Location: Lynton House, Ilford, Essex, IG1 1NN Permanent – Full Time Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council. We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city. We have an exciting opportunity for a talented and enthusiastic team player to join our newly created Leadership Support Team working closely with the Chief Executive and Executive Leadership Team. You will need experience of providing an empathetic and high-quality service responding to queries and complaints, including complex case work, preferably within a public sector environment. You will work with services across the Council to support a culture of continuous improvement and customer focussed service delivery and you will also lead on the delivery of key projects for the Leadership Team. You will need excellent IT, written and verbal communication skills (including the ability to write without using unnecessary jargon or complicated language) and you will also need to work to deadlines in a high-profile pressured environment. Closing date: 31st May 2025 T o apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification. All short-listed applicants will need to demonstrate proof of right to work in the UK. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief. Location: Lynton House, Ilford, Essex, IG1 1NN Permanent – Full Time Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council. We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city. We have an exciting opportunity for a talented and enthusiastic team player to join our newly created Leadership Support Team working closely with the Chief Executive and Executive Leadership Team. You will need experience of providing an empathetic and high-quality service responding to queries and complaints, including complex case work, preferably within a public sector environment. You will work with services across the Council to support a culture of continuous improvement and customer focussed service delivery and you will also lead on the delivery of key projects for the Leadership Team. You will need excellent IT, written and verbal communication skills (including the ability to write without using unnecessary jargon or complicated language) and you will also need to work to deadlines in a high-profile pressured environment. Closing date: 31st May 2025 T o apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification. All short-listed applicants will need to demonstrate proof of right to work in the UK. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.. Location : London, England, United Kingdom