Job summary This post is for a permanent full time position in the ENT Clinic, Princess of Wales Hospital The post holder will be expected to carry out a range of assigned clinical and organisational tasks to the highest standard to support and enable trained staff to provide excellent patient care, which reflects the quality of the standards and mission of ENT Outpatients. Main duties of the job Be Responsible for communicating effectively with patients, carers, relatives and colleagues. Treating everyone with dignity. Support patients through their outpatient journey by assisting and chaperoning in clinical examinations and consultations. Recording patients vital signs. Effective use of electronic systems, outlook, clinical portal. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Be able to prepare clinic rooms daily, stock up and close up clinic rooms for the day. Decontaminate scopes per manufacturer and trust standards. Be able to check Blood Glucose when need arises. Assist clinicians during clinic procedures. Prepare scopes for clinic use. About us Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf. We live by our core values: We listen, learn and improve We treat everyone with respect We all work together as one team We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve. Details Date posted 14 May 2025 Pay scheme Agenda for change Band Band 2 Salary £23,970 a year per annum Contract Permanent Working pattern Full-time Reference number 110-ACS127-0525 Job locations Princess of Wales Hospital Coity road Bridgend CF31 1RQ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Essential Evidence of a good standard of education. Must be numerate and literate. Desirable Possess or working towards NVQII or equivalent. Myrddin training. Experience Essential Experience in customer focused environment. Worked in Care sector. Desirable Worked in NHS setting. Worked in Outpatients. Personal Qualities Essential Works well in a team but able to work as an individual. Conscientious and Caring. Circumstances Essential Able to undertake the full duties of the role. Aptitude and Abilities Skills Essential Effective communication skills. Positive attitude. Able to deal with difficult situations in a calm manner. Standard keyboard skills. Desirable The ability to speak or learn Welsh to a satisfactory level. Person Specification Qualifications and/or Knowledge Essential Evidence of a good standard of education. Must be numerate and literate. Desirable Possess or working towards NVQII or equivalent. Myrddin training. Experience Essential Experience in customer focused environment. Worked in Care sector. Desirable Worked in NHS setting. Worked in Outpatients. Personal Qualities Essential Works well in a team but able to work as an individual. Conscientious and Caring. Circumstances Essential Able to undertake the full duties of the role. Aptitude and Abilities Skills Essential Effective communication skills. Positive attitude. Able to deal with difficult situations in a calm manner. Standard keyboard skills. Desirable The ability to speak or learn Welsh to a satisfactory level. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name Cwm Taf Morgannwg University Health Board Address Princess of Wales Hospital Coity road Bridgend CF31 1RQ Employer's website https://joinctm.wales/ (Opens in a new tab) Employer details Employer name Cwm Taf Morgannwg University Health Board Address Princess of Wales Hospital Coity road Bridgend CF31 1RQ Employer's website https://joinctm.wales/ (Opens in a new tab). Location : Princess of Wales Hospital, Coity road, CF31 1RQ Bridgend, United Kingdom