Parks training and/or assessment of staff where this is appropriate and necessary and to support the trainer. Ensure training is updated / refreshed annually. Identify the need for additional training and recognise potential progression within the team. To provide comprehensive administration support using a range of office applications including HELM, reslink and bespoke databases. This includes the maintenance of the main car park database and associated paper trail. Oversee the administration of staff car parking permits using the digitalised parking portal system, ensuring accurate tracking, monitoring, and timely amendments to permits as necessary. Support the team in resolving permit-related queries and issues, utilising the digitalised parking portal to ensure seamless processing and up-to-date records for all staff car parking permits. To produce operation reports as necessary in order to answer a range of queries some of which will be non-routine requests To use all available resources and knowledge to dynamically assess situations as and when they arise, there may be a requirement to analysis the various options and recommend the best course of action e.g. advise on where and who should use certain car parks during site reconfiguration To supervise/manage the administration process for the car park department. To ensure that all areas within sphere of control are adequately staffed and that staff are proactively supervised in the undertaking of their duties. To manage any rotas relating to car parking and make short term adjustments Manage issuing and retrieval of bike shelter keys and associated payments Work to improve processes including suggesting and implementing updates to policies and procedures, this could include suggestions to improve staff processes and/or the user experience Responsible for maintaining stock control (by requesting resources from the car park manager) of all car park resources to ensure all staff have the appropriate resource/equipment to carry out their role. Recognise the need for any additional equipment/tools to enable staff to complete their role at work. Produce justification for the purchase of new equipment Oversee and manage the cash collection dutie Authorised signatory for small cash / financial payments. To ensure all financial systems relating to car parking are in place, operational and completed in an efficient manner e.g. internal and external recharges, refunds, credit notes Report and follow up any car park equipment faults to the service provider , where necessary chase progress to obtain a satisfactory solution To carry out health and safety inspections/audits as necessary and to take corrective action where issues have been raised. To ensure health and safety standards are maintained in the department and ensure effective implementation health and safety policies and procedures. This includes but is not limited to the surveying of the fabric of the car parks. To carry out risk assessments as requested with the support of managers where necessary. To monitor maintenance standards within the car parks department, covered and where necessary liaise with the Estates Department to arrange repairs. To assist in the development of safe work instructions where these are deemed necessary. To ensure that staff complete their tasks to the standards determined in work schedules and to escalate any on-going issues to the appropriate Manager as necessary. To ensure all staff have access to the appropriate resources and equipment to carry out their role on a daily basis. Recognise the need for any additional equipment/tools to enable staff to complete their role at work safely and efficiently. Produce a comprehensive justification when requesting the purchase of new or additional equipment. To monitor the performance of, and where necessary, coach less experience members of the team to ensure standards are maintained. To ensure all staff comply with relevant policies and procedures and in particular those that relate to UHL Car Park Protocols. To monitor and record sickness and absence, undertaking return to work interviews with staff following periods of sickness or absence To undertake appraisals and six monthly reviews To manage and authorise annual leave and update the appropriate manager To complete and sign off staff timesheets To support managers in the recruitment and selection process where required. To ensure all record keeping and documentation is completed in a systematic and timely manner e.g. permit database To undertake any additional project work as directed working with both internal and external clients, planning and co-ordinating events with internal and external organisations. Some projects will require task related problem solving on small or large scale e.g. the assistance with traffic management and relocation due to clinical needs. To undertake any other duties as may be agreed between the post holder and the appropriate manager. Job description Job responsibilities The Car Park Staff Supervisor will be the sole supervisor for the car park department across the 3 UHL sites. The post holder will be responsible for overseeing all car park issues and supervision of the car park staff. The post holders will spend the majority of their working day as an administrator while supervising and supporting staff within the car parks department. To ensure a friendly and efficient service is provided to all customers demonstrating high standards of customer service at all times. Customers include but are not limited to patients, relatives, carers, visitors, staff and contractors. Communication could be in a variety of forms including orally and written. Non clinical advice, information and guidance is provided by the car park team. The car park supervisor will need to be empathetic to the users needs and ensure communication is in a manner that neither offends nor antagonises. At