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  • Specialist Customer Service Advisor Full Time
    • Oxfordshire County Council , County Hall, Oxford, OX1 1ND
    • 338K - 100K GBP
    • 2h 26m Remaining
    • About Us Our friendly Specialist Customer Service Advisers are the first point of contact with members of the public, partners, agencies and other teams and services, handling enquiries via a variety of channels and signposting to information and services appropriately. The Customer Experience Function supports the empowerment, independence, and self-serving ability of our customers. Our vision is ‘to provide excellence in Customer Service to the residents and visitors to Oxfordshire.’ About the Role We are looking for new colleagues to work for our Customer Service Centre in the centre of Oxford. This Centre is dedicated to supporting customers in various sensitive circumstances and ensuring that their needs are met without any inconvenience. We are always learning and daring to do things differently by continuously improving our services and support for our residents. The successful candidate will be first point of contact across Oxfordshire and will be expected to deliver an efficient and effective service to customers whilst maintaining a high standard of customer service. You are also responsible for ensuring that all relevant County policies and procedures are adhered to, and concerns are raised in accordance with these policies. Daily Duties Answering customers enquiries by phone, email, and web referrals. Making outbound calls to customers following up on their enquiries. Processing customer enquiries/referrals for Adult Social Care and our support partners, making decisions regarding their needs and consulting our Professional Support Team on priority cases. Interrogating and updating our Adult Social Care database, looking up information for customers and either resolving their enquiries or providing them with other sources of information as necessary. Liaising with your Team Leaders, peers, and external agencies to progress customer cases, following through to conclusion. About you We are looking for a polite and caring individual who can efficiently perform and adapt to a continually changing environment. A conversational member of staff who is open-minded and who looks forward to engaging with team members as well as vulnerable customers in a welcoming and supportive manner. Do you have previous experience working in the care sector dealing with vulnerable adults or are you seeking to start a career in Social Care? Are you an effective listener & do you have excellent verbal communication skills with a wide range of people and the ability to deal empathetically with difficult or upsetting conversations whilst remaining professional? Do you have a demonstrable ability with regards to computer skills, including excellent work processing capabilities, being able to articulate and transfer conversations to written reports, proficiency with email, internet applications, databases, and MS office? Do you have the capability to support the needs of vulnerable customers and undertake strength-based conversations to draw out their needs? Do you have a genuine interest and desire to help others and an understanding and empathy towards the needs of others? Do you have customer service experience and able to deliver that in difficult situations? If you think yourself capable of these duties and would like the opportunity to build a career in Social Care and develop your skillset, we would love for you to join us. Our Rewards & Benefits Culture of flexible working Technology to support agile working where role permits 24 day’s holiday p.a. plus bank holidays Option to ‘buy’ additional holiday Employee Assistance Programme including access to health and wellbeing support Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9% Enhanced family friendly policies Local and national discounts for shopping and travel Great learning and development opportunities to support your ongoing development. Ourcommitment to: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all. Our commitment to: Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Our commitment to: Safeguarding Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments. Our commitment to: Flexible Working We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us onLinkedIn,Facebook,Twitter andInstagram. If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk. Location : Oxfordshire County Council , County Hall, Oxford, OX1 1ND
  • Integrated Therapy Lead Full Time
    • Eastbourne, East Sussex
    • 51K - 55K GBP
    • 2h 26m Remaining
    • As the Integrated Therapy Lead, you will lead a team of physiotherapists, occupational therapists and therapy assistants to provide outstanding rehabilitation and support team development. You will work as part of our multi-disciplinary team to ensure quality monitoring, development of service and ensure the team are meeting the requirements of their roles. The role is a 1 year fixed term-contract/secondment to cover maternity leave. You will be supporting both Milton Grange, a 37 bedded short stay intermediate care unit as well as the reablement team within Joint Community Rehabilitation (JCR) which is countywide. This is a really rewarding role allowing you to work autonomously and be involved in the strategic development of the service being provided to our local population. You will see first hand the positive impact your role is having in supporting people back to independence and being able to return home. This is a really exciting time for Directly Provided Services with a focus on growing and broadening access to our services. You will be instrumental in leading this change. We are looking for candidates who: Are qualified Physiotherapists with a HCPC registration. Have team leader/managerial experience Have excellent communication skills Are positive and proactive. Have a full UK driving licence with own transport or able to demonstrate they can travel across the county. Social Care jobs, for work that makes a difference. Location : Eastbourne, East Sussex
