Job summary To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions: o The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.o The cleaning of all Portering equipment, delivery of blood products and responding to Major incident.o To deliver emergency blood products A manual UK driving license is required for this role To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional Main duties of the job Knowledgeo Understanding of Portering activitieso Understanding of Department and Trust Health and Safety policies, written safe systems of systems of work and Department rules and procedureso Understanding of Portering equipment processeso Understanding and knowledge of pathology procedures for movement of blood products Trainingo Customer and support services or equivalent experience to an NVQ Level 2o Mandatory training as required for the roleo Collection and transportation of blood productso Trust, Patient Support/Directorate Services induction trainingo On the job induction training Experienceo Working a busy multi-faceted environmento Working a team based environment Communication & Relational skillso Good verbal communication skillso Ability to work as a member of a teamo Good literacy and numeracy skillso Ability to work in a sensitive and unobtrusive manner around patientso Ability to use relevant electrical equipment safelyo Ability to clean and maintain all Portering equipment in line with hygiene practises and protocolso Ability to assist in and demonstrating duties and operating procedures and good practice guides without the need for direct supervisiono Be flexible in carrying out duties as instructed by Patient Support Team Leaders and relevant managers in accordance with the Departmental Rules and Procedureso Basic IT skills About us North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. Details Date posted 22 May 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum (FTE) or pro-rata for part time roles Contract Permanent Working pattern Full-time Reference number 339-FM0937-CCC Job locations Southmead Hospital Southmead Road Bristol BS10 5NB Job description Job responsibilities Physical Effort Duties involve standing/walking for long periods of time during the shift Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required Mental Effort Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately At ward level keeping a professional distance from patients and ensuring confidentiality at all times Working to schedules which may be subject to change Emotional effort Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life Whilst working in the Emergency Department witnessing traumatic injuries In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol Job description Job responsibilities Physical Effort Duties involve standing/walking for long periods of time during the shift Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required Mental Effort Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately At ward level keeping a professional distance from patients and ensuring confidentiality at all times Working to schedules which may be subject to change Emotional effort Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life Whilst working in the Emergency Department witnessing traumatic injuries In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol Person Specification Shortlisting criteria Essential English and maths GCSE Good verbal communication skills Full clean driving License Working as part of a team in a busy environment Manual Handling A role where you must complete multiple tasks daily Customer Care Patient Care Excellent personal values and an interest in having a positive impact on patient experience Person Specification Shortlisting criteria Essential English and maths GCSE Good verbal communication skills Full clean driving License Working as part of a team in a busy environment Manual Handling A role where you must complete multiple tasks daily Customer Care Patient Care Excellent personal values and an interest in having a positive impact on patient experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name North Bristol NHS Trust Address Southmead Hospital Southmead Road Bristol BS10 5NB Employer's website https://www.nbt.nhs.uk (Opens in a new tab) Employer details Employer name North Bristol NHS Trust Address Southmead Hospital Southmead Road Bristol BS10 5NB Employer's website https://www.nbt.nhs.uk (Opens in a new tab). Location : Southmead Hospital, Southmead Road, BS10 5NB Bristol, United Kingdom