times this can involve the dissemination of contentious information. To liaise with all car park users to ensure the efficient running of the service and resolve initial problems and queries including front line complaints. Investigate and respond to internal complaints. Assist in providing information for managers to include in responses to external complaints. Be a point of contact and assistance for all car park staff needing advise. To promote effective communication throughout the department and hold regular staff meetings when required. Communicate effectively with hospital personnel and outside agencies such that information is given and received accurately Act as a liaison between the managers and service usersTo carry out Car Parks training and/or assessment of staff where this is appropriate and necessary and to support the trainer. Ensure training is updated / refreshed annually. Identify the need for additional training and recognise potential progression within the team. To provide comprehensive administration support using a range of office applications including HELM, reslink and bespoke databases. This includes the maintenance of the main car park database and associated paper trail. Oversee the administration of staff car parking permits using the digitalised parking portal system, ensuring accurate tracking, monitoring, and timely amendments to permits as necessary. Support the team in resolving permit-related queries and issues, utilising the digitalised parking portal to ensure seamless processing and up-to-date records for all staff car parking permits. To produce operation reports as necessary in order to answer a range of queries some of which will be non-routine requests To use all available resources and knowledge to dynamically assess situations as and when they arise, there may be a requirement to analysis the various options and recommend the best course of action e.g. advise on where and who should use certain car parks during site reconfiguration To supervise/manage the administration process for the car park department. To ensure that all areas within sphere of control are adequately staffed and that staff are proactively supervised in the undertaking of their duties. To manage any rotas relating to car parking and make short term adjustments Manage issuing and retrieval of bike shelter keys and associated payments Work to improve processes including suggesting and implementing updates to policies and procedures, this could include suggestions to improve staff processes and/or the user experience Responsible for maintaining stock control (by requesting resources from the car park manager) of all car park resources to ensure all staff have the appropriate resource/equipment to carry out their role. Recognise the need for any additional equipment/tools to enable staff to complete their role at work. Produce justification for the purchase of new equipment Oversee and manage the cash collection dutie Authorised signatory for small cash / financial payments. To ensure all financial systems relating to car parking are in place, operational and completed in an efficient manner e.g. internal and external recharges, refunds, credit notes Report and follow up any car park equipment faults to the service provider , where necessary chase progress to obtain a satisfactory solution To carry out health and safety inspections/audits as necessary and to take corrective action where issues have been raised. To ensure health and safety standards are maintained in the department and ensure effective implementation health and safety policies and procedures. This includes but is not limited to the surveying of the fabric of the car parks. To carry out risk assessments as requested with the support of managers where necessary. To monitor maintenance standards within the car parks department, covered and where necessary liaise with the Estates Department to arrange repairs. To assist in the development of safe work instructions where these are deemed necessary. To ensure that staff complete their tasks to the standards determined in work schedules and to escalate any on-going issues to the appropriate Manager as necessary. To ensure all staff have access to the appropriate resources and equipment to carry out their role on a daily basis. Recognise the need for any additional equipment/tools to enable staff to complete their role at work safely and efficiently. Produce a comprehensive justification when requesting the purchase of new or additional equipment. To monitor the performance of, and where necessary, coach less experience members of the team to ensure standards are maintained. To ensure all staff comply with relevant policies and procedures and in particular those that relate to UHL Car Park Protocols. To monitor and record sickness and absence, undertaking return to work interviews with staff following periods of sickness or absence To undertake appraisals and six monthly reviews To manage and authorise annual leave and update the appropriate manager To complete and sign off staff timesheets To support managers in the recruitment and selection process where required. To ensure all record keeping and documentation is completed in a systematic and timely manner e.g. permit database To undertake any additional project work as directed working with both internal and external clients, planning and co-ordinating events with internal and external organisations. Some projects will require task related problem solving on small or large scale e.g. the assistance with traffic management and relocation due to clinical needs. To undertake any other duties as may be agreed between the post holder and the appropriate manager. Person Specification Commitment to Trust Values and Behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours Equality, Diversity and Inclusion Essential Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others