  • Speech and Language Therapist - Dysphagia and Complex Communication | NELFT NHS Foundation Trust Full Time
    • Walthamstow, E17 3LA
    • 10K - 100K GBP
    • 2h 26m Remaining
    • Are you a Specialist Speech and Language Therapist seeking a new role? At NELFT, we have the perfect opportunity for you. And we flex to suit you, let us know if we can accommodate a flexible working arrangement to suit your personal circumstances. We are looking for an experienced Speech and Language Therapist to join our Dysphagia and Early Years Complex Communication Team. Waltham Forest is a great place to live and work - a thriving community with an abundance of amenities and good transport links. You can find out more about the area and the services that we provide to local residents on our careers website – www.careers.nelft.nhs.uk. Speech and Language Therapists are core to the efficient service delivery that we provide to children, young people and their families. As a Speech and Language Therapist in our service, you will deliver care to children, young people and their families in the community, schools and in the clinic setting. You will be working within our well-established, supportive and dynamic Early Years Complex Communication and Dysphagia Team. You will provide assessments and interventions for children with complex communication needs, including implementing AAC. You will work in the dysphagia team working with children from the early years up to 19 years who are special schools. You will also work in the joint assessment clinic with the multidisciplinary team, working with Paediatricians, Occupational Therapists and physiotherapists. NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex. Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). High-Cost Area Supplement This post also attracts payment for High-Cost Area Supplement of 15% of basic salary, with a minimum of £4,551 and maximum of £5,735, pro rata for part time staff. Use of AI Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage. Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system This advert closes on Wednesday 7 May 2025. Location : Walthamstow, E17 3LA
  • First Aid Trainer- Bradford Full Time
    • Bradford, West Yorkshire, United Kingdom
    • 10K - 100K GBP
    • 2h 26m Remaining
    • Job Description First Aid Trainer & First Aid Trainee's required for my client across multiple locations. Permanent- Monday to Friday £22,575- £24,188 dependent on experience ASAP Start Locations: Bradford, Bristol, Cambridge & York My client is looking for fully trained First Aid trainers to join their team through a journey of expansion. They are also looking for confident individual's who are looking to take their career to the next level and become a first aid trainer. Full training will be provided, and you will gain a Level 3 qualification as part of your training. The Role: To deliver and assess a wide range of courses within your location. First Aid at Work, Fire Marshal, Mental Health etc Hours of Work: Full-time role. This role is predominantly Monday to Friday, business hours however there may be the occasional evening or weekend work to meet our customer's needs. Minimum Requirements: 5 GCSE's C or above including English and Maths (or equivalent) Driving licence and own vehicle (mileage paid) Confident and able to work on your own initiative Enhanced DBS check will be required Key Responsibilities Deliver training courses and conduct assessments to a professional and consistent standard Maintain own subject knowledge and professional competence in accordance with organisational requirements Ensure that all equipment used is fit for purpose, is cleaned and stored in accordance with procedures and any faults or damage are reported Arrive in good time, prepare the training room, liaise with venue contacts and greet learners; and follow the relevant procedures at the training venue, including conducting dynamic risk assessments, and prompt collection and return of keys, materials and equipment where required Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street. Location : Bradford, West Yorkshire, United Kingdom
  • IT Business Analyst (1273) Full Time
    • Ipswich, England, United Kingdom
    • 10K - 100K GBP
    • 2h 26m Remaining
    • Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: property, corporate services, litigation and private client advisory. