Job summary An exciting opportunity has arisen within the Integrated Frailty Team for a highly skilled secretary to join our administrative team. We are seeking individuals with medical secretarial experience, ideally in a hospital or clinical setting, who can effectively work both within a team and independently.As part of our dynamic team, you will play a key role in supporting both administrative and clinical staff, ensuring smooth day-to-day operations. Our administrative team is integral to delivering an exceptional patient experience. We recognise and value the contribution of our administrative staff and invest in their growth and development. If you are enthusiastic, motivated, and committed to providing high-quality secretarial and administrative support, we would love to hear from you! Main duties of the job To provide a full range of medical secretarial services to consultants and their team within the Integrated Frailty SBU both at Milford Community Hospital and the acute trust Royal Surrey Hospital. About us Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) have given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo Details Date posted 16 May 2025 Pay scheme Agenda for change Band Band 4 Salary £27,857 to £30,570 a year (per annum) pro-rata -includes high cost area supplements (HCAS) Contract Permanent Working pattern Full-time Reference number 345-AGB-EMF18419-B4 Job locations Royal Surrey NHS Foundation Trust Guildford GU2 7XX Job description Job responsibilities Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultants practice and their team. To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system. Job description Job responsibilities Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultants practice and their team. To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system. Person Specification Qualifications Essential oGood general standard of education to GCSE level or equivalent including English Desirable oRSA II or equivalent in word processing/audio typing oRSA III, Medical secretarial qualification (BSMS Certificate) or equivalent Knowledge Essential oDemonstrates the ability to prioritise workload and to adapt effectively to changing priorities oEvidence of establishing and maintaining effective filing systems oExcellent verbal communication and interpersonal skills oExcellent telephone manner oExcellent spelling and grammar Desirable oWorking knowledge of the Trust Patient Administration System (Cerner) (*) oAdvanced keyboard and audio typing skills o Working knowledge of Word, email and internet oWorking knowledge of a range of software packages e.g. Microsoft Word, Excel, and locally used data bases e.g. ICE oKnowledge of basic anatomy and physiology oBroad knowledge of medical terminology oDetailed knowledge of patient pathways and advanced medical terminology in own area of work (*) oKnowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*) Person Specification Qualifications Essential oGood general standard of education to GCSE level or equivalent including English Desirable oRSA II or equivalent in word processing/audio typing oRSA III, Medical secretarial qualification (BSMS Certificate) or equivalent Knowledge Essential oDemonstrates the ability to prioritise workload and to adapt effectively to changing priorities oEvidence of establishing and maintaining effective filing systems oExcellent verbal communication and interpersonal skills oExcellent telephone manner oExcellent spelling and grammar Desirable oWorking knowledge of the Trust Patient Administration System (Cerner) (*) oAdvanced keyboard and audio typing skills o Working knowledge of Word, email and internet oWorking knowledge of a range of software packages e.g. Microsoft Word, Excel, and locally used data bases e.g. ICE oKnowledge of basic anatomy and physiology oBroad knowledge of medical terminology oDetailed knowledge of patient pathways and advanced medical terminology in own area of work (*) oKnowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Surrey NHS Foundation Trust Address Royal Surrey NHS Foundation Trust Guildford GU2 7XX Employer's website https://www.royalsurrey.nhs.uk/ (Opens in a new tab) Employer details Employer name Royal Surrey NHS Foundation Trust Address Royal Surrey NHS Foundation Trust Guildford GU2 7XX Employer's website https://www.royalsurrey.nhs.uk/ (Opens in a new tab). Location : Royal Surrey NHS Foundation Trust, GU2 7XX Guildford, United Kingdom