Important Information for Candidates Learner Coach PS Band 4, Workforce and Capability, Transforming Delivery Directorate Job Profile Job Title: Learner Coach Grade PS Band 4 Team: Workforce and Capability Directorate: Transforming Delivery Directorate Location and Working Pattern: National role. Full time (37 hours) location to be agreed. As per current office based working requirements (as of March 2025 - 60% office-based working). Duration Permanent Level of NSV required Enhanced Level 2 Contact Kathleen.Mitchell2@justice.gov.uk / Anni.Bridge@justice.gov.uk / Inga.Markelyte@justice.gov.uk Background The Learner Coach is a permanent role (not secondment) at PS Band 4 and subject to Probation Service terms and conditions that sits within Probation Learning Delivery (National). This is an excellent opportunity to play a key role in Learning and Development across Probation. The team is based in the Workforce and Capability function which is part of the Transforming Delivery Directorate in HMPPS. The Job Description attached to this campaign has been provided as the closest available, a new Job Description for this role is being taken through the appropriate job evaluation process, in the meantime we are using historical Job descriptions as the closest available. There are some important amendments; Learner Coaches play a critical role in the Probation Service – providing guidance, support, feedback and mentoring to new and experienced Probation Officers and Probation Service Officers to develop the skills and behaviours necessary to prevent victims and change lives. The Learner Coach role is a national role, with responsibility to facilitate learning events both virtually and in-person. Where physical face to face training is required, it will be delivered in a range of L&D venues and other nominated MOJ facilities. Overnight stays may be required to deliver such events. These learning events are focused primarily on applied practice. They are underpinned by research evidence and best practice, supported with digital / online resources to support on-the-job performance. Learner Coaches will contribute to the development and amendment of the products, working with Design Faculty colleagues, who hold responsibility for the design of all new products. Successful Learner Coaches are knowledgeable and inclusive facilitators and role models, able to flex their style and approach to meet the needs of individual learners as well as the HMPPS business plan and vision. Main Activities/Responsibilities The post holder will have the following responsibilities, activities and duties: Deliver a portfolio of HMPPS/PS business specific training programmes, within the specified time frame, ensuring compliance with all relevant policies. Create a learning environment, role-model new mindsets and behaviours, and provide structured feedback and support. Manage and report on learners’ performance, development and attendance, submitting end-of-course paperwork where required and providing feedback to line-managers if appropriate. Continually assess learners as to their competence, ability and aptitude against specified assessment criteria, through formative and summative assessments. This will include recognising the potential for bias to cloud judgement and working to ensure that assessment is at all times fair, objective and evidence based. Stay up-to-date on relevant operational knowledge, including both current legislation and HMPPS/PS policies. Provide subject specialist knowledge as appropriate to their curriculum area. Ensure that the needs of individual learners are met by embedding equality considerations into all aspects of training and delivery and promoting inclusion consistent with the ethos of the organisation. Ensure that any requirements in line with the Equality Act 2010 are met in relation to learner specific needs and workplace adjustments i.e. adaptation to both classroom environment and virtual settings as well as training aids/material being compliant with Assistive Technology. Look after learners’ wellbeing, ensuring that support and signposting protocols are made available as appropriate. Ensure that confidentiality and sensitivity awareness in relation to the management of individual learners will always be adhered to. Manage information disclosed that has a bearing on risk to people on probation, victims or staff. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Essential Skills, Qualifications, Accreditation and Registration PLEASE NOTE: You do not need to fulfil all the technical requirements listed in the Job description. Learner Coaches are not required to be a qualified Probation Officer. The requirements are as follows: A level 6 qualification in a recognised Probation Qualification Pathway or a level 6 teaching qualification. A learner-centred approach to training, using facilitation skills to engage learners in dialogue and coaching learners to apply and practice new skills Strong organisational skills, planning and attention to detail A commitment to fostering the development of a diverse and inclusive workforce Broadly knowledgeable of current operational practices across Probation, Prisons and Courts Comfortable using remote learning platforms (such as MS Teams) Assessment Criteria 1. Application form 2. Interview and presentation Candidates invited to interview Please note that interviews will be carried out remotely on MS Teams. As part of the interview, you will be assessed against strengths-based criteria along with the behaviours as listed below:. Location : UK