We are excited to announce an incredible opportunity for an IT Infrastructure Engineer to join our innovative team in Birmingham. As a leading food manufacturing company, we pride ourselves on being at the cutting edge of technology and efficiency. This role is ideal for candidates eager to leverage their IT skills to drive success in a fast-paced and ever-evolving environment. What do we offer? Life assurance scheme Pension scheme (3% ER contribution) Free parking & access to onsite EV charging Cycle to work scheme hire a bike and accessories, saving on tax and national insurance We encourage continuous learning and provide opportunities for you to develop your career Colleague forums, employee recognition schemes and length of service awards Wellbeing support, including access to our Employee Assistance Programme Coaching, training and support - if you have the right interpersonal skills we'll help with the rest The role involves: As the IT Infrastructure Engineer, you will be the linchpin ensuring seamless and efficient IT service delivery across all company sites. This role is your chance to shine by leveraging your strong Infrastructure technical skillset and experience. You will support the business by designing secure and resilient solutions using repeatable processes and automation where possible. Working with the IT Infrastructure Manger, you will help define and implement IT infrastructure strategies, manage supporting documentation, and build effective cross-team ways of working, propelling the company into a future where technology and operational excellence converge. Your key responsibilities will include: Develop and implement IT infrastructure strategies to support business objectives. Foster collaboration between central IT and site IT teams to ensure cohesive IT environment. Define IT systems standards and design. Ensure clear communication and reporting of IT infrastructure across all sites. Develop and maintain documentation for IT solutions and procedures. Provide regular updates to senior management on IT infrastructure status and issues. Build out automation Experience required: A proven track record in IT infrastructure, with a solid foundation in designing and deploying new solutions. Analytical and technical prowess, with evidence of integrating IT services into business Infrastructure. A proactive, dynamic, and motivated individual, capable of thriving in a constantly changing landscape. Exceptional planning, organization, and adaptability, with a knack for steering through business demands with ease. ITIL qualifications preferred, underscoring a structured approach to IT service management. A full UK driving license and have access to personal transport are required. Skills required: Deep understanding of AD architecture, GPOs, DNS, replication, and troubleshooting Experience with AD migrations, upgrades, and integrations Proficiency in Azure IaaS and PaaS services Experience with Azure AD, Azure Networking, and Azure Resource Manager (ARM) templates Knowledge of hybrid cloud environments and Azure Site Recovery Administration of Exchange Online, SharePoint Online, Teams, and OneDrive Experience with M365 security and compliance features Familiarity with Intune and Endpoint Manager Proven ability to diagnose complex infrastructure issues Strong root cause analysis and problem-solving skills Ability to work under pressure and resolve critical incidents VMware vSphere and Hyper-V TCP/IP, DNS, DHCP, VPN, firewalls, and load balancers PowerShell Experience with Infrastructure as Code (IaC) tools like Terraform or ARM Desirable. Understanding of identity and access management (IAM) Secure design concepts Experience with enterprise backup solutions and DR planning Ability to lead infrastructure projects and communicate with technical and non-technical stakeholders Other companies may call this role: Systems Engineer, Network Engineer, Infrastructure Specialist, Platform Engineer, IT Operations Engineer. Location : Birmingham, England, United Kingdom