Job summary Familiarise yourself with the features and functionality of the clinical system and any associated programmes to ensure knowledge is current and systems are efficiently and effectively utilised Escalate technical issues to the appropriate person and/or organisation Liaise with key contacts to ensure all staff and work processes are effectively contributing to practice clinical performance and meet contractual clinical requirements Main duties of the job To provide general administrative support to the practice manager, doctors and health professionals at Beechfield Medical Centre. One of these roles will sit predominately within our Medical Secretary Team and the other in the Clinical Admin Team About us Beechfield Medical Centre is a well-established and highly regarded GP practice based in the heart of the Lincolnshire market town of Spalding, operating from modern purpose built premises. We are looking to appoint several new team members as we look to develop and enhance the services we are able to offer to our nearly 21,500 patients. Details Date posted 12 May 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Full-time, Part-time Reference number A2096-25-0002 Job locations Beechfield Gardens Spalding Lincolnshire PE11 1UN Job description Job responsibilities To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner. To assist the Admin Manager with all clerical and administrative duties. To establish and maintain administrative systems so that computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computerised clinical system in an accurate and secure manner. To assist with the gathering of statistics and information when required. To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave. To receive and dispatch mail as required To carry out photocopying of patient records as required To carry out Choose and Book (ERS) procedures for referrals. Support the practice with recalling patients in a timely manner Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol. Compose appropriate patient letters and information leaflets. To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes. To support with all practice administrative tasks as required To conduct searches on the clinical system to identify patients for recall and ensure invites are made in a timely manner via telephone or letter and appropriately read coded within the patients medical record. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. Operate the programme of recall to harmonise recall for patients on multiple registers, thereby reducing impact on patients and reduce unnecessary patient contacts. Operate the programme of recall to smooth workload across the financial year as much as possible. Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol. Compose appropriate patient letters and information leaflets. To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes. Maintain an overview of Population Manager achievement to ensure the practice is on track for clinical performance (for QOF and Eclipse) Proactively manage and liaise with key contacts to address any areas of potential or actual under performance. Within defined protocols enter and amend clinical read codes in patients medical records Job description Job responsibilities To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner. To assist the Admin Manager with all clerical and administrative duties. To establish and maintain administrative systems so that computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computerised clinical system in an accurate and secure manner. To assist with the gathering of statistics and information when required. To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave. To receive and dispatch mail as required To carry out photocopying of patient records as required To carry out Choose and Book (ERS) procedures for referrals. Support the practice with recalling patients in a timely manner Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol. Compose appropriate patient letters and information leaflets. To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes. To support with all practice administrative tasks as required To conduct searches on the clinical system to identify patients for recall and ensure invites are made in a timely manner via telephone or letter and appropriately read coded within the patients medical record. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. Operate the programme of recall to harmonise recall for patients on multiple registers, thereby reducing impact on patients and reduce unnecessary patient contacts. Operate the programme of recall to smooth workload across the financial year as much as possible. Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol. Compose appropriate patient letters and information leaflets. To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes. Maintain an overview of Population Manager achievement to ensure the practice is on track for clinical performance (for QOF and Eclipse) Proactively manage and liaise with key contacts to address any areas of potential or actual under performance. Within defined protocols enter and amend clinical read codes in patients medical records Person Specification Experience Desirable Experience of working in general practice in a similar administrative role Experience of recall management Person Specification Experience Desirable Experience of working in general practice in a similar administrative role Experience of recall management Employer details Employer name Beechfield Medical Centre Address Beechfield Gardens Spalding Lincolnshire PE11 1UN Employer's website https://www.beechfieldmc.co.uk/ (Opens in a new tab) Employer details Employer name Beechfield Medical Centre Address Beechfield Gardens Spalding Lincolnshire PE11 1UN Employer's website https://www.beechfieldmc.co.uk/ (Opens in a new tab). Location : Beechfield Gardens, PE11 1UN Spalding, Lincolnshire, United Kingdom