Job summary he successful post holder will have a dual role including cleaning, decontaminate and maintain a variety of endoscopes following departmental protocols to agreed standards and be aware of COSHH regulations and the importance of wearing PPE. Prepare environments for use during endoscopy lists. Work and assist as a Band 3 in all diagnostic and endoscopic procedures with guidance from a Registered Nurse, working within a competency framework, with support from the Directorate Professional Development Team and the County wide Decontamination Lead. In conjunction with Unit Manager / Registered Nurses, support, teach and guide other Health Care Assistants to achieve a suitable competency level. Assist Registered Nurse to provide a high standard of care to patients in the clinical areas. For example, monitoring patients in the recovery area and maintaining a patient's airway during a diagnostic gastroscopy. Carry out a range of patient care tasks as directed, supported and supervised by a Registered Nurse. To work County wide as and when needed to meet demands of the service. To participate in the on call rota alongside RGNs covering UGI bleeds as inpatients out of hours including getting a scope out, setting up the room, maintaining airway on patient during procedure, portering patient to and from ward and decontaminating scope. The Endoscopy Unit is currently open Monday to Friday 08:00 to 18:00. Main duties of the job Demonstrate competence in handling, cleaning, decontaminating, tracking and maintaining specialist endoscopy equipment min accordance with local, National and Trust decontamination guidelines and policies. Demonstrate awareness of COSHH regulations and the importance of wearing personal protective equipment (PPE) when dealing with contaminated equipment or chemicals. Guide and support junior members of staff in their development. Maintain patient dignity and privacy and maintain confidentiality at all times. Maintain accurate and legible records. Ensure that all staff are treated with respect. Ensure that patients and visitors are treated with equality as well as respect. Communicate effectively with patients using tact, diplomacy, empathy and reassurance during potentially difficult and stressful situations or where there may be a barrier to understanding. To act in a manner that promotes positive working relationships and maintains professionalism, actively participates in team meeting, team development and service improvement as required. Supervise and mentor junior staff to reach a level of competence where they excel and can work unsupervised. About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. Details Date posted 15 May 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9365-25-0427 Job locations The Alexandra Hospital Woodrow Drive Redditch Worcestershire B98 7UB Job description Job responsibilities Demonstrate competence in handling, cleaning, decontaminating, tracking and maintaining specialist endoscopy equipment min accordance with local, National and Trust decontamination guidelines and policies. Demonstrate awareness of COSHH regulations and the importance of wearing personal protective equipment (PPE) when dealing with contaminated equipment or chemicals. Maintain patient dignity and privacy and maintain confidentiality at all times. Maintain accurate and legible records. Ensure that all staff are treated with respect. Ensure that patients and visitors are treated with equality as well as respect. Communicate effectively with patients using tact, diplomacy, empathy and reassurance during potentially difficult and stressful situations or where there may be a barrier to understanding. To act in a manner that promotes positive working relationships and maintains professionalism, actively participates in team meeting, team development and service improvement as required. Supervise and mentor junior staff to reach a level of competence where they excel and can work unsupervised. Job description Job responsibilities Demonstrate competence in handling, cleaning, decontaminating, tracking and maintaining specialist endoscopy equipment min accordance with local, National and Trust decontamination guidelines and policies. Demonstrate awareness of COSHH regulations and the importance of wearing personal protective equipment (PPE) when dealing with contaminated equipment or chemicals. Maintain patient dignity and privacy and maintain confidentiality at all times. Maintain accurate and legible records. Ensure that all staff are treated with respect. Ensure that patients and visitors are treated with equality as well as respect. Communicate effectively with patients using tact, diplomacy, empathy and reassurance during potentially difficult and stressful situations or where there may be a barrier to understanding. To act in a manner that promotes positive working relationships and maintains professionalism, actively participates in team meeting, team development and service improvement as required. Supervise and mentor junior staff to reach a level of competence where they excel and can work unsupervised. Person Specification Knowledge and Skills Desirable Keyboard / computer skills Decontamination/Endoscopy experience Qualifications Essential NVQ Level 3 in Direct Care or equivalent GCSE in English and Maths or equivalent Desirable Qualified in phlebotomy and cannulation Experience Essential Previous experience as a Health Care Assistant in NHS. Able to mentor and supervise other HCAs in the working environment. Reliable and punctual Ability to cope with stress Team worker Person Specification Knowledge and Skills Desirable Keyboard / computer skills Decontamination/Endoscopy experience Qualifications Essential NVQ Level 3 in Direct Care or equivalent GCSE in English and Maths or equivalent Desirable Qualified in phlebotomy and cannulation Experience Essential Previous experience as a Health Care Assistant in NHS. Able to mentor and supervise other HCAs in the working environment. Reliable and punctual Ability to cope with stress Team worker Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address The Alexandra Hospital Woodrow Drive Redditch Worcestershire B98 7UB Employer's website https://www.worcsacute.nhs.uk/ (Opens in a new tab) Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address The Alexandra Hospital Woodrow Drive Redditch Worcestershire B98 7UB Employer's website https://www.worcsacute.nhs.uk/ (Opens in a new tab). Location : The Alexandra Hospital, Woodrow Drive, B98 7UB Redditch, Worcestershire, United Kingdom