Job summary We are looking to appoint a self-motivated, enthusiastic, dynamic Community Administrator to join our Community Midwifery Team. The successful candidate will be required to provide administrative and secretarial support to the Community Midwife Matron and Team Leaders. You will operate within the Community Team and act as part of a wider inpatient administrative team. We are a well-established friendly team; we want you to thrive and excel in your role and will provide the resources to support your professional development and well-being. We provide high quality care to the women and families we care for. Our community team's work across three sites that include Heartlands Hospital, Good Hope Hospital and Solihull Hospital, but the primary base for this role will be at Solihull Hospital. Travel across sites on some occasions will be required. If you wish to have an informal discussion then please contact Claire Price - Interim Matron for Community Midwifery services claire.price3@uhb.nhs.uk Main duties of the job Provide secretarial support to the Matron and Community Team Leaders for Community Midwifery and the Birth Unit. Provide day to day diary management which includes arranging and coordinating meetings and resolving conflicting diary appointments. Produce copy/audio typing of correspondence, reports, presentations, and spreadsheets ensuring all documents are accurate and produced to a high standard within set timescales. Prepare and distribute agendas, minutes, reports, and associated papers, as well as photocopying and collating papers ensuring the Matron are fully briefed and prepared. Action all internal and external telephone enquires supporting the Matron by screening and diverting all calls as appropriate and giving advice and information in accordance with local policies and procedures. Arrange venues and appropriate hospitality for local, steering and user group meetings as required. To use Microsoft Office packages to produce correspondence, reports, presentations, and spreadsheets, as and when required ensuring they are accurate, produced to a high standard and in a timely manner. Prepare any statistic information as required and requested. Ensure the smooth running and efficiency of the community midwifery service and birth unit. Action all internal and external telephone enquires supporting the Matron by screening and diverting all calls as appropriate and giving advice and information in accordance with local policies and procedures. About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. Details Date posted 09 May 2025 Pay scheme Agenda for change Band Band 3 Salary £24,169 to £25,674 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 304-9008361 Job locations Solihull Hospital Lode Ln Solihull West Midlands B91 2JL Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* Person Specification Qualifications Essential * NVQ3 in administration or equivalent experience * GCSE Grade C English and Mathematics, or equivalent Experience Essential * At least 2 years' experience at administrative officer level * Experience of dealing with the public * Experience of I.T systems * Knowledge of Microsoft Office Packages * Experience of Diary/Appointment Management Additional Criteria Essential * Good level of verbal and written communication skills * Good keyboard/computer skills * Ability to present information to others * Ability to problem solve * Excellent interpersonal skills * Ability to priorities a work on own initiative * Ability to take and transcribe minutes * Assertiveness skills * Ability to work under pressure and to meet tight deadlines * Good presentation and task management skills. * Ability to travel across site * Team Player * Punctual and conscientious * Positive attitude Person Specification Qualifications Essential * NVQ3 in administration or equivalent experience * GCSE Grade C English and Mathematics, or equivalent Experience Essential * At least 2 years' experience at administrative officer level * Experience of dealing with the public * Experience of I.T systems * Knowledge of Microsoft Office Packages * Experience of Diary/Appointment Management Additional Criteria Essential * Good level of verbal and written communication skills * Good keyboard/computer skills * Ability to present information to others * Ability to problem solve * Excellent interpersonal skills * Ability to priorities a work on own initiative * Ability to take and transcribe minutes * Assertiveness skills * Ability to work under pressure and to meet tight deadlines * Good presentation and task management skills. * Ability to travel across site * Team Player * Punctual and conscientious * Positive attitude Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Solihull Hospital Lode Ln Solihull West Midlands B91 2JL Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab) Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Solihull Hospital Lode Ln Solihull West Midlands B91 2JL Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab). Location : Solihull Hospital, Lode Ln, B91 2JL Solihull, West Midlands, United Kingdom