Job Description
Job summary Join Our Team as a Ward Host - Making Every Meal Matter Hours: Full-time - 37.5 hours per week (5 out of 7 days, rota basis) Shifts: Morning and Evening shifts (flexibility required) Location: Frimley Park Hospital Are you passionate about delivering excellent service and making a real difference in patients' lives each day? We're looking for enthusiastic, compassionate individuals to join our catering team as a Ward Host . In this vital front-line role, you'll help ensure that patients receive nutritious meals in a friendly and caring environment, helping to make their stay as comfortable as possible. You'll work closely with patients, nursing staff, and kitchen teams to provide a service that's not only efficient but warm, welcoming, and respectful. Please note: This role does not offer visa sponsorship. Applicants must have the right to work in the UK. Main duties of the job Supporting the preparation and delivery of meals and beverages to patients on the ward Offering a kind and attentive service, ensuring patient dietary needs and preferences are met Keeping food service areas clean and compliant with hygiene and safety standards Helping to maintain a cheerful, positive atmosphere on the ward through friendly interaction Ensuring accurate documentation and reporting of food service as needed Working independently and as part of a team to meet daily service demands About us Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Details Date posted 16 May 2025 Pay scheme Agenda for change Band Band 2 Salary £25,427 a year per annum including HCAS Contract Permanent Working pattern Full-time Reference number 151-LC300 Job locations Frimley Park Hospital Portsmouth Road Surrey GU16 7UJ Job description Job responsibilities Why Work With Us? Be part of a friendly, inclusive, and supportive team Play a key role in improving the patient experience Access to NHS staff benefits, including pension and staff discounts Ongoing training and development opportunities. If you're someone who takes pride in helping others and can bring energy and warmth to every shift, we'd love to hear from you. Apply now and help us deliver care through compassionone meal at a time. What Were Looking For A positive, can-do attitude with a commitment to providing excellent service Friendly and approachable with strong communication skills Comfortable working in a busy hospital environment Flexible with shift patterns mornings or evenings on a rota basis Essential: Level 2 Food Hygiene & Safety qualification Ability to pass a basic Maths and English assessment as part of the recruitment process Job description Job responsibilities Why Work With Us? Be part of a friendly, inclusive, and supportive team Play a key role in improving the patient experience Access to NHS staff benefits, including pension and staff discounts Ongoing training and development opportunities. If you're someone who takes pride in helping others and can bring energy and warmth to every shift, we'd love to hear from you. Apply now and help us deliver care through compassionone meal at a time. What Were Looking For A positive, can-do attitude with a commitment to providing excellent service Friendly and approachable with strong communication skills Comfortable working in a busy hospital environment Flexible with shift patterns mornings or evenings on a rota basis Essential: Level 2 Food Hygiene & Safety qualification Ability to pass a basic Maths and English assessment as part of the recruitment process Person Specification QUALIFICATIONS Essential Good level of basic education - able to demonstrate literacy, numeracy and comprehension skills Desirable Food Safety and Health and Safety Level 2 (gained on the job) Experience Essential Basic catering experience Hygiene COSSH procedures Desirable Experience in healthcare Infection prevention and control Skills Essential Good communication skills - able to read and understand written and verbal communication and instruction Able to deal confidently and professionally with members of the public and staff Customer focussed Able to use own initiative to cope in a variety of situations Demonstrate adaptability Self-motivated and disciplined Good time management skills - able to plan and prioritise time and workload Ability to work as part of a team and independently Ability to take instruction from both managers and clients Ability to respond quickly to problems Takes a pride in own work Understanding of confidentiality Ability to act in ways that support equality and diversity Basic IT Skills Desirable Understanding of relevant Health and Safety, Employment and other legislative requirements Person Specification QUALIFICATIONS Essential Good level of basic education - able to demonstrate literacy, numeracy and comprehension skills Desirable Food Safety and Health and Safety Level 2 (gained on the job) Experience Essential Basic catering experience Hygiene COSSH procedures Desirable Experience in healthcare Infection prevention and control Skills Essential Good communication skills - able to read and understand written and verbal communication and instruction Able to deal confidently and professionally with members of the public and staff Customer focussed Able to use own initiative to cope in a variety of situations Demonstrate adaptability Self-motivated and disciplined Good time management skills - able to plan and prioritise time and workload Ability to work as part of a team and independently Ability to take instruction from both managers and clients Ability to respond quickly to problems Takes a pride in own work Understanding of confidentiality Ability to act in ways that support equality and diversity Basic IT Skills Desirable Understanding of relevant Health and Safety, Employment and other legislative requirements Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Frimley Health NHS Foundation Trust Address Frimley Park Hospital Portsmouth Road Surrey GU16 7UJ Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab) Employer details Employer name Frimley Health NHS Foundation Trust Address Frimley Park Hospital Portsmouth Road Surrey GU16 7UJ Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab). Location : Frimley Park Hospital, Portsmouth Road, GU16 7UJ Surrey, United Kingdom