Job summary The Imaging Department Assistant will be a key member of the multidisciplinary team involved in the provision of a patient centred imaging service. The post holder will assist the Directorate's radiographic staff in maintaining the patient environment to the highest standard. Where appropriate the post holder will assist clinical members of the team during radiological examinations and procedures. Due to service needs, it may be necessary from time to time, for the post-holder to be moved to alternative duties within their competence. The post-holder will work shifts as required with an expectation to provide cover for other Imaging Support Workers absences to meet service needs. In line with service needs they may be required to provide clerical support including reception duties, attending patients on arrival within the department and telephone enquiries. The following principles of good practice will be a fundamental requirement of the post-holder in the delivery of high-quality patient care: *support individuals' rights and choices *support individuals through effective communication *maintain confidentiality of information *acknowledge individuals' personal beliefs and identity *promote anti-discriminatory practice *maintain safety and security of individuals *works under close supervision within well established procedures The post-holder will be required to gain the required knowledge and skills to meet the Occupational Standards relevant to the post. Main duties of the job To liaise with radiographers and with reference to prioritising patients. To assist and support Radiographers, assistant practitioners and Radiologists when undertaking imaging examinations of patients. To communicate with patients and carers in difficult circumstances. To be able to persuade and encourage patients in a tactful manner. To ring wards and organise patient's visits to the department, and to communicate with portering staff. To contact and liaise with transport when arranging for out patients to return home. To observe the condition of the patient, and to be able to identify and employ the most appropriate and effective method of moving the patient. To observe patients in waiting areas, reporting changes or concerns with the patient's condition to a radiographer or registered nurse immediately. To prepare examination rooms, assist in clinical areas and with moving patients. To be able to identify respiratory or cardiac arrest and take action immediately. About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. Details Date posted 13 May 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 to £24,169 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 304-1091383 Job locations Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Job description Job responsibilities Please note for a specific detailed job description for this vacancy please see attached job description. Job description Job responsibilities Please note for a specific detailed job description for this vacancy please see attached job description. Person Specification Qualifications Essential * Meets Trust numeracy and literacy test requirements. * NVQ 2 or equivalent Trust based competency. Experience Essential * Evidence of working with the General Public * All job-related training will be provided. Person Specification Qualifications Essential * Meets Trust numeracy and literacy test requirements. * NVQ 2 or equivalent Trust based competency. Experience Essential * Evidence of working with the General Public * All job-related training will be provided. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab) Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab). Location : Queen Elizabeth Hospital, Mindelsohn Way, B15 2TH Birmingham, West Midlands, United Kingdom