About this role: We are looking for a skilled and enthusiastic individual to undertake the role of Team Standards Coordinator within the Family Help East Team. You will need to have an excellent level of IT literacy to be able to use our social care data system and MS Office to support the team. You will be contribute to overall team standards and quality practice across Family Help service as part of improvement activity and be a member of professional service teams working alongside the wider teams in children services to deliver an effective service. Our Locations: You will be based within the East Family Hubs within Southampton- Thornhill, Townhill & Weston. About you: Work collaboratively with others to deliver the best outcomes. Actively seek opportunities for improvement in organisational processes and activity. Build understanding and commitment to transformational change. Sets standards for customer service. Build relationships of trust and alliances with client groups Be accountable for own workload and arising issues, ensuring individual & team performance is maintained and addressed. Be creative and able to prioritise & deal with several issues at once & have excellent problem solving and analytical skills. Have excellent IT skills being able to use excel, word & other IT data bases and go from one to the other with ease. Have excellent accurate written skills, & the ability to write reports and present information in a clear and concise way. Have experience in minuting professional statutory meetings and processing associated documentation. For further information about this role please view the job description. If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you. What we can offer you: Here at SCC we have a range of different perks and benefits, a few examples can be found below. A generous local government pension scheme. Flexible working (role dependant). Up to 13 days of Flexi Leave. Hybrid working arrangements (role dependant). 25 days annual leave (pro rata), plus bank holidays. Online Benefits – salary sacrifice schemes, benefits and discounts. Great local transport links. Employee assistance programme with access to our health wellbeing and support. For further information on our benefits package please visit: Contact details for informal discussion: For further information and details regarding the position please contact Pauline McGarrity, Assistant Team Manager via email Recruitment contact details: Email: Tel: 023 8083 4033 For more information about SCC please visit Follow us on social media for regular updates on our featured jobs and latest news. Organisation Southampton City Council Service Area Family Help Job Location Cutbush Family Hub Contract Length Permanent Work Hours Full time - 37 hours per week Salary £27,899 - £30,060 per annum Special Requirements Enhanced DBS will be required Closing Date 01/06/2025 Job Reference 15707 Documents (PDF, 164.75kb) Southampton City Council. Location : Southampton, Hampshire, United Kingdom