Job summary Closing Date: 8th June 2025 Shortlisting to take place after closing date: commencing: 9th June Interview expected to take place in the week following shortlisting: commencing 16th June 2025 We are looking to recruit an exceptional individual to join our Upper Gastro-Intestinal / Hepato-Pancreato-Biliary team (UGI / HPB) to take on the role of Cancer Care Coordinator/ Pathway Navigator. You will work as a member of the UGI/HPB Cancer nursing team providing patient coordination and care. You will work with the Clinical Nurse Specialists (CNS) to provide coordination of high-quality patient care through on-going telephonic/ face to face assessment and proactive identification of needs utilizing basic clinical knowledge, approved tools, and procedures. Support the UGI/HPB Cancer CNS team in delivering a high standard support to patients with cancer. This will involve being in daily contact with patients suffering from a range of cancers. The post holder will be expected to support and signpost patients over the telephone and progress their care pathway in liaison with other colleagues and departments in the hospital and community settings. The post holder will also be expected to be involved with audit and Peer Review processes. Main duties of the job We will provide the necessary support to ensure your development within this role. If you are looking for a new challenge, enjoy variety in your work and wish to be part of the UGI/HPB nursing team striving to make a difference for our patients then we want to hear from you. About us At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients. We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site. Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust: We value people We are one team We care We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients. Details Date posted 23 May 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 389-25-7092161 Job locations St Lukes Hospital Bradford BD5 0NA Job description Job responsibilities The post holder will be expected to support and signpost patients over the telephone and progress their care pathway in liaison with other colleagues and departments in the hospital and community settings. The post holder will also be expected to be involved with audit and Peer Review processes. Job description Job responsibilities The post holder will be expected to support and signpost patients over the telephone and progress their care pathway in liaison with other colleagues and departments in the hospital and community settings. The post holder will also be expected to be involved with audit and Peer Review processes. Person Specification Experience Essential Administration experience for clinical team/ working in customer /patient focussed environment Experience of coaching /teaching patients and carers Desirable Experience of working in hospital/ NHS environment Previous experience of working within a cancer service Experience co -ordinating a patient workload Experience of Trust IT systems including EPR, System One, PPM Skills Essential Reliable, enthusiastic and self-motivated , with professional attitude to work, diplomatic and calm under pressure Excellent communication skills at all levels and in difficult circumstances, verbal and written Ability to manage sensitive, and distressing situations - tactful, diplomatic with the ability to sensitively ask about information needed Effective organisational skills, prioritising and time management skills Ability to solve problems and make decisions under pressure Willingness to learn , ability to flexibly and adapt to changes in work circumstances Ability to collect complex information , thoroughness and attention to detail Be able to interpret and follow written instructions ie instructions from Medical staff demonstrating a proactive approach to work Ability to manage low risk, routine caseload of patients and plan own workload Ability to communicate and negotiate key actions with all levels and disciplines of staff, within and external to BTHFT Able to work on own initiative and as part of a team Ability to accurately transcribe and record complex clinical information to the database for tracking & monitoring purposes Knowledge Essential Understanding of Information Governance and ConfidentialityApplication form/ InterviewE Ability to understand medical terminology Ability to understand the Cancer Waiting List Targets Desirable Knowledge of relevant cancer treatments, interventions and terminology Knowledge of pathways and monitoring patients using information systems Qualifications Essential HNC or NVQ Level 3 - 4 in Health or social care Application/ InterviewE Computer literate essential ECDL or equivalent desirableEssential Application/ InterviewE Good standard of education equivalent of Maths and English GCSE at Grade C or above Person Specification Experience Essential Administration experience for clinical team/ working in customer /patient focussed environment Experience of coaching /teaching patients and carers Desirable Experience of working in hospital/ NHS environment Previous experience of working within a cancer service Experience co -ordinating a patient workload Experience of Trust IT systems including EPR, System One, PPM Skills Essential Reliable, enthusiastic and self-motivated , with professional attitude to work, diplomatic and calm under pressure Excellent communication skills at all levels and in difficult circumstances, verbal and written Ability to manage sensitive, and distressing situations - tactful, diplomatic with the ability to sensitively ask about information needed Effective organisational skills, prioritising and time management skills Ability to solve problems and make decisions under pressure Willingness to learn , ability to flexibly and adapt to changes in work circumstances Ability to collect complex information , thoroughness and attention to detail Be able to interpret and follow written instructions ie instructions from Medical staff demonstrating a proactive approach to work Ability to manage low risk, routine caseload of patients and plan own workload Ability to communicate and negotiate key actions with all levels and disciplines of staff, within and external to BTHFT Able to work on own initiative and as part of a team Ability to accurately transcribe and record complex clinical information to the database for tracking & monitoring purposes Knowledge Essential Understanding of Information Governance and ConfidentialityApplication form/ InterviewE Ability to understand medical terminology Ability to understand the Cancer Waiting List Targets Desirable Knowledge of relevant cancer treatments, interventions and terminology Knowledge of pathways and monitoring patients using information systems Qualifications Essential HNC or NVQ Level 3 - 4 in Health or social care Application/ InterviewE Computer literate essential ECDL or equivalent desirableEssential Application/ InterviewE Good standard of education equivalent of Maths and English GCSE at Grade C or above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust Address St Lukes Hospital Bradford BD5 0NA Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab) Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust Address St Lukes Hospital Bradford BD5 0NA Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab). Location : St Lukes Hospital, BD5 0NA Bradford, United Kingdom