We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. Overview of the job This is a management job in an establishment. The job holder will be responsible for ensuring all the processes for a coaching and mentoring system including onboarding and outreach work for new recruits is being followed. The Hub Manager will have responsibility for planning, learning and development. Reporting into the SMT, they will analyse development needs and embed plans to strengthen the capability and confidence of new and existing staff, particularly new prison officers. Responsibility for establishing a buddying scheme will form part of this role. The job holder will ensure that provision for ongoing support and advice for new recruits in their first year is in place. They will provide support and advice to help new employees settle in, and ensure new starters understand the learning and development opportunities available to them. This role will ensure that the new starters experience is positive, making staff feel valued which potentially may lead to improved retention rates. The job holder will also ensure new starters understand the learning and development opportunities available to them in order to equip them with the skills and knowledge they need for their role. This is a non-operational job with line management responsibilities. Summary The key objective of the Mentoring scheme is to ensure that new recruits have a supportive and smooth onboard experience into their new working environment, providing ongoing guidance and support. You will be responsible for offering the possibility to commence the process of culture change within the prison, instilling positivity and resilience in new recruits. within a challenging environment ensuring high standards of professionalism, decency, safety and security. Mentoring/coaching skills are highly desirable and successful candidates can be offered the opportunity as part of their personal development to study for formal qualifications. A key measurement for success in the role will be a noticeable uplift in new staff retention.