Job summary Are you looking for a challenging but rewarding career in health care? Our Healthcare Support Workers play a vital role within our hospitals delivering excellent care to our patients. You do not need any experience in the care sector, but we ask that you have a realistic understanding of what the job involves. We therefore encourage you to read the attached job description and person specification. To find out more about the role of a Healthcare Support Worker, please watch the YouTube video below: https://youtu.be/1VmQLPrTNQU Please visit the following website for information about the role of a Healthcare Support Worker: https://www.healthcareers.nhs.uk/explore-roles/healthcare-support-worker/roles-healthcare-support-worker/healthcare-assistant Main duties of the job As a Healthcare Support Worker you will be an essential part of the nursing team. You will do a fantastic job providing care and support to our patients and their families. You will need to be the kind of person who puts their patients first, providing the best care for every patient, every day. You will provide hands on personal care for your patients whilst encouraging them to be as independent as possible. About us With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contactwestherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. Details Date posted 13 May 2025 Pay scheme Agenda for change Band Band 2 Salary £25,427 a year inc HCA Contract Permanent Working pattern Full-time, Flexible working Reference number 360-H-HCSW-10118 Job locations St Albans City Hospital St Albans City Hospital St Albans AL3 5PN Job description Job responsibilities Please refer to the attached job description and person specification for a full list of duties and details about the role. The shift pattern includes early shifts from Monday to Friday, 7:00am to 5:00pm, and late shifts from Monday to Thursday, 12:00pm to 10:00pm, and on Friday from 10:00am to 8:00pm. Are you up for the challenge? If so please submit your application as soon as possible, making sure you tell us why you want to work as a Healthcare Support Worker. Once you have experience in the role, if you are looking to progress, we have fantastic opportunities within the Trust for you to complete a Healthcare Support Worker Apprenticeship or to go on to complete the Nursing Associate program. These opportunities are fully supported and financed by the Trust. Please ask us for more information if you are interested. ****** IMPORTANT INFORMATION - PLEASE READ ****** Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role. We offer an excellent pension scheme, annual leave allowance and family friendly policies, NHS Staff Discounts and salary sacrifice schemes. You will be required to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme. Job description Job responsibilities Please refer to the attached job description and person specification for a full list of duties and details about the role. The shift pattern includes early shifts from Monday to Friday, 7:00am to 5:00pm, and late shifts from Monday to Thursday, 12:00pm to 10:00pm, and on Friday from 10:00am to 8:00pm. Are you up for the challenge? If so please submit your application as soon as possible, making sure you tell us why you want to work as a Healthcare Support Worker. Once you have experience in the role, if you are looking to progress, we have fantastic opportunities within the Trust for you to complete a Healthcare Support Worker Apprenticeship or to go on to complete the Nursing Associate program. These opportunities are fully supported and financed by the Trust. Please ask us for more information if you are interested. ****** IMPORTANT INFORMATION - PLEASE READ ****** Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role. We offer an excellent pension scheme, annual leave allowance and family friendly policies, NHS Staff Discounts and salary sacrifice schemes. You will be required to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme. Person Specification Education and qualifications Essential Good general education. Good standard of written and spoken English. Willingness to undertake The Care Certificate, Skills for Care & Skills for Health. Desirable Completion of the Care Certificate. NVQ Level 2 qualification in Health and Social Care or equivalent. English GCSE A*-C, 4-9 or Functional skills level 2. Maths GCSE A*-C, 4-9 or Functional skills level 2. Knowledge Essential Understands the role of a Healthcare Support Worker. Desirable Previous training in First Aid useful. IT skills useful Experience Essential Team working. Broad general experience. Desirable Previous experience of health setting an advantage. Person Specification Education and qualifications Essential Good general education. Good standard of written and spoken English. Willingness to undertake The Care Certificate, Skills for Care & Skills for Health. Desirable Completion of the Care Certificate. NVQ Level 2 qualification in Health and Social Care or equivalent. English GCSE A*-C, 4-9 or Functional skills level 2. Maths GCSE A*-C, 4-9 or Functional skills level 2. Knowledge Essential Understands the role of a Healthcare Support Worker. Desirable Previous training in First Aid useful. IT skills useful Experience Essential Team working. Broad general experience. Desirable Previous experience of health setting an advantage. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust Address St Albans City Hospital St Albans City Hospital St Albans AL3 5PN Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab) Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust Address St Albans City Hospital St Albans City Hospital St Albans AL3 5PN Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab). Location : St Albans City Hospital, St Albans City Hospital, AL3 5PN St Albans, United Kingdom