Job summary Are you empathetic, hard working and able to work under pressure? Do you want to make a real difference to our clinical teams and our patients? Then why not join us as a Ward Clerk! We are looking for a highly motivated, dedicated customer focused individual to join our team on Mersea ward at Colchester Hospital Fixed Term/Secondment until 31st December 2025. You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants. We are looking for someone who will be able to work autonomously, be able to prioritise their workload, and work well within our team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone. Ward clerks are the first point of contact for visitors and patients to the ward, so we need someone who will ensure that the Trust's 'OAK' Values are used at all times to ensure the best patient experience. Working Days/Hours will be - Monday - Friday 15:00-19:30 Main duties of the job To assist in the efficient functioning of wards by relieving nursing staff of routine clerical and administrative duties. To be familiar with the Hospital Computer Systems. Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available. Maintaining Ward Clerk diary and admissions book. About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A Details Date posted 13 May 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum, pro rata Contract Fixed term Duration 6 months Working pattern Part-time Reference number 432-HR203-25 Job locations Colchester Hospital Turner Road Colchester CO4 5JL Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Person Specification Qualifications Essential Basic standard of education Desirable Evidence of on-going development as appropriate Experience Essential Good clerical experience Excellent written and verbal communication skills Experience of contact with members of the public Desirable Previous ward clerk experience Knowledge of Medical Records Experience of team work Knowledge Essential Good general computer literacy Knowledge and understanding of data protection and confidentiality Desirable Experience of Microsoft applications Person Specification Qualifications Essential Basic standard of education Desirable Evidence of on-going development as appropriate Experience Essential Good clerical experience Excellent written and verbal communication skills Experience of contact with members of the public Desirable Previous ward clerk experience Knowledge of Medical Records Experience of team work Knowledge Essential Good general computer literacy Knowledge and understanding of data protection and confidentiality Desirable Experience of Microsoft applications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address Colchester Hospital Turner Road Colchester CO4 5JL Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab) Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address Colchester Hospital Turner Road Colchester CO4 5JL Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab). Location : Colchester Hospital, Turner Road, CO4 5JL Colchester, United Kingdom