Job summary We have a unique opportunity for a Patient Pathway Coordinator to be part of a passionate, professional and dedicated team that is focused on creating a positive journey for all patients seen within our service. The work is fast-paced and challenging but very rewarding. Your experienced colleagues will provide you with a robust training program that will help you build the skills, knowledge, and confidence needed to become a successful Patient Pathway Coordinator. We believe that work should be a great place for everyone and we will support your continuing personal development with regular one-on-one meetings and an annual appraisal, ensuring you are guided to all available training courses and support. Main duties of the job To see the full detailed job description and main responsibilities of the job please refer the job description attached. About us Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020. The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care. For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England. Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us. Details Date posted 13 May 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 214-SRG-7033725 Job locations King's Mill Hospital Mansfield Road Sutton in Ashfield NG17 4JL Job description Job responsibilities To see the full detailed job description and main responsibilities of the job please refer the job description attached. Job description Job responsibilities To see the full detailed job description and main responsibilities of the job please refer the job description attached. Person Specification Knowledge Requirements Essential Computer literate, with experience of using a keyboard with a high level of accuracy Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications Confidentiality and Data Protection Equality and diversity Desirable Sound office clerical background providing knowledge of relevant procedures Experience of using a full range of IT/Patient data systems - As applicable to speciality Qualifications Academic/ Craft/ Professional Essential Good general education with GCSE English at grade C or above., (or equivalent) RSA II (or equivalent) Desirable Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR) NVQ in Customer Care nstitute of Health Records & Information Management Diploma (IHRIM) European Computer Driving Licence Shorthand speeds of 80wpm Further Training Essential On the job training Desirable Supervisory training Experience of managing health & safety issues Experience Essential Quality Customer Service Previous NHS knowledge and experience Desirable Experience of supervising staff Contractual Requirements Essential Willingness to work flexible hours as necessary Person Specification Knowledge Requirements Essential Computer literate, with experience of using a keyboard with a high level of accuracy Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications Confidentiality and Data Protection Equality and diversity Desirable Sound office clerical background providing knowledge of relevant procedures Experience of using a full range of IT/Patient data systems - As applicable to speciality Qualifications Academic/ Craft/ Professional Essential Good general education with GCSE English at grade C or above., (or equivalent) RSA II (or equivalent) Desirable Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR) NVQ in Customer Care nstitute of Health Records & Information Management Diploma (IHRIM) European Computer Driving Licence Shorthand speeds of 80wpm Further Training Essential On the job training Desirable Supervisory training Experience of managing health & safety issues Experience Essential Quality Customer Service Previous NHS knowledge and experience Desirable Experience of supervising staff Contractual Requirements Essential Willingness to work flexible hours as necessary Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address King's Mill Hospital Mansfield Road Sutton in Ashfield NG17 4JL Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab) Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address King's Mill Hospital Mansfield Road Sutton in Ashfield NG17 4JL Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab). Location : King's Mill Hospital, Mansfield Road, NG17 4JL Sutton in Ashfield, United Kingdom