Job summary Are you ready to play a crucial role in delivering high-quality digital services within a dynamic healthcare environment? s an IT Support Technician, you'll be an integral part of our team, providing expert onsite support across acute, community, and mental health settings. You'll ensure our hardware and software systems are fully operational, well-maintained, and secure--making a real difference in patient care. Main duties of the job As an IT Support Technician, you'll become a key part of Digital Services at Somerset NHS Foundation Trust. By providing IT Support to our colleagues across the Trusts community and mental health sites, you'll help to ensure that systems are maintained and supported to the highest standard. Key Responsibilities: Efficiently manage and resolve IT support calls, ensuring swift, effective solutions. Handle installations, configurations, relocations, and decommissioning of IT hardware and software. Troubleshoot issues, track support calls, and promote best practices in technology use and information governance. Work closely within defined policies and procedures to uphold the highest standards. The role will require travel to other NHS sites within Somerset and there is also a requirement to take part in an out of hours on call rota. About us As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone! Details Date posted 09 May 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Permanent Working pattern Full-time Reference number 184-OL-PU-2533 Job locations Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Essential Please see attached Job Description & Person Specification Person Specification Qualifications Essential Please see attached Job Description & Person Specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab) Employer details Employer name Somerset NHS Foundation Trust Address Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab). Location : Musgrove Park Hospital, Musgrove Road, TA1 5DA Taunton, Somerset, United Kingdom