Job summary Queen Charlotte's and Chelsea Hospital is seeking to appoint a Community Administrator to join the busy Maternity Department at Queen Charlotte's and Chelsea Hospital. The role is integral to Maternity Admin team providing a comprehensive and quality administration service to the designated department. Main duties of the job Dealing with queries from GPs, Doctors, Midwives, wards and other departments, both external and internal, over the phone and via the Maternity Mailbox in a calm and polite manner and in accordance with Trust policy. Use hospital information systems to track medical notes, process patients, book appointments, track and action DQIs and carry out any other tasks associated with the system in accordance with department procedures in a timely manner. The Community administrator will be expected to man the generic mailbox in regards to ensuring discharge documentations are send to relevant community teams to support the bookings of New-born Screening Tests in line with NHSE Screening Targets. About us At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. . Details Date posted 23 May 2025 Pay scheme Agenda for change Band Band 3 Salary £30,039 to £31,088 a year pa inclusive Contract Permanent Working pattern Full-time Reference number 290-WCCS-1997 Job locations Queen Charlottes Hospital London W12 0HS Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Person Specification Education Essential NVQ level 3 / A-Levels or equivalent qualification or experience Experience Essential Administrative experience Filing techniques Organising meetings Desirable Previous experience in an NHS setting Skills Essential Clear & effective communication skills Organisational skills/ability to learn Ability to prioritise own workload and work autonomously Competent use of IT systems - Excel, Word, & database input Desirable IT experience on ECDL, Cerner NVQ II Customer Care or equivalent Person Specification Education Essential NVQ level 3 / A-Levels or equivalent qualification or experience Experience Essential Administrative experience Filing techniques Organising meetings Desirable Previous experience in an NHS setting Skills Essential Clear & effective communication skills Organisational skills/ability to learn Ability to prioritise own workload and work autonomously Competent use of IT systems - Excel, Word, & database input Desirable IT experience on ECDL, Cerner NVQ II Customer Care or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Imperial College Healthcare NHS Trust Address Queen Charlottes Hospital London W12 0HS Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab) Employer details Employer name Imperial College Healthcare NHS Trust Address Queen Charlottes Hospital London W12 0HS Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab). Location : Queen Charlottes Hospital, W12 0HS London, United Kingdom