Job summary Elizabeth Court is a 27 bed unit, we are dedicated at providing care and treatment for older people with dementia and mental health needs. We are seeking to recruit X2 Band 3 Health Care Assistants, this is an opportunity for you to join a team that is providing high standard person-centered care. Previous experience in a health care setting and good computer skills essential. Effective time management and Intergrated working skills are essential, as are excellent communication skills and a commitment to the principles of effective team working. Benefits we offer: 1. A coaching network where trained coaches throughout the Trust are matched with staff of all disciplines to provide a powerful development opportunity2. Leading company discounts and childcare vouchers3. Salary sacrifice schemes enabling staff to drive a new car or bike - saving on tax and insurance included4. Wellbeing activities - from mindfulness to yoga, pilates and our signature craft club join our monthly programme of regular and special events to support your well-being. Discounts, including Nuffield Health and David Lloyd.6. Refer a friend to work for the Trust and receive up to £500! (A payment of £250 will be made when the applicant commences employment with us and a further payment of £250 will be made once they hit 6 months continuous service with us, terms and conditions apply). Main duties of the job The Health Care Assistant (Band 3) is the second step on a skills escalator of unregistered practitioners. This level of practitioner will have extensive experience at HCA Band 2/3 with an appreciation and knowledge of unit procedures, competency based clinical observations, is able to organise day to day tasks and activities based on an agreed and allocated work plan. This role will work with more experienced Registered and Unregistered practitioners providing support to both health and social care professionals.The Health Care Assistant role at this level, will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of registered practitioners supported by a monitored process of on-going supervision and support. This role will be expected to work with ongoing levels of support and supervision as determined via a monitored supervisory process and supported by educational development via the NVQ process. About us Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country. Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services. The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Our Trust values are: Welcoming. Kind. Positive. Respectful. Professional. These values are at the core of who we are, everything we do, and how we do it! Details Date posted 13 May 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum, pro rata Contract Permanent Working pattern Full-time Reference number 367-SS-9376 Job locations Elizabeth Court, Graveley Road, Stevenage, SG1 4YS Graveley Road Stevenage SG1 4YS Job description Job responsibilities Undertake a range of duties as agreed by unit policies and protocols which involve direct patient care, under monitored supervision. Assist as instructed in the coordination of care delivery for a case load of patients for those with mental health problems including those with severe, enduring mental illness and Learning Disabilities. To work through and with the Directorate, psychiatric / learning disability multidisciplinary team, patients and other community agencies as instructed and guided. Contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the unit/community setting, whilst being able to accurately monitor and feedback concerns the registered practitioner. Have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework. Actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner. To report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records for sign off and oversight by a registered practitioner. Contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework. To support recovery outcomes as guided within a clear supervisory framework with a focus on care plans produced and evaluated by a Registered Practitioner. For a more detailed description, please see attached JD and PS. Job description Job responsibilities Undertake a range of duties as agreed by unit policies and protocols which involve direct patient care, under monitored supervision. Assist as instructed in the coordination of care delivery for a case load of patients for those with mental health problems including those with severe, enduring mental illness and Learning Disabilities. To work through and with the Directorate, psychiatric / learning disability multidisciplinary team, patients and other community agencies as instructed and guided. Contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the unit/community setting, whilst being able to accurately monitor and feedback concerns the registered practitioner. Have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework. Actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner. To report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records for sign off and oversight by a registered practitioner. Contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework. To support recovery outcomes as guided within a clear supervisory framework with a focus on care plans produced and evaluated by a Registered Practitioner. For a more detailed description, please see attached JD and PS. Person Specification Training Essential NVQ 3 Experience Essential A moderate amount of experience as a Band 2 HCA. Communication Skills Essential Keeps accurate and complete records and communication consistent with legislation, policies and procedures Desirable De escalation in managing verbal aggression of disturbed service users Analytical Skills Essential Knowledge and ability to positively manage change Ability to identify and manage changes to clinical risks Demonstrate good decision making skills Person Specification Training Essential NVQ 3 Experience Essential A moderate amount of experience as a Band 2 HCA. Communication Skills Essential Keeps accurate and complete records and communication consistent with legislation, policies and procedures Desirable De escalation in managing verbal aggression of disturbed service users Analytical Skills Essential Knowledge and ability to positively manage change Ability to identify and manage changes to clinical risks Demonstrate good decision making skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Elizabeth Court, Graveley Road, Stevenage, SG1 4YS Graveley Road Stevenage SG1 4YS Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab) Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Elizabeth Court, Graveley Road, Stevenage, SG1 4YS Graveley Road Stevenage SG1 4YS Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab). Location : Elizabeth Court, Graveley Road, Stevenage, SG1 4YS, Graveley Road, SG1 4YS Stevenage, United Kingdom