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership. The role needs to be based regional and can be based in any of 4 offices to include either Cambridge, Chelmsford, Ipswich or Norwich. The department The role is a key member of the Product Delivery Team who are responsible for providing technical project management, business analysis and ensuring that all IT projects are designed, run, managed to time and budget. The wider IT Team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Network, Security, Product Delivery, Data System and Development Teams. The role needs to be based regional and can be based in any of 4 offices to include either Cambridge, Chelmsford, Ipswich or Norwich. Purpose of job Understanding Business Objectives: Seek, develop, and help implement strategic initiatives for improved efficiency and productivity. This is achieved through working with stakeholders to understand Birketts goals and objectives. To analyse the business environment, industry trends, and internal processes to identify opportunities for improvement and growth. Requirements Gathering and Analysis: Drive awareness of requirements across business units and identify substandard systems processes through evaluation of data. Provide effective documented evidence of requirements and present effective solutions to the problem while analysing the ‘why’ of a stakeholder’s request. Process review and improvement: Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Utilize skills such as process mapping and analysis to help streamline our processes and remove inefficiencies. Communication & Collaboration: Works with the Product Delivery Team lead and Projects and Development team to build a robust Business Analysis process that works in tandem with both the firms Project Board processes and internal IT project processes. Data Analysis and Decision Support : Utilizing data analysis to provide insights that support decision-making processes during scoping of projects. Making use of data to identify trends, patterns, and opportunities, helping the project board and stakeholders make informed choices. This assists us in strategic planning, risk assessment, and ensuring that decisions align with our goals and strategies. End to End Delivery: Works directly within the product delivery team to ensure a robust Agile project management / delivery methodology is followed across IT projects. Accountabilities Responsible for: Working directly with various firm members across a wide range of business areas on the analysis and design of projects including initial documentation, periodic review during implementation and technical governance throughout the project’s lifecycle. Work with the Test Lead to perform, evaluate, and communicate thorough quality assurance at every stage during project implementation. Determine and develop user requirements for systems and projects, to ensure maximum usability. Partner with stakeholders across business units to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with operational, managerial, and executive teams as needed. Evaluate, analyze, and communicate requirements on a continuing basis, and maintain processes, including the delivery of monthly status reports to all appropriate parties. Author and update internal and external documentation, and formally initiate and deliver requirements and documentation as per our Project Board processes. The candidate Bachelor’s degree (or equivalent) in Computer Science or a Business Analyst at Lv4 qualification with ideally 2+ years of experience. High proficiency in technical writing such as UML, Process Modelling, Wireframing and prototyping. Proven ability to manage projects and user testing. Experience with data visualization and analytics. Strong working knowledge of relevant Microsoft applications, including Visio or similar. Strong team player with excellent communication skills. Equal opportunities At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer / 5% Employee) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance Paid CSR Day Enhanced Maternity/Paternity Leave Subsidised gym membership Electric car scheme Agile/Hybrid Working Policy Dress for your Day Policy https://www.birketts.co.uk/recognition-reward-benefits/ Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.. Location : Ipswich, England, United Kingdom
  • Care Assistant - Care Home Full Time
    • Barchester Healthcare, CF3 2UQ Cardiff, United Kingdom
    • 10K - 100K GBP
    • 2h 26m Remaining
    • Job summary As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Main duties of the job Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. About us Barchester Healthcare is a leading provider of residential, nursing, dementia, and specialist care in the UK. They operate over 200 care homes across the country, delivering high-quality care and support to thousands of residents. Date posted 23 April 2025 Pay scheme Other Salary £12.71 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1288763839 Job locations Barchester Healthcare Cardiff CF3 2UQ Job description Job responsibilities ABOUT THE ROLE As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOU To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOU To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential To join as a Care Assistant, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. Person Specification Qualifications Essential To join as a Care Assistant, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Cardiff CF3 2UQ Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Cardiff CF3 2UQ Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, CF3 2UQ Cardiff, United Kingdom
  • Clinical-Counselling Psychologist Full Time
    • Peace Children's Centre, Peace Prospect, Watford, WD17 3EW, Peace Prospect, WD17 3EW Watford, United Kingdom
    • 10K - 100K GBP
    • 2h 26m Remaining