Training and Qualifications Essential Good level of education or equivalent knowledge and experience. Good understanding of Health and Safety Desirable Understanding of Microsoft packages Experience Essential Recognised supervisory training or equivalent relevant experience Experience of working within a team Experience of working on own initiative Experience of working with public Relevant experience in a busy service environment Skills training and coaching of less experienced members of the team Understanding the expectations from visitor's, patients and staff. Problem solving on a day to day basis Desirable Recognised health and safety training. Previous experience of working in a large organisational Experience of working to/within specific protocols/KPIs. Experience as a Supervisor or Team Leader Experience of working in the NHS environment Carrying out appraisals and return to work interviews. Previous experience of supervising or managing staff Communication and Relationships Essential Good communication skills (verbal and written) Requires a professional and sympathetic approach to people. Use of communication equipment including telephone and two way radio. Calm and friendly under pressure Ability to manage, and delegate a busy workload Desirable Innovative and creative in problem solving. Analytical and Judgement skills Essential Able to balance conflicting priorities within the given time Personal initiative and ability to make decisions on course of action Professional, but empathetic decision making. Desirable Ability to review processes, identify system failures and make recommendation for change Skills Essential Computer literate Record keeping Forward thinking Desirable Customer care Evidence of people skills Attention to detail Logistical background Knowledge of providing a car park service. Knowledge of car park equipment and machinery. Planning and organisation skills Essential Understanding prioritising tasks Understanding written instructions Desirable Working in a health care environment Digitalised Parking Portal System Essential Oversee the administration of staff car parking permits using the digitalised parking portal system, ensuring accurate tracking, monitoring, and timely amendments to permits as necessary. Support the team in resolving permit-related queries and issues, utilising the digitalised parking portal to ensure seamless processing and up-to-date records for all staff car parking permits. Desirable Experience with digitalised systems or parking management software Other requirements specific to the role Essential Tidy and professional in appearance Conscientious, hard working and dedicated Enthusiastic, reliable and flexible Self motivated and able to motivate others Adaptable and keen to embrace new ways of working Confident Efficient Person Specification Commitment to Trust Values and Behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours Equality, Diversity and Inclusion Essential Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others Training and Qualifications Essential Good level of education or equivalent knowledge and experience. Good understanding of Health and Safety Desirable Understanding of Microsoft packages Experience Essential Recognised supervisory training or equivalent relevant experience Experience of working within a team Experience of working on own initiative Experience of working with public Relevant experience in a busy service environment Skills training and coaching of less experienced members of the team Understanding the expectations from visitor's, patients and staff. Problem solving on a day to day basis Desirable Recognised health and safety training. Previous experience of working in a large organisational Experience of working to/within specific protocols/KPIs. Experience as a Supervisor or Team Leader Experience of working in the NHS environment Carrying out appraisals and return to work interviews. Previous experience of supervising or managing staff Communication and Relationships Essential Good communication skills (verbal and written) Requires a professional and sympathetic approach to people. Use of communication equipment including telephone and two way radio. Calm and friendly under pressure Ability to manage, and delegate a busy workload Desirable Innovative and creative in problem solving. Analytical and Judgement skills Essential Able to balance conflicting priorities within the given time Personal initiative and ability to make decisions on course of action Professional, but empathetic decision making. Desirable Ability to review processes, identify system failures and make recommendation for change Skills Essential Computer literate Record keeping Forward thinking Desirable Customer care Evidence of people skills Attention to detail Logistical background Knowledge of providing a car park service. Knowledge of car park equipment and machinery. Planning and organisation skills Essential Understanding prioritising tasks Understanding written instructions Desirable Working in a health care environment Digitalised Parking Portal System Essential Oversee the administration of staff car parking permits using the digitalised parking portal system, ensuring accurate tracking, monitoring, and timely amendments to permits as necessary. Support the team in resolving permit-related queries and issues, utilising the digitalised parking portal to ensure seamless processing and up-to-date records for all staff car parking permits. Desirable Experience with digitalised systems or parking management software Other requirements specific to the role Essential Tidy and professional in appearance Conscientious, hard working and dedicated Enthusiastic, reliable and flexible Self motivated and able to motivate others Adaptable and keen to embrace new ways of working Confident Efficient Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name University Hospitals of Leicester NHS Trust Address Leicester Royal Infirmary Infirmary Square Leicester LE1 5WW Employer's website https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab) Employer details Employer name University Hospitals of Leicester NHS Trust Address Leicester Royal Infirmary Infirmary Square Leicester LE1 5WW Employer's website https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab). Location : Leicester Royal Infirmary, Infirmary Square, LE1 5WW Leicester, United Kingdom
