Monitor employee work levels and coach staff as and when required Train, motivate and mentor security staff in your team. Access Control – visitor and contractor management. Apply basic report writing skills and monitor a range of internal communications. Conduct basic investigations Enforcing rules Conducting physical patrols and electronic surveillance Responding to alarms and emergencies until relieved. Providing customer service and engaging in public relations. Monitor and supervise systems found in the control room / gate house. Program and de-program access cards. Maintain all records of duties and actions completed on the Team database and keep the SSS informed. You are expected to be familiar with all Site SOPs and policies and strictly adhere to it. Retain a good Site knowledge in order to support day to day operations and emergency response activities. Be a Team player, maintain a good working relationship with colleagues and stakeholders. Monitor and supervise systems found in the control room. Carry out similar duties of front-line security officers Lead security staff and ensure company standards are complied within daily operations of the department, such as dress and deportment, public relations, etc. Conduct investigations as directed or required. Ensure all communiqués from the SSM and client are being forwarded to the staff and that they are read and understood. Ensure all new company policies and procedures are read and understood and followed. Investigate and solve minor systems problems. On a regular basis conduct frequent building tours, patrols and inspections of areas throughout facility. To oversee and manage conflict situations, de-escalate and report accordingly within the workplace environment. To assist with delivering team building activities. Location : Clitheroe, UK