Are you looking for a great experience in a fast-paced and innovative wine company? In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring our customers (we call them Angels) better quality wine for a better price. No thirsty middlemen as far as the eye can see. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked. That’s why we’re always on the lookout for eager talent to join the club. Right now, our Customer Happiness Team is looking for Temporary Orders Assistants to support our tasting tour events. This short-term role is perfect for someone enthusiastic and detail-oriented. You’ll be responsible for placing wine orders for customers who’ve just attended one of our tastings, ensuring their experience ends on a high note—with a smooth and simple checkout process and delicious wines on their way. Requirements Location: You'll need to come to our Norwich Office on Chapelfield Road for the duration of your short term contract. What will I be doing? Working at our UK head office in central Norwich, you should expect to spend your time Accurately inputting customer wine orders into our system based on post-tour order forms Ensuring all order details are correct, complete, and processed in a timely manner Handling order volumes efficiently while maintaining strong attention to detail Flagging any discrepancies or issues with order information We’re looking for someone who… Is highly organised and detail-oriented Works well under pressure and can handle repetitive tasks with accuracy Has excellent data entry and basic systems skills Can work independently and follow established processes Enjoys working in a fast-paced, collaborative environment Is reliable, punctual, and a team player What are the hours? This is a short term position consisting of 5 days* work from Wednesday 18th June until Tuesday 24th June (excluding Saturday & Sunday). The hours are 9:00am - 5:30pm with an hour off for lunch (which is unpaid), and you’ll need to be able to work from our Norwich office. *Please note: There is a possibility that this role may be extended beyond the initial 5 days, depending on business needs When would I start? You'll get started on Wednesday 18th June with a half-day of training, then you'll dive straight into placing orders so you'll need to be able to pick things up quickly. Benefits Salary and benefits As part of the Naked family, we want you to know we've got your back. Here are a few of the perks you'll enjoy when you join the team... A competitive salary of £12.60/hour - we're very proud to be a Real Living Wage employer Comprehensive training to help you hit the ground running A free bottle of wine as a thank you for your help How to Apply If this sounds like you, and you're ready to join our award-winning team, we'd love to hear from you before 30th May 2025. We receive a lot of applications so make sure yours stands and please include a letter covering: Why you're interested in the role Why you think you're the right person for the job Any relevant experience you may have Any questions you'd like to ask us We hope to hear from you soon, but if we don't, thanks for checking us out and best of luck with your job hunt. What to expect in the recruitment process Application letter > Virtual interview with one of our lovely Customer Happiness Team Managers Equal Opportunities At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Accessibility and Adjustments Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process. Naked Wines. Location : Norwich, Norfolk, United Kingdom