Role: Team Manager Salary: £3,1493 per annum Location: Whitton, Twickenham This is a full-time post; 37.5 hours per week Does making a real difference to people’s lives inspire you? Does the idea of no two days at work being the same motivate you? Are you looking for an exciting opportunity to lead and inspire a team to deliver exceptional person-centred support? Do you have experience in a leadership role, supporting adults with learning disabilities and/or mental health needs? Do you thrive on developing your colleagues and the people you support? If this sounds like you – then we want to hear from you! United Response delivers a range of different services across the London Borough of Richmond and Kingston Upon Thames area, and have a long-established presence as an experienced provider in this locality. We are looking for an empathetic and compassionate individual, with energy, enthusiasm and experience of supporting adults with learning disabilities and/or mental health needs, to join our team in Whitton as a Team Manager. This is a new and exciting role that provides the right person with the opportunity to lead and manage a diverse staff team working in a new 24/7 supported living service in Whitton, near Twickenham. This new, high-spec accommodation offers 16 self-contained flats across two blocks next door to each other in a thriving community. There are some shared spaces, but most importantly people have their own front door and their own space, and are beginning to move in…. so the right candidate will be there from the beginning – leading the way and shaping the future of the service, alongside a dedicated staff team and Service Manager. This is not a Monday to Friday 9-5 role, and you will be required to work some on-shift hours, to keep your finger on the pulse and lead practice. You will receive support from an experienced area management team, and will work closely with the Service Manager to ensure high-quality, person-centred care and support for the people we assist. You’ll lead, mentor, and develop your team while fostering an environment of growth and positivity. Key Responsibilities of this role: Provide guidance and leadership to your team through mentoring and positive role modelling. Ensure the safeguarding of vulnerable adults, promptly reporting any risks or concerns. Supervise and support staff with regular meetings and professional development plans. Oversee staff induction, training, and performance management. Ensure person-centred support plans are up to date and effectively implemented. Manage staffing resources, including rotas and budget planning. Conduct quality and health and safety checks in line with legal and organisational standards. Build and nurture relationships with families, advocates, local authorities, and other stakeholders. Support individuals in securing and maintaining voluntary or paid employment opportunities. Facilitate team meetings and manage legal and health-related notifications. What you will bring to this role Experience and confidence in supporting individuals with learning disabilities and/or mental health needs. NVQ Level 3 in Social Care Management (or equivalent) and willingness to undertake further vocational training Proven ability to supervise, nurture, develop and motivate staff. Strong written and verbal communication skills. IT proficiency and confidence in using various systems and packages. Flexibility to work evenings, weekends, and undertake on-call duties. Willingness to travel between locations and attend off-site training. In return, we will help you build a rewarding career along with the following benefits; Enhanced company sick and maternity/paternity pay Time and half for bank holiday working Access to Blue Light Discount Card and Costco membership* Access to free occupational health, physiotherapy, counselling, wellbeing and advice services Fully paid training and access to nationally recognised qualifications/apprenticeships Generous annual leave allowance, so you can balance your work and personal life. Our UR STARS recognition program rewards for individuals and teams who go above and beyond. Work place pension scheme Long service awards recognising loyalty to the people we support and the organisation Travel to work scheme (season ticket loan) Access to an online shopping platform with discounts from over 3,500 retailers United Response is not just a social care provider – we're a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Creative, Strong, Honest, Responsive, and United. United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential. United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria. United Response. Location : Whitton, Richmond upon Thames, United Kingdom