Job summary An exciting opportunity has arisen within the Emergency Services Division at University College London Hospitals for a highly motivated, enthusiastic and experienced leader to join us as Deputy Divisional Manager. The post holder will be accountable for the operational delivery of emergency services at University College Hospital and will work closely with the clinical, nursing and managerial leads across the division, to ensure the provision of an efficient, safe, effective service that delivers excellent patient and staff experience. Main duties of the job This is a high profile, challenging and rewarding leadership role within the Trust with an emphasis on innovation, achieving operational and financial performance, and improving staff wellbeing. You would be part of a dynamic team who are passionate about improvement and would receive the necessary support to enable you to deliver and continue your career development journey. You will have proven leadership and management skills and experience of delivering excellence. Reporting to the Divisional Manager you will provide strategic and operational support to the Divisional Manager and Divisional Clinical Director. You will be required to work in close partnership with leaders across the division, the Trust and with external stakeholders to continue our improvement journey and ideally will be able to demonstrate experience in leading work with a variety of stakeholders to improve patient pathways and experience. About us University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Details Date posted 21 May 2025 Pay scheme Agenda for change Band Band 8c Salary £82,462 to £93,773 a year per annum inclusive of HCAS Contract Permanent Working pattern Full-time Reference number 309-UCLH-6327 Job locations UCLH 250 Euston Road London NW1 2PG Job description Job responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description . Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. Job description Job responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description . Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. Person Specification Knowledge and Qualifications Essential Masters or equivalent (or able to demonstrate equivalent level of equivalent experience) Extensive knowledge within the context of acute inpatient and outpatient services Experience Essential Significant experience of working at a senior operational management level within the NHS managing multiprofessional complex service/s . Demonstrable NHS experience and knowledge Extensive experience of service redesign and development of services to support continual improvement and efficiency Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets. A proven success in business planning and in the development and effective implementation of complex strategic plans A proven record in successful leadership of complex operational change while also developing and maintaining high standards of quality Quality focused with and innovative approach and the ability to solve complex problems. Experience of leadership of complex services. Skills and Abilities Essential High standard of written work Has a very good understanding of supporting hospital flow. Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working Demonstrates an ability to network and collaborate across health and social care settings. Ability to meet deadlines and complete tasks within agreed time scales. Analytical & verbal reasoning skills A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service IT literate including standard keyboard skills Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust Communication Essential Highly developed communication skills covering oral and written skills in formal and informal situations. Demonstrable negotiation skills Personal and People Development Essential Demonstrable record of successful line management of staff and proven team leadership and motivational skills. Responsibilities towards promoting Equality Diversity and Inclusion Essential Demonstratable understanding of the Equality, Diversity, and Inclusion and knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties Person Specification Knowledge and Qualifications Essential Masters or equivalent (or able to demonstrate equivalent level of equivalent experience) Extensive knowledge within the context of acute inpatient and outpatient services Experience Essential Significant experience of working at a senior operational management level within the NHS managing multiprofessional complex service/s . Demonstrable NHS experience and knowledge Extensive experience of service redesign and development of services to support continual improvement and efficiency Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets. A proven success in business planning and in the development and effective implementation of complex strategic plans A proven record in successful leadership of complex operational change while also developing and maintaining high standards of quality Quality focused with and innovative approach and the ability to solve complex problems. Experience of leadership of complex services. Skills and Abilities Essential High standard of written work Has a very good understanding of supporting hospital flow. Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working Demonstrates an ability to network and collaborate across health and social care settings. Ability to meet deadlines and complete tasks within agreed time scales. Analytical & verbal reasoning skills A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service IT literate including standard keyboard skills Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust Communication Essential Highly developed communication skills covering oral and written skills in formal and informal situations. Demonstrable negotiation skills Personal and People Development Essential Demonstrable record of successful line management of staff and proven team leadership and motivational skills. Responsibilities towards promoting Equality Diversity and Inclusion Essential Demonstratable understanding of the Equality, Diversity, and Inclusion and knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name University College London Hospitals NHS Foundation Trust Address UCLH 250 Euston Road London NW1 2PG Employer's website https://www.uclh.nhs.uk (Opens in a new tab) Employer details Employer name University College London Hospitals NHS Foundation Trust Address UCLH 250 Euston Road London NW1 2PG Employer's website https://www.uclh.nhs.uk (Opens in a new tab). Location : UCLH, 250 Euston Road, NW1 2PG London, United Kingdom