Warranty Administrator- Volkswagen South Oxford Job description Role: Warranty Administrator Location: Volkswagen South Oxford Hours: Full-time, Monday to Friday Salary: Competitive, depending on experience Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more Who we are Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 7th largest motor retail group (AM100 11/24). We operate 130+ car, van, truck and bike franchise stores across the UK. Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice. We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company. The role As a Warranty Administrator, you will be part of the Aftersales team that work closely with our workshop and service advisor teams, overseeing processes related to warranty work and ensuring the correct steps are followed to complete warranty work correctly. Who you are You will have previous administration experience, ideally having worked with manufacturer warranties previously Confident IT skills, ideally with Kerridge experience (full training is provided so not essential) You will be process driven and be organised, able to manage your time and workload effectively Able to build good working relationships in your wider team and enjoy talking to customers What you’ll do Ensure the accurate and timely completion of all Warranty and department administration Achieve all allocated objectives for the department and operate within the law at all times Plan and manage time carefully to ensure all tasks are achieved within the agreed time scales Greet customers and visitors promptly, courteously, and professionally Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to If you would like to know more about this opportunity, or a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. Marshall Motor Group. Location : Oxford, Oxfordshire, United Kingdom