    • Job summary This is an exciting opportunity for an experienced Clinical/Counselling Psychologist to join the HPFT CAMHS South and shape service delivery. You will be based in a multi-disciplinary community CAMHS covering the South quadrant of Hertfordshire. There are two main sites, one in Watford and one in Borehamwood. CAMHS South is a welcoming and developing team that prides itself on providing excellent evidence-based interventions.You will have the opportunity to work alongside side other systemic psychotherapists, child psychotherapists, psychologists, social workers, nurses, and psychiatry. You will have HCPC registration and provide a highly specialist child and adolescent service within the context of the principles of CAPA (The Choice and Partnership Approach) and CYP-IAPT, providing both Core work and Specific/Specialist work including contributing to provision of a specific model of evidence-based therapeutic intervention across the CAMHS South clinics. You will also have strong links with professional colleagues in the wider CAMHS. In addition to the inpatient unit, our CAMHS includes a Tier 4 Home Treatment Team, four community clinic Tier 3 teams, a Targeted Team for looked after children, a specialist Eating Disorder Team, a Crisis Team and a DBT team. Main duties of the job To be responsible for a caseload of complex assessment, treatment andconsultation work with children, adolescents and their families, withproblems of behavioural, emotional, psychological or mental health issues, providing Core work (as defined by CAPA) and in addition contributing to Specific/Specialist work (as defined by CAPA) as agreed with Community CAMHS Managers and Professional leads. To operate as a member of the multidisciplinary team providing child andadolescent mental health services for the quadrant, in line with theprinciples and practice of CYP-IAPT. To work in ways which are sensitive to and appropriate for the needs offamilies from a wide range of racial, cultural and religious backgrounds. About us Hertfordshire NHS Partnership Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional. Date posted 23 April 2025 Pay scheme Agenda for change Band Band 8a Salary £55,877 to £62,626 a year per annum, pro rata (Inclusive of 5% HCAS) Contract Permanent Working pattern Full-time, Flexible working Reference number 367-SS-9075-C Job locations Peace Children's Centre, Peace Prospect, Watford, WD17 3EW Peace Prospect Watford WD17 3EW Job description Job responsibilities Clinical Responsibility To assess, plan and implement programmes of care for individualchildren and young people, carers and families with complexbehavioural, emotional, psychological or mental health issues. To undertake risk assessment and risk management for all childrenand adolescents, including the protective and risk factors in thenetwork of significant relationships. To be responsible for a defined caseload selecting and usingappropriate interventions to meet care plan objectives and goalsprivileging core skills as appropriate. To develop, implement and manage specialised interventions withinthe child/young persons context, employing evidence based practice. To evaluate and adjust practices based on feedback. To act as care coordinator, where appropriate, ensuring provision of a care plan, taking responsibility for initiating, planning and review of the clients care, ensuring the work of others involved and communicating effectively with the child/ the carer/ professional as appropriate, monitoring the progress of multi-disciplinary interventions. To carry out assessments and interventions jointly with co-workersfrom the multi-disciplinary team as appropriate. To contribute and develop skills in Clinical Governance. To maintain up to date knowledge of legislation, national and localpolicies and issues in relation to both the specific client group andmental health Job description Job responsibilities Clinical Responsibility To assess, plan and implement programmes of care for individualchildren and young people, carers and families with complexbehavioural, emotional, psychological or mental health issues. To undertake risk assessment and risk management for all childrenand adolescents, including the protective and risk factors in thenetwork of significant relationships. To be responsible for a defined caseload selecting and usingappropriate interventions to meet care plan objectives and goalsprivileging core skills as appropriate. To develop, implement and manage specialised interventions withinthe child/young persons context, employing evidence based practice. To evaluate and adjust practices based on feedback. To act as care coordinator, where appropriate, ensuring provision of a care plan, taking responsibility for initiating, planning and review of the clients care, ensuring the work of others involved and communicating effectively with the child/ the carer/ professional as appropriate, monitoring the progress of multi-disciplinary interventions. To carry out assessments and interventions jointly with co-workersfrom the multi-disciplinary team as appropriate. To contribute and develop skills in Clinical Governance. To maintain up to date knowledge of legislation, national and localpolicies and issues in relation to both the specific client group andmental health Person Specification Knowledge/Training/Experience Essential Relevant training and professional registration as per person spec Post -doctoral training in one or more additional specialised areas of psychological practice including CBT Post registration experience of specialist psychological assessmentand treatment with clients with a range of psychological needs of a complex nature Desirable Specialist training in an appropriate area and knowledge of CAPA and CYP-IAPT Experience in neuropsychological assessment training in supervision of clinical/counselling psychologists Experience and Knowledge Essential Assessed experience of specialist psychological assessment and treatment of children/adolescents with a wide range of presentations of varying severity. This would usually include at least 2 years post qualification experience, or other evidenced experience. Experience of working with moderate to severe mental health problems with a wide range of client groups across the whole