Job summaryAn exciting opportunity has arisen within Maternity & Gynaecology business unit at the Royal Derby Hospital for 37.5 hours per week.The post holder will be required work flexibly with or alongside medical secretary staff, consultants or other members of the team when required.We are looking for an enthusiastic and motivated team player with excellent communication & problem-solving skills to join our friendly and hardworking team.You will be expected to provide an efficient secretary support to the consultants and their team in respect of NHS work and towork flexibly with or alongside waiting list staff, consultants and other teams when required.Main duties of the jobYou will act as the point of contact for patients and medical staff on behalf of the consultant and his/her team ensuring that all queries are resolved with skill, sensitivity and in a courteous andprofessional manner.You will be expected to produce clinical letters from digital dictation and follow up on actions from letters, responsible for the monitoring / selection of future waiting list patients, whilst working to strict Trust and Government policies and Waiting list management and 18 weeks.You will need to be able to accurately be informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients, input patient information onto the various IT systems and communicate with patients to arrange appointment dates in accordance with the Trust's Booking Policy.You will be responsible for the regular case note maintenance and accurate filing., liaise effectively with wards and departments within the hospital and be confident in escalating any urgent problems to a senior manager.Closing Date of Applications: 23rd June 2024Interview Date: 05th July 2024About usAs a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care TogetherOur fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.In return we will offer:Development opportunities, including both professional and leadership developmentOn-going support through every step of the way from recruitment to when you join our team and beyond.A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemesKey Facts about our Trust:We see on average 4810 OP appointments per day.We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.Our hospitals admit an average of 195 emergency patients daily.Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.We are one of only 7 Trusts nationally with more than 50 operating theatres.We carry out more than 140 elective procedures each working day.Job descriptionJob responsibilitiesPlease see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS EmployersPerson SpecificationQualificationsEssentialGCSE English (9-4 or A-C)Typing qualification/Advanced keyboard skills or relevant experienceDesirableAudio TranscriptionExperienceEssentialAbility to work independently and as part of a teamDesirableNHS experience or equivalentWorking knowledge of NHS pathways and 18 week RTT processExperience of using NHS systems or IT systemsSkillsEssentialAbility to organise workload and prioritise tasksDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameUniversity Hospitals of Derby and Burton NHS Foundation TrustAddressRoyal Derby HospitalUttoxeter RoadDerbyDE22 3NEEmployer's websitehttps://www.uhdb.nhs.uk/ (Opens in a new tab)