We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01497 745805 option 3. If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum. This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process. Job Overview To provide a full range of administrative support to the Primary Care Contracting Team in delivering the primary care functions of the Local Health Board including implementation of the General Medical Services (GMS), General Dental Services (GDS), General Ophthalmic Services (GOS) and Community Pharmacy Services. To coordinate and support the delivery of the Directorate work programme Ensuring administrative systems and processes within the Directorate are operated effectively to deliver directorate objectives Main duties of the job To Support The Directorate In Securing An Ongoing Improvement In The Organisation, Development And Delivery Of Services In Primary Care By Providing support to monitor contracts across all Primary Care functions, this includes GMS, GDS, GOS and Community Pharmacy across ABUHB. Supporting the Primary Care Contracting Team in monitoring the contractual obligations under GMS, GDS, GOS and Community Pharmacy. Analysing documents to ensure appropriate information is received Supporting the Primary Care Contracting Team with the monitoring of complaints and concerns. Taking responsibility to collate relevant paperwork and circulate in a timely manner and in line with Health Board policy and procedures. Creating and maintaining data collection systems, in respect of the GMS, GDS, GOS and Community Pharmacy contracts. Establishing and monitoring a system to ensure all staff in the Directorate participate in the personal development and objective setting process. Managing the process for all Primary Care Contractors across the ABUHB region in relation to Interpreter Services and processing invoices via Oracle. Provide non-clinical advice and guidance to patients/general public in relation to Primary Care queries, referring to clinical/Medical staff where appropriate. To coordinate and support project meetings ensuring agendas and papers are circulated in a timely manner and taking accurate minutes or action notes. Working for our organisation Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Other Essential criteria Ability to work flexibly travelling locally and nationally and able to attend meetings, occasionally out of normal working hours Satisfactory Standard DBS clearance check Qualifications And Knowledge Essential criteria Educated to GCSE ordinary level or equivalent. Educated to diploma level or equivalent. Knowledge and experience of a full range of administrative services acquired through training and relevant experience. Desirable criteria Experience of working in the NHS. Understanding of the role of the Local Health Board. Understanding of Primary Care. Experience Essential criteria Significant experience of providing secretarial and administrative support to a senior management team. Experience of committee work including preparation of agendas, collation of reports and minute taking. Previous experience of complex Primary Care functions. Previous experience of managing diaries, arranging meetings and providing support to a busy team. Previous experience developing and maintaining filing systems. Desirable criteria Experience of working with a wide range of professionals. Skills and Attributes Essential criteria IT literate, able to use word processing packages, excel and presentation software. Must be familiar with Oracle. Excellent communication skills, both written and oral. Able to work on own initiative. Well organised, results focused. Proven ability to establish and enhance effective working relationships at all levels, interpersonal skills, influencing and negotiating skills. Highly motivated and able to manage and prioritise workload effectively, with excellent organisational skills. Flexible and adaptable to all situations. Confident and reliable, able to remain calm in difficult situations and meet required deadlines. Must be able to work on own initiative or as an effective team player. Desirable criteria Professional approach to work. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh. Location : Caerphilly, Wales, United Kingdom