Job summary Closing Date: 01.06.25 (this may change dependent on response) Shortlisting to take place after closing date: commencing 02.06.05 Interview expected to take place in the week following shortlisting: commencing 09.06.25 We have an opportunity for 2 full time apprentices within the Radiology & Imaging Service. The post-holders will provide effective reception, administrative and clerical support duties across the directorate, on a regular rotational basis, between BRI main x-ray department (and including Maternity and Medical Physics) and St. Luke's main x-ray department. The Apprentice will be undertaking a training programme within the Bradford Teaching Hospitals NHS Foundation Trust. Training will be delivered through education sessions and time spent completing administration duties under supervision as well as 1 study day per week to attend education sessions to complete the required qualification. The Apprentice will commit to undertake the training and educations required for the role, and successfully complete all components of the training programme within the contract period. This will include completion of Diploma Level 2 in Business Administration. PLEASE NOTE - IF YOU ALREADY POSSESS THE QUALIFICATION THAT THIS JOB WILL BE WORKING TOWARDS, OR YOU HAVE A QUALIFICATION IN THE SAME SUBJECT AT A HIGHER LEVEL, YOU WILL NOT BE ELIGIBLE TO APPLY FOR THIS APPRENTICESHIP OPPORTUNITY Main duties of the job Receive patients, visitors and other NHS staff into the department, directing to the appropriate waiting areas and assisting with any enquiries or concerns as appropriate. Answer telephone calls and deal with or appropriately field any queries or enquiries. Schedule patient appointments and handling cancellations. Registering patient referral data onto an electronic patient management system, being both timely and accurate Organise relevant patient transport for patients attending appointments Some first line vetting of referral card patient data set and following up on any missing Data from the referral card patient data set. Attend and participate in Admin team meetings Provide admin cover for other sections as required Participate in the Individual Performance Review (IPR) process Make patient appointments liaising with patients, clinician's healthcare professionals and GP surgeries. Sorting and distribution of post and faxes Such other duties at a comparable level of responsibility, as may normally be agreed with the job holder About us Salary adjustment for successful candidates: New to the NHS: If you are joining the NHS for the first time, you will be paid at the Apprentice Rate, which is currently £7.55 per hour (from April 2025) for the first year of your apprenticeship. After the first year, you will be paid the age-related National Minimum Wage for the remainder of your fixed-term contract. Existing NHS Employees: If you already have NHS experience, your pay will be determined in accordance with Annex 21 of the Agenda for Change Terms and Conditions. This means you will receive a percentage of the relevant pay band for the role, reflective of your current qualifications and experience. Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust: We value people We are one team We care We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients. Details Date posted 16 May 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year Band 2 Annex 21 dependent on previous NHS Experience Contract Apprenticeship Duration 18 months Working pattern Full-time Reference number 389-25-7190456 Job locations Bradford Royal Infirmary Duckworth Lane Bradford BD9 6RJ Job description Job responsibilities Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role. Job description Job responsibilities Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role. Person Specification Experience Essential Keyboard and computer literacy skills Skills Essential Good written and verbal communication skills Good interpersonal skills Ability to prioritise work Ability to work as part of a team or on own initiative Knowledge Essential Understanding of Information Governance and Confidentiality Be prepared to undertake any training to meet the development of the post Qualifications Essential Educated to GCSE Level or equivalent Person Specification Experience Essential Keyboard and computer literacy skills Skills Essential Good written and verbal communication skills Good interpersonal skills Ability to prioritise work Ability to work as part of a team or on own initiative Knowledge Essential Understanding of Information Governance and Confidentiality Be prepared to undertake any training to meet the development of the post Qualifications Essential Educated to GCSE Level or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust Address Bradford Royal Infirmary Duckworth Lane Bradford BD9 6RJ Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab) Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust Address Bradford Royal Infirmary Duckworth Lane Bradford BD9 6RJ Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab). Location : Bradford Royal Infirmary, Duckworth Lane, BD9 6RJ Bradford, United Kingdom