Job Description
Job summary We are excited to be advertising for a Band 5 Project Support Officer with a range of skills and experience to join us in Children and Family Health Devon on a fixed term/secondment basis for 6 months. This role aligns to our service delivery strategy and will involve providing project support to the variety of service development projects and QI activities. Main duties of the job To work as part of a team to support the planning, monitoring and tracking of project delivery within CFHD portfolio of responsibility and update all relevant documentation Provide wide ranging project support to the team, for example, project, meeting action notes, update project plans, proactively circulate and chase actions and information, send out communications Manage document systems on behalf of the teams and where appropriate, set up new systems of managing documents and project processes Where appropriate and required, be involved in managing small projects or work steams within programmes or projects as directed by the Project Manager Co-ordinate and provide routine and ad hoc reports, either written or data analysis extracted from information systems as and when required Lead the planning and delivery of complex efficient meeting schedules, ensuring that key meetings have appropriate reports provided by key project leads and or members of the Directorate. Collate and circulate all project information in advance of each key meeting as and when appropriate Co-ordinate and manage meetings as and when required. This includes taking minutes and action notes, distributing minutes and papers, arranging schedules of meetings and booking venues, organising presentations and occasionally, ordering catering and refreshments Requirement to travel across Devon to other sites, some work may be required outside of standard of working hours e.g. events support About us At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay. We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives. Our children and young people say We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure. Who we are We are an alliance of NHS organisations led by Torbay and South Devon NHS Foundation Trust in partnership with Devon Partnership Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions. Join us in beautiful Devon With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending time in the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone. Details Date posted 22 May 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Contract Fixed term Duration 6 months Working pattern Full-time Reference number C9369-25-0410 Job locations Children & Family Health Devon Bittern Road Sowton Industrial Estate Exeter EX2 7FW Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification . Interviews will be held on Monday 23rd June 2025 via MS Teams Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification . Interviews will be held on Monday 23rd June 2025 via MS Teams Person Specification Experience Essential Working as a senior administrator, project co-ordinator or support officer Producing complex electronic documentation using Microsoft Word and Excel Analysing and interpreting data and information Qualifications Essential Educated to Degree Level or equivalent Project management qualification or equivalent experience e.g. Prince2 Foundation Knowledge, Skills & Abilities Essential Co-ordinating and managing widely attended events and workshops A high level of knowledge and proficiency in using Microsoft Office Word, Excel, Powerpoint, Outlook, Visio Excellent Communication Skills, written and verbal Knowledge and understanding of basic change management and service improvement. Project management tools and techniques Able to manage competing priorities that emerge when supporting multiple individuals Ability to work under pressure and cope with deadlines Presenting information concisely and clearly in a wide range of formats including tabular and graphical data Ability to produce clear, accurate and concise minutes and action notes of meetings Ability to present to small groups of people Able to work across different teams and directorates at any one time, maintaining appropriate levels of confidentiality and dealing with people with tact and diplomacy in challenging situations Person Specification Experience Essential Working as a senior administrator, project co-ordinator or support officer Producing complex electronic documentation using Microsoft Word and Excel Analysing and interpreting data and information Qualifications Essential Educated to Degree Level or equivalent Project management qualification or equivalent experience e.g. Prince2 Foundation Knowledge, Skills & Abilities Essential Co-ordinating and managing widely attended events and workshops A high level of knowledge and proficiency in using Microsoft Office Word, Excel, Powerpoint, Outlook, Visio Excellent Communication Skills, written and verbal Knowledge and understanding of basic change management and service improvement. Project management tools and techniques Able to manage competing priorities that emerge when supporting multiple individuals Ability to work under pressure and cope with deadlines Presenting information concisely and clearly in a wide range of formats including tabular and graphical data Ability to produce clear, accurate and concise minutes and action notes of meetings Ability to present to small groups of people Able to work across different teams and directorates at any one time, maintaining appropriate levels of confidentiality and dealing with people with tact and diplomacy in challenging situations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Devon Partnership NHS Trust Address Children & Family Health Devon Bittern Road Sowton Industrial Estate Exeter EX2 7FW Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab) Employer details Employer name Devon Partnership NHS Trust Address Children & Family Health Devon Bittern Road Sowton Industrial Estate Exeter EX2 7FW Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab). Location : Children & Family Health Devon, Sowton Industrial Estate, EX2 7FW Exeter, United Kingdom