Information Systems Officer Job description Information Systems Officer (Stock and CMDB Officer) We are looking for a dedicated and proactive Stock and CMDB Officer to join our dynamic Service Management Team within ICT and Digital Innovation as a Systems Information Officer. This is a fantastic opportunity for an enthusiastic individual with a passion for operational excellence and a keen eye for detail to play a vital role in supporting the Council’s technology infrastructure. We are looking for someone who is not only highly organised and self-motivated but also thrives in a collaborative environment and have a particular focus on customer service. You will bring a positive, can-do attitude and demonstrate strong communication skills, both written and verbal, to effectively engage with stakeholders at all levels. Your main duties will include an amount of physical lifting and carrying as you will be responsible for taking deliveries of IT equipment and peripherals. Necessary manual handling training will be provided. The role will be office based, Monday-Friday, 37 hours per week, within Howden House, Sheffield City Centre. Key Responsibilities Stock and Asset Management Receive and process deliveries of IT equipment and peripherals, including manual handling (training provided). Maintain accurate stock records and ensure timely updates to the Configuration Management Database (CMDB) within our ITSM tool (Xurrent). Conduct regular stock audits and ensure the stockroom remains well organised and compliant with safety standards. Coordinate collections and deliveries with end users, ensuring efficient stock movement. Procurement and Order Fulfilment Manage hardware and software requests from end users, including raising purchase orders and liaising with suppliers. Track and monitor order progress, escalating issues where necessary. Support Access to Work requests and ensure timely fulfilment. Supplier Engagement Build and maintain effective working relationships with suppliers. Coordinate delivery schedules and resolve any supply chain issues promptly. Monitor supplier performance and escalate concerns as appropriate. CMDB Maintenance Ensure the CMDB is consistently accurate and up to date. Add new assets promptly and maintain data integrity through regular audits. Utilise ITSM tools to generate reports and dashboards for asset tracking and analysis. What We’re Looking For Experience in stock or asset management, ideally within an IT environment. Strong organisational and problem-solving skills. Experience in a customer facing role. Ability to work independently and as part of a team. Excellent interpersonal skills and a commitment to knowledge sharing. A proactive approach to continuous improvement and service delivery. This role offers a unique opportunity to contribute to the smooth operation of Sheffield City Council’s ICT services. If you are passionate about IT operations and enjoy working in a fast-paced, supportive environment, we would love to hear from you. The package includes one of the best pension schemes available and has flexible working arrangements. Assessment for the role will be based on an application form considering your relevant skills, knowledge and experience. Shortlisting will be carried out based on the job description and the specific skills and experience requirements listed above. When applying, please ensure that you address those in your supporting statement. While the main responsibilities and duties of the role are detailed in the job description attached, this is generic to a number of posts within ICT & Digital Innovation. Please contact for an informal discussion about the post. Sheffield City Council does not accept CVs – please apply via We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheffield City Council. Location : Sheffield, South Yorkshire, United Kingdom