Job summaryIn line with NHS England's vision for improving adult gender care through increased capacity and patient choice in the care pathway, Sussex Partnership Foundation Trust (SPFT) has been working with a number of key partners to establish the Sussex Gender Service Pilot (the pilot).The pilot provides a new regional service model for the provision of a gender service, providing assessment and gender-affirming treatments in line with the national service specification for gender identity services for adults. The service provides specialist gender identity assessment and treatments for adults registered with a GP in Sussex and already on a Gender Identity Clinic waiting list elsewhere in the country. There are currently approximately 1400 people in Sussex waiting for these services and the new provision aims to significantly reduce waiting times.The pilot is led by SPFT in partnership with the Nottingham Centre for Transgender Healthcare (NCTH), one of the seven established Gender Identity Clinics (GICs) operating across England. It also works closely with primary care and community and voluntary organisations, drawing on the close links established through the Locally Commissioned Service for trans healthcare.The pilot launched in autumn 2023. SPFT are now looking to recruit 2 band 3 admin support posts. These are additional posts to our administrative team.Main duties of the jobThis post holder will report to the Admin Coordinator and be part of the administrator team at the Sussex Gender Service. The administrative team process all the referrals into the service and book service users into their appointments. The team support the clinicians with tasks and letters. They also deal with general enquiries.The clinical team work very closely with the admin team. Everyone's voice in the team is important and all team members feedback and help shape team processes and resources.About usThe Sussex Gender Service pilot will be the fifth adult gender service pilot commissioned by NHS England. You will be joining a supportive, creative and positive multi-disciplinary team, dedicated to providing high-quality, patient centred, primary & community care led gender incongruence services. This is an exciting opportunity to develop and deliver a new service and to make a positive difference to the lives of the local trans, non-binary and intersex (TNBI) community.We welcome applicants with lived experience of the TNBI community to apply for the posts.Job descriptionJob responsibilitiesTo provide comprehensive and efficient support to the team; this will include handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries.Liaise with other directorates and staff at all levels, both internally and externally.Ensure that all documents and correspondence are stored correctly.To produce from audio and hand written notes, letters and reports to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines. Some letters and reports may contain very distressing content.To be responsible for initiating and sending out, without reference, routine correspondence and a variety of information.To be responsible for managing the diaries of the team and prioritising competing needsTo be responsible for preparation of non-routine papers.Organise and facilitate relevant meetings, preparing the agenda, taking minutes.To open and process incoming and outgoing mail for the team.To prepare presentation materials.Please NoteInterviews will take place on Friday 5th July and Tuesday 9th JulyPerson SpecificationQualificationsEssentialNVQ 3 or equivalentRSA 3 or equivalent experience and evidence of further practical experience or equivalentGood standard of secondary education; GCSE at Grade C or above or equivalentKnowledge/ExperienceEssentialProven experience of a range of secretarial proceduresExperience of producing documents to a high standard of presentation with good accuracyExperience of maintaining office systemsExperience of working as part of a teamUnderstanding of the needs of the Trans, Non Binary and Intersex (TNBI) community.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameSussex Partnership NHS Foundation TrustAddress177 Preston Road177 Preston RoadBrightonBN1 6AGEmployer's websitehttps://www.sussexpartnership.nhs.uk/ (Opens in a new tab)