Job summaryThe post holder will work in close collaboration with the Associate Director, Service Manager, Clinical Lead and Heads of Discipline, to ensure that all operational issues relating to the CAMHS service in the relevant borough/service are managed effectively and efficiently.The post holder will have a key role in developing, collecting and analysing performance information that supports the provision of the borough services, and service developments.The post holder will have a key role in managing the daily activities of the service across the relevant site, liaising extensively with front-line staff and developing a coherent and standardised approach to service performance by developing relevant policies and protocols that enhance the efficiency and effectiveness of the service, and which also ensure a safe and secure environment for all staff and service users.Main duties of the jobThey will be responsible for delegated aspects of the budget. This includes regular monitoring of the budgets and proactively identifying problems and creating solutions whilst escalating appropriatelyWork with IM&T and Performance Teams to ensure targets for clinical coding are met to maximise income and ensure clinicians are engaged with this processIdentify areas of service improvement and opportunity, supporting Service Manager in developing PIDs to meet CIP targetsThey will be responsible for active management of all information relating to performance and activity, and the development of effective mechanisms for reporting and managing information that assists the development and management of the service.Work with the Service Manager to monitor activity levels, Outcome Measures and overall performance. Develop performance improvement plans when required to achieve performance targets and other imperatives impacting on the TrustSupport performance and waiting lists within area of responsibility to ensure that Trust and external standards are understood and adhered to and that performance reports are produced to ensure complianceThey will lead on ensuring the effective use of RIO. Contributing at a senior level in Data Quality to provide high quality, well presented and relevant information to support clinical and non-clinical staff to understand operational efficiency performance against national and local targets. This includes maximising the use of RiO and WLBIAbout usWest London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.Job descriptionJob responsibilitiesThe Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attachedThe person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.The link below will also provide useful information.Child and Adolescent Mental Health Services staff share their stories of working for the NHS. (youtube.com)Person SpecificationQualifications and TrainingEssentialDegree level or equivalent education or experienceEvidence of continuing personal developmentDesirableManagement qualificationExperienceEssentialKnowledge of current mental health issues and policies.Knowledge of relevant statutory frame and legislation.Ability to manage time/prioritiesExcellent IT SkillsGood interpersonal, oral and written skills including chairing team meetings and writing reportsNumerate, with excellent analytical skills/ability to understand and produce statistical information to use in problem solvingAbility to negotiate with and influence staff at all levelsAbility to manage competing demands on the service to support business planningDesirableExcellent skills in complex project managementKnowledge of finance planningKnowledge and SkillsEssentialExcellent written and verbal communication skills.Flexible work attitude.Creative and proactive.Ability to work autonomously.Well organised and practical with a logical, analytical approach to workPays careful attention to detailAbility to work under pressure and prioritise in a dynamic environmentAbility to work on own in pursuit of team objectivesPositive and MotivatedResilientPersonal QualitiesEssentialoWarm, friendly, approachableoFlexible approachoAbility to cope with changeoAble to work seamlessly with other professional groupsoAbility to work under pressureoFlexible and positive attitude to work.oAbility to be empatheticoKeen to learn new skills and to share learning with othersoAbility to manage potentially distressing situations and eventsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameWest London NHS TrustAddressLS CAMHS Management1, Armstrong WaySouthallUB2 4SAEmployer's websitehttps://www.westlondon.nhs.uk (Opens in a new tab)