Job summary A new role has arisen within Community Care PCN to welcome a General Practice Assistant. This is a new and innovative role designed to allow our GPs to minimise the time they spend on paperwork and administration, freeing them up for more time to spend with patients. You will be working in an innovative and forward-thinking environment, assisting GPs with tasks. Main duties of the job Sorting PCN clinical post and prioritising for the GP in terms of actions. Signposting some post to others. Extracting all information from clinical letters that needs coding and adding to notes Arranging appointments, referrals, tests and follow up appointments of patients Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment. Dipping urine, taking blood pressure, ECGs & phlebotomy Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc GPA Competency Framework 2 Explaining treatment procedures to patients Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s) Support the GP with immunisations/wound care About us Community Care Hall Green PCN in an innovative and forward thinking PCN, with community health at its heart. The PCN has over 51,000 patients spread across 3 surgeries across South Birmingham and Solihull. The unity between Hall Green Health, Northbrook Health Centre and Swanswell Medical Centre provides for a unique working environment, that the right candidate would thrive in. You could be working accross all, or just one, of these practices. Details Date posted 19 May 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A1924-25-0006 Job locations Northbrook Health Centre 93 Northbrook Road Shirley Solihull West Midlands B90 3LX Swanswell Medical Centre 370 Gospel Lane Birmingham B27 7AL Hall Green Health Centre Stratford Road Hall Green Birmingham B28 8BG Job description Job responsibilities A General Practice Assistant will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient. These tasks will include a blend of administrative and simple clinical tasks, and will require a desire to learn clinical terminology and procedures. A day could involve: sorting PCN clinical post and sorting by urgency; coding this post onto the system, using correct clinical terminology; preparing a nervous patient for an appointment; taking observations of the patient; arranging a follow up appointment; completing simple non-opinion forms for the GP to sign and liaising with external agencies. We would expect the role filler to be able to follow health and safety guidance and handle patient and business information confidentially. We would also expect the role filler to be able to interact in a polite and kind manner with our patients. This is an exciting opportunity for the right person wishing to develop their clinical and management practice in a fast moving practice in the heart of the community. The supervising team have a wealth of experience in general practice which will undoubtedly provide the opportunity for the new appointee to develop their knowledge and shape the position within a dynamic clinical team. Job description Job responsibilities A General Practice Assistant will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient. These tasks will include a blend of administrative and simple clinical tasks, and will require a desire to learn clinical terminology and procedures. A day could involve: sorting PCN clinical post and sorting by urgency; coding this post onto the system, using correct clinical terminology; preparing a nervous patient for an appointment; taking observations of the patient; arranging a follow up appointment; completing simple non-opinion forms for the GP to sign and liaising with external agencies. We would expect the role filler to be able to follow health and safety guidance and handle patient and business information confidentially. We would also expect the role filler to be able to interact in a polite and kind manner with our patients. This is an exciting opportunity for the right person wishing to develop their clinical and management practice in a fast moving practice in the heart of the community. The supervising team have a wealth of experience in general practice which will undoubtedly provide the opportunity for the new appointee to develop their knowledge and shape the position within a dynamic clinical team. Person Specification Experience Essential Educated GCSE level - with a GCSE pass in English and Maths or equivalent Experience in working in a healthcare environment Experience of using EMIS or SystmOne Experience of clerical and administrative work Willingness to undertake a GPA training course Organisational skills The ability to work to very high standards of performance and care Desirable GP Assistant Certificate qualification Experience of dealing with a range of clinical conditions Knowledge of QOF and DES Skills and Abilities Essential Ability to remain calm when dealing with difficult or distressed people. Ability to work on own initiative and as part of a team. Able to think ahead and anticipate issues. Ability to be assertive, but polite and patient. Excellent organisation skills required along with ability to prioritise and work to very high standards of performance. Commitment to health and safety, equal opportunities and anti-discriminatory practices in employment and service provision. Understanding of the needs for confidentiality and compliance with service regimes. Person Specification Experience Essential Educated GCSE level - with a GCSE pass in English and Maths or equivalent Experience in working in a healthcare environment Experience of using EMIS or SystmOne Experience of clerical and administrative work Willingness to undertake a GPA training course Organisational skills The ability to work to very high standards of performance and care Desirable GP Assistant Certificate qualification Experience of dealing with a range of clinical conditions Knowledge of QOF and DES Skills and Abilities Essential Ability to remain calm when dealing with difficult or distressed people. Ability to work on own initiative and as part of a team. Able to think ahead and anticipate issues. Ability to be assertive, but polite and patient. Excellent organisation skills required along with ability to prioritise and work to very high standards of performance. Commitment to health and safety, equal opportunities and anti-discriminatory practices in employment and service provision. Understanding of the needs for confidentiality and compliance with service regimes. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hall Green Health Address Northbrook Health Centre 93 Northbrook Road Shirley Solihull West Midlands B90 3LX Employer's website https://www.hallgreenhealth.co.uk/ (Opens in a new tab) Employer details Employer name Hall Green Health Address Northbrook Health Centre 93 Northbrook Road Shirley Solihull West Midlands B90 3LX Employer's website https://www.hallgreenhealth.co.uk/ (Opens in a new tab). Location : Northbrook Health Centre, Shirley, B90 3LX Solihull, West Midlands, United Kingdom