Job summary Launch your career in East London NHS Foundation Trust! Join our team as an apprentice and gain hands-on experience while learning valuable skills. Apprenticeships are a great way to earn while you learn. If successful for this post, you will be in a paid job gaining valuable industry workplace experience whilst completing a nationally recognised qualification. Here at ELFT we're offering a fantastic opportunity for growth and development as an Apprentice Receptionist completing a Customer Services Level 2 apprenticeship in the Community Mental Health Team for Older People. This apprentice will provide receptionist/administrative support to the Service, ensuring efficient and smooth running of the reception. Work closely with colleagues with a number of services to provide an efficient and responsive administrative service. Be responsible for maintaining reception area is run professionally and efficiently to maintain smooth running of the services. Main duties of the job To be the first point of contact within a busy environment and welcome all in a professional and friendly manner. The post holder is responsible for a range of reception and administrative duties and functions within the wider team and ensures that they are carried out efficiently, effectively and up to a high standard. To work alongside and to cover, when appropriate, other administration staff across several locations in some instances. About us Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Details Date posted 12 May 2025 Pay scheme Other Salary £18,145.76 a year per annum Contract Apprenticeship Duration 18 months Working pattern Full-time Reference number 363-CH5175036-C Job locations MHCOP Community Mental Health Team Unit 1, 30 Felstead Street London E9 5LG Job description Job responsibilities Kindly refer to the job description and person specification that is attached to the vacancy profile. Job description Job responsibilities Kindly refer to the job description and person specification that is attached to the vacancy profile. Person Specification Qualifications and skills Essential Good standard of Written and Spoken English Basic IT skills including Microsoft Office Desirable English & Maths GCSE or equivalent functional skills Computer Literacy including word processing and data entry Experience Essential Working in a team or as part of an administrative team Good communication Skills Desirable Experience with making telephone calls and other forms of communication Experience of working in an office environment and routine office administration including reception duties. Person Specification Qualifications and skills Essential Good standard of Written and Spoken English Basic IT skills including Microsoft Office Desirable English & Maths GCSE or equivalent functional skills Computer Literacy including word processing and data entry Experience Essential Working in a team or as part of an administrative team Good communication Skills Desirable Experience with making telephone calls and other forms of communication Experience of working in an office environment and routine office administration including reception duties. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name East London NHS Foundation Trust Address MHCOP Community Mental Health Team Unit 1, 30 Felstead Street London E9 5LG Employer's website https://www.elft.nhs.uk/ (Opens in a new tab) Employer details Employer name East London NHS Foundation Trust Address MHCOP Community Mental Health Team Unit 1, 30 Felstead Street London E9 5LG Employer's website https://www.elft.nhs.uk/ (Opens in a new tab). Location : MHCOP Community Mental Health Team, Unit 1, 30 Felstead Street, E9 5LG London, United Kingdom