About Us: ICL is a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services. With a strong presence in the UK and a global reach, we are committed to delivering exceptional service and innovative solutions to meet the diverse needs of our clients. We are seeking an experienced and motivated Senior Air Export Operator to join our dynamic team based at London Heathrow Airport. This is a fantastic opportunity for a skilled logistics professional to take the next step in their career, with a clear path toward a Team Leader position. You will play a key role in the efficient and compliant handling of all air export operations, ensuring high levels of customer satisfaction while mentoring junior staff and supporting the operational team. this is only a basic JD, full JD will be provided on later stage Key Responsibilities Coordinate and manage end-to-end air export shipments Liaise with airlines, handling agents, and overseas offices Prepare and process export documentation (AWBs, customs entries, etc.) Ensure compliance with all regulatory and company standards Monitor and manage shipment schedules, resolving issues proactively Provide exceptional customer service and timely updates Support and mentor junior team members Contribute to process improvements and team development Assist in training and developing staff in preparation for a Team Leader role Requirements: Minimum 3 years’ experience in air freight export operations Strong knowledge of air export procedures, documentation, and regulations Managed a team Familiarity with customs systems and export control requirements Excellent communication and organizational skills Ability to work under pressure and to deadlines Proactive, reliable, and solution-oriented Prior experience supervising or mentoring a plus Right to work in the UK 5 years pre- employment reference check DBS Check. Location : TW4 6HB