  • Emergency Dispatch Assistant Bicester Full Time
    • Northern House, Talisman Road, OX26 6HR Bicester, United Kingdom
    • 10K - 100K GBP
    • 2w 5d Remaining
    • Job summary Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and other emergency services. No one day is like the last. You will be dealing with medical emergencies, traumatic events and major incidents; prioritising your workload and ensuring patients receive the right response, first time, every time. This is a highly pressurised and quick moving role where you will need to keep a calm and level-headed approach. Please note: This role does not support remote working. You will need to be available to work from our Emergency Operations Centre in Bicester, Oxfordshire. Please use the link below to watch our video about the Emergency Dispatch Assistant role. https://www.youtube.com/watch?v=38mfMayAW84 Main duties of the job As an Emergency Dispatch Assistant based in Bicester, Oxfordshire, you will assist your team in assigning ambulance resources to patients. You will use radio, text, telephone and computer aided dispatch systems to communicate with ambulance crews, ensuring they have the details and resources they need to treat the patients they are attending. Working as an Emergency Dispatch Assistant will expose you to a range of emergency incidents. You could be assigning an ambulance to a patient who has fallen or sending multiple resources to a cardiac arrest. You will need to think logically and tactically as you manage a workload that changes by the second. It is essential that you are able to multitask and manage tasks with competing priorities. About us Benefits for this role include: Starting salary £22,816 + Unsocial hours payments (annual salary circa £26,000pa) Full training and support when you join and ongoing throughout your employment with us. Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time). Enrolment into the NHS Pension Scheme. Access to continual professional development and opportunities within SCAS and the NHS. Occupational Health support along with an Employee Assistance Programme. NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing. Staff networking and support groups. About Us South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services. The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex. We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week. Details Date posted 02 July 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Pro rata per annum Contract Permanent Working pattern Full-time, Part-time Reference number 195-25-EDAN-CWB-L Job locations Northern House Talisman Road Bicester OX26 6HR Job description Job responsibilities Roles and responsibilities of an Emergency dispatch assistant include: Support and assist emergency dispatchers by following their instructions and assisting with their duties Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged To be successful in this role we require candidates to meet the following criteria: Competent in the use of IT systems GCSE grades 4-9 or equivalent in Maths and English Customer service experience from a telephone or face to face role Ability to multi-task and manage competing priorities Good Knowledge of geographical area Good written and verbal communication skills Ability to listen and record information accurately Job description Job responsibilities Roles and responsibilities of an Emergency dispatch assistant include: Support and assist emergency dispatchers by following their instructions and assisting with their duties Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged To be successful in this role we require candidates to meet the following criteria: Competent in the use of IT systems GCSE grades 4-9 or equivalent in Maths and English Customer service experience from a telephone or face to face role Ability to multi-task and manage competing priorities Good Knowledge of geographical area Good written and verbal communication skills Ability to listen and record information accurately Person Specification Qualifications Essential GCSE grades 4-9 or equivalent in Maths and English Knowledge & Experience Essential Customer Service experience from a telephone based or face to face role Competent in the use of IT systems Desirable Good Knowledge of geographical area Demonstrable ability to multitask and manage competing priorities Demonstrable Experience of working in a time pressured environment Person Specification Qualifications Essential GCSE grades 4-9 or equivalent in Maths and English Knowledge & Experience Essential Customer Service experience from a telephone based or face to face role Competent in the use of IT systems Desirable Good Knowledge of geographical area Demonstrable ability to multitask and manage competing priorities Demonstrable Experience of working in a time pressured environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Central Ambulance Service NHS Foundation Trust Address Northern House Talisman Road Bicester OX26 6HR Employer's website https://scasjobs.co.uk/ (Opens in a new tab) Employer details Employer name South Central Ambulance Service NHS Foundation Trust Address Northern House Talisman Road Bicester OX26 6HR Employer's website https://scasjobs.co.uk/ (Opens in a new tab). Location : Northern House, Talisman Road, OX26 6HR Bicester, United Kingdom
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