life course with presenting problems that reflect the full range of clinical severity includingmaintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse Demonstrate further specialist clinical experience and training within Child and Adolescent Mental Health, through a minimum of 50 hours clinical supervision of working as a clinical / counseling psychologist over a minimum of 18 months, or an agreed alternative Experience of teaching, training and/or supervision Abilities to provide consultation to other professional and non-professional groups Good general knowledge of the literature and research concerning mental health interventions with children, particularly the clinical effectiveness of such interventions Knowledge of Child Protection Procedures Experience of exercising full clinical responsibility for client's psychological care and treatment both as a professionally qualified care coordinator and also within the context of a multidisciplinary care plan Good presentation and teaching skills and ability to use multi -media materials for formal presentations tolarge groups Experience of working within a multi -cultural framework Desirable Experience of service quality monitoring e.g. clinical audit, evaluative research, etc Experience of having published in either peer reviewed academic or professional journals and/or books Communication Skills Essential Excellent interpersonal and communication skills Ability to communicate orally and in writing, complex, highly technical and/ or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS Ability to work therapeutically with young people and their families Ability to work as a fully participating member of a multi-disciplinary team and the ability to respect and value other members contributions Positive problem solving approach Physical Skills Essential Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving) IT skills; include use of Microsoft Office and Outlook Person Specification Knowledge/Training/Experience Essential Relevant training and professional registration as per person spec Post -doctoral training in one or more additional specialised areas of psychological practice including CBT Post registration experience of specialist psychological assessmentand treatment with clients with a range of psychological needs of a complex nature Desirable Specialist training in an appropriate area and knowledge of CAPA and CYP-IAPT Experience in neuropsychological assessment training in supervision of clinical/counselling psychologists Experience and Knowledge Essential Assessed experience of specialist psychological assessment and treatment of children/adolescents with a wide range of presentations of varying severity. This would usually include at least 2 years post qualification experience, or other evidenced experience. Experience of working with moderate to severe mental health problems with a wide range of client groups across the whole life course with presenting problems that reflect the full range of clinical severity includingmaintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse Demonstrate further specialist clinical experience and training within Child and Adolescent Mental Health, through a minimum of 50 hours clinical supervision of working as a clinical / counseling psychologist over a minimum of 18 months, or an agreed alternative Experience of teaching, training and/or supervision Abilities to provide consultation to other professional and non-professional groups Good general knowledge of the literature and research concerning mental health interventions with children, particularly the clinical effectiveness of such interventions Knowledge of Child Protection Procedures Experience of exercising full clinical responsibility for client's psychological care and treatment both as a professionally qualified care coordinator and also within the context of a multidisciplinary care plan Good presentation and teaching skills and ability to use multi -media materials for formal presentations tolarge groups Experience of working within a multi -cultural framework Desirable Experience of service quality monitoring e.g. clinical audit, evaluative research, etc Experience of having published in either peer reviewed academic or professional journals and/or books Communication Skills Essential Excellent interpersonal and communication skills Ability to communicate orally and in writing, complex, highly technical and/ or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS Ability to work therapeutically with young people and their families Ability to work as a fully participating member of a multi-disciplinary team and the ability to respect and value other members contributions Positive problem solving approach Physical Skills Essential Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving) IT skills; include use of Microsoft Office and Outlook Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Peace Children's Centre, Peace Prospect, Watford, WD17 3EW Peace Prospect Watford WD17 3EW Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab) Employer details Employer name Hertfordshire Partnership University NHS Foundation Trust Address Peace Children's Centre, Peace Prospect, Watford, WD17 3EW Peace Prospect Watford WD17 3EW Employer's website https://www.hpft.nhs.uk/careers/ (Opens in a new tab). Location : Peace Children's Centre, Peace Prospect, Watford, WD17 3EW, Peace Prospect, WD17 3EW Watford, United Kingdom
  • 5254 - Probation Service: Peer Mentor Coordinator (Leicestershire) Full Time
    • LE1 2LB
    • 26K - 32K GBP
    • 2h 26m Remaining
