Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you. We are looking for 2 Support Workers to join our Short-term Intervention Team (4 days on/4 days off shifts). Full job title - Short Term Intervention Worker. The aim of this service is to provide a crisis in reach service for people with learning disabilities and / or are on autistic spectrum who, at any time, are at risk of otherwise being admitted to a mental health inpatient setting. The service is part of their local hospital avoidance pathway to prevent clinically inappropriate hospital admissions and to provide credible alternatives to hospital in the community. You will be working closely with the local Intensive Support Team (IST) and the Specialist Autism Team (SAT) to deliver non-clinical interventions to support service users whilst clinical support is mobilised and delivered. The service is available across Derby and Derbyshire for 365 days per year, on a 24/7 basis where support will be mobilised to a person within 2 hours of their referral being accepted. We are looking for someone who: - Has excellent communication skills - Can manage own time effectively with a keen eye for detail - Can complete tasks to the highest quality - Is experienced in working with a diverse range of people and providing a welcoming environment for clients - Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary - Has experience of supporting and understanding the needs of individuals living with ASC and or LD /their families/carers and professionals in this sector; - Has ability to meet the unique needs of the service users such as gender or culture. - Is adaptable to environments and have an ability to be present in people’s homes for long periods of time - Demonstration of safeguarding knowledge and application Full training and support will be given to the successful candidate to enable them to carry out their role Responsibilities / Key Tasks: - Ensure adherence to all contractual targets and KPIs, reporting to the Short-term Intervention Service Manager as required - Provide practical support and ensure recording of service outcomes wherever appropriate - Sit with service users to keep them safe and improve wellbeing whilst clinical teams mobilise and begin clinical support - Work in accordance to shift patterns - Work closely with the Intensive Support Team (IST) and the Specialist Autism Team (SAT) - Dedicated time to complete individual/team development and debrief, service development, administration and reporting, and attendance at required meetings What we offer in return: 28 days entitlement plus bank holidays pro-rata Opportunities for further training and continuous professional development Supportive environment Option to buy & sell holiday allowance, subject to management approval Paid DBS application, where applicable 5% pension contributions 3 month’s full contractual pay for maternity, upon meeting qualifying criteria We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and a counselling line for all staff and volunteers. The essentials: Salary – £26,754 per annum Shifts - 4 days on / 4 days off basis - 12-hour shift: Day shift – 8.30am – 8.30pm, Night shift – 8.30pm – 8.30am Hybrid Working –a few days per week from our Derby Office, a few days from home depending on service needs plus working in clients’ homes on a 121 basis Contract – fixed term (funding dependent, to be discussed further at interview) Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies/#apply To apply - applications only from our website apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/ Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to close the advert once a suitable candidate has been appointed. If you do not hear back from us within 10 working days of the closing date, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation. We are a Disability Confident Employer Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.. Location : Derbyshire, East Midlands