Job summary We are looking to appoint a new role for Woodcock Road Surgery, a dedicated and experienced Pharmacy Technician, full or part time applicants. This is an exciting role for the right Pharmacy Technician to join our small supportive practice. We are looking for someone who has a planned and organised approach with an ability to prioritise own workload , work effectively independently and as a member of a team. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the multi-disciplinary team. Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. This role will be employed directly via the practice and funded inline with the ARRS PCN DES requirements. The successful applicant will play an important role in supporting our 5 GPs. Main duties of the job The post holder will need to have a Professional registration with GPhC. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences and evidence of continued professional development (CPD). Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Key Responsibilities: Medication Reviews- Assist with structured medication reviews, reconciling medicines post-discharge and ensuring accurate records Repeat Prescriptions- Process and authorise repeat prescription requests in line with practice protocols and clinical guidelines Medication Safety- Identify and resolve medication-related issues, ensure compliance with national and local prescribing policies and contribute to audits Patient Education- Provide advice on medication use, side effects and adherence to treatment plans Support our Doctors - Work with the clinical team to improve prescribing quality and manage high-risk medicines Stock Management- Ensure efficient ordering, storage and disposal of medicines within the practice Data and Reporting- Assist with prescribing audits, data collection and reporting for quality improvement initiatives. About us About us We are a busy City Practice, providing services for 8,500 patients. Our team includes 3 GP Partners, 2 Salaried GPs, 2 Nurses with a variety of skills including Sexual Health and Diabetes Management, a Health Care Assistant and a Phlebotomist. We are also pleased to welcome PCN employed colleagues and are joined each week by a Physiotherapist, a Mental Health Nurse, a Clinical Pharmacist and a Physician's Associate. The clinical team is supported by a skilled and well organised administration team. We use SystmOne for our Clinical system, and also utilise various digital platforms such as Accurx and Footfall to support our processes. We are a well-established training Practice and welcome GP Registrars on six monthly placements and Year 5 UEA Students, twice a year. The Practice fosters a strong ethos of mutual support and teamwork meeting regularly to discuss clinical cases. We regularly hold staff activities outside of work to support and maintain staff emotional wellbeing and we recognise the importance of personal interests and family life, striving to create a healthy work/life balance for all staff. If this sounds like an ideal working environment for you, drop me a line! Details Date posted 23 May 2025 Pay scheme Other Salary Depending on experience Inline with the PCN DES Requirements Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A4042-25-0001 Job locations 29 Woodcock Road Norwich Norfolk NR3 3UA Job description Job responsibilities Job responsibilities Medicines Management & Optimisation Support the processing of repeat prescriptions, ensuring safety, accuracy and compliance with practice protocols Conduct medicines reconciliation following hospital discharges and other care transitions Assist in structured medication reviews to improve patient adherence and safety Monitor prescribing trends and support cost-effective prescribing within the surgery Identify and address medication-related queries from patients and staff Patient Support & Education Provide patients with advice on medication use, side effects and adherence Support long-term condition management by ensuring optimal medication use Handle queries regarding prescriptions and medication changes Prescribing & Administrative Support Assist with repeat prescribing processes, ensuring compliance with NHS policies Work with the clinical team to review and implement prescribing changes based on NHS guidelines Support the practice in reducing medication waste and improving prescribing efficiency Safety & Compliance Support compliance with local and national prescribing qualities (e.g. NICE, CQC, MHRA guidelines) Assist with audits, medication safety reviews and reporting Ensure safe handling, storage and disposal of medicines in the practice Teamwork & Collaboration Work alongside the clinical team to improve medicines management Assist in training and supervision of other staff regarding prescription processes Contribute to practice quality improvement initiatives related to medication safety. Job description Job responsibilities Job responsibilities Medicines Management & Optimisation Support the processing of repeat prescriptions, ensuring safety, accuracy and compliance with practice protocols Conduct medicines reconciliation following hospital discharges and other care transitions Assist in structured medication reviews to improve patient adherence and safety Monitor prescribing trends and support cost-effective prescribing within the surgery Identify and address medication-related queries from patients and staff Patient Support & Education Provide patients with advice on medication use, side effects and adherence Support long-term condition management by ensuring optimal medication use Handle queries regarding prescriptions and medication changes Prescribing & Administrative Support Assist with repeat prescribing processes, ensuring compliance with NHS policies Work with the clinical team to review and implement prescribing changes based on NHS guidelines Support the practice in reducing medication waste and improving prescribing efficiency Safety & Compliance Support compliance with local and national prescribing qualities (e.g. NICE, CQC, MHRA guidelines) Assist with audits, medication safety reviews and reporting Ensure safe handling, storage and disposal of medicines in the practice Teamwork & Collaboration Work alongside the clinical team to improve medicines management Assist in training and supervision of other staff regarding prescription processes Contribute to practice quality improvement initiatives related to medication safety. Person Specification Qualifications Essential The post holder will need to have a Professional registration with GPhC. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences and evidence of continued professional development CPD. Desirable - CPPE - Centre for Pharmacy Postgraduate Education - completed - Primary care pharmacy education pathway - the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH) or courses approved by the Association of Pharmacy Technicians UK (APTUK) as meeting the requirements of the UK-wide APTUK/PCPA National Competency Framework for Primary Care Pharmacy Technicians. Experience Essential Experience of working as a qualified registered pharmacy technician in primary care community or hospital pharmacy. Desirable Experience of working as a qualified, registered pharmacy technician in primary care or GP practice. Person Specification Qualifications Essential The post holder will need to have a Professional registration with GPhC. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences and evidence of continued professional development CPD. Desirable - CPPE - Centre for Pharmacy Postgraduate Education - completed - Primary care pharmacy education pathway - the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH) or courses approved by the Association of Pharmacy Technicians UK (APTUK) as meeting the requirements of the UK-wide APTUK/PCPA National Competency Framework for Primary Care Pharmacy Technicians. Experience Essential Experience of working as a qualified registered pharmacy technician in primary care community or hospital pharmacy. Desirable Experience of working as a qualified, registered pharmacy technician in primary care or GP practice. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Woodcock Road Surgery Address 29 Woodcock Road Norwich Norfolk NR3 3UA Employer's website https://www.woodcockroadsurgery.nhs.uk (Opens in a new tab) Employer details Employer name Woodcock Road Surgery Address 29 Woodcock Road Norwich Norfolk NR3 3UA Employer's website https://www.woodcockroadsurgery.nhs.uk (Opens in a new tab). Location : 29 Woodcock Road, NR3 3UA Norwich, Norfolk, United Kingdom