    • Overview of the job To manage and maintain systems to provide a comprehensive Peer Mentoring service in the local area. The role is regionally based and reports to the regional Engaging People on Probation (EPOP) manager. The postholder will manage and supervise up to 15 volunteer peer mentors, with responsibility for recruiting and coordinating peer mentors in Probation. The postholder does not require a probation qualification but will need a keen understanding of risk and other operational issues. The postholder will desirably have lived experience of the criminal justice system. Summary The Peer Mentor Coordinator will ensure a Peer Mentoring service in their local area. Liaising with Commissioned Rehabilitative Service Providers to identify opportunities for Peer Mentor involvement and employment. Promoting the Going Forward into Employment scheme across the region and with Peer Mentors. Supporting the regional Engaging People on Probation (EPOP) Plan, including, maximising opportunities to capture People on Probation (PoP) insights. The role will need to liaise with the EPOP Contract Supplier as required. Working flexibly across operational sites as required. The role will be required to keep abreast of development in services, legislation and practice relevant to Peer-Led Work, Engaging People on Probation and broader Service User Engagement. Ensuring high standards of safeguarding and risk management are adhered to and implementation of Probation Service policies. Contribute to maintaining safe systems of work and a safe environment. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: • Recruitment, assessment and training of new Peer Mentors across the region. • Ongoing management and supervision of Peer Mentors, including wellbeing support, coaching and development work to improve Peer Mentor skills and capability. • Supporting the establishment of a Development and Progression Pathway for all Peer Mentors. • Working with Peer Mentors and colleagues to develop, review and harmonise the Peer Mentoring arrangements across the region, implementing ‘Peer-Led Work: Conditions of Success’. • Delivery of Peer Mentor-led activities in a variety of group based settings to include where appropriate (list not exhaustive): o Probation offices o Approved Premises o Community Payback inductions and group sessions o External providers of women’s services • Identifying further opportunities for the involvement of Peer Mentors. • Liaising with Commissioned Rehabilitative Service Providers to identify opportunities for Peer Mentor involvement and employment. • Promoting the Going Forward into Employment scheme across the region and with Peer Mentors. • Supporting the regional Engaging People on Probation (EPOP) Plan, including: o Maximising opportunities to capture PoP insights o Establishing local PoP Focus Groups o Establishing a regional Lived Experience Panel • Liaising with the EPOP Contract Supplier as required. • To manage and maintain systems to provide a comprehensive Peer Mentoring service in the local area. • To assist in the development and delivery of the regional Peer Mentoring Delivery Plan. • To attend Team Meetings with regional counterparts. • To contribute to the development of the national Peer Mentoring picture as required. • Champion the value of Peer Mentors, and of the Engaging PoP agenda, to colleagues and partners. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.. Location : LE1 2LB
  • First Aid Trainer- Cambridge Full Time
    • Cambridge, Cambridgeshire, United Kingdom
    • 10K - 100K GBP
    • 2h 26m Remaining
    • Job Description First Aid Trainer & First Aid Trainee's required for my client across multiple locations. Permanent- Monday to Friday £22,575- £24,188 dependent on experience ASAP Start Locations: Bradford, Bristol, Cambridge & York My client is looking for fully trained First Aid trainers to join their team through a journey of expansion. They are also looking for confident individual's who are looking to take their career to the next level and become a first aid trainer. Full training will be provided, and you will gain a Level 3 qualification as part of your training. The Role: To deliver and assess a wide range of courses within your location. First Aid at Work, Fire Marshal, Mental Health etc Hours of Work: Full-time role. This role is predominantly Monday to Friday, business hours however there may be the occasional evening or weekend work to meet our customer's needs. Minimum Requirements: 5 GCSE's C or above including English and Maths (or equivalent) Driving licence and own vehicle (mileage paid) Confident and able to work on your own initiative Enhanced DBS check will be required Key Responsibilities Deliver training courses and conduct assessments to a professional and consistent standard Maintain own subject knowledge and professional competence in accordance with organisational requirements Ensure that all equipment used is fit for purpose, is cleaned and stored in accordance with procedures and any faults or damage are reported Arrive in good time, prepare the training room, liaise with venue contacts and greet learners; and follow the relevant procedures at the training venue, including conducting dynamic risk assessments, and prompt collection and return of keys, materials and equipment where required Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Brook Street. Location : Cambridge, Cambridgeshire, United Kingdom
  • 5312 - Probation Services Officer - Integrated Offender Management (IOM) Young Adult Support Worker Full Time
    • Sunderland, Tyne & Wear
    • 26K - 32K GBP
    • 2h 26m Remaining
    • This is an exciting opportunity to work in an Integrated Offender Management (IOM) team, working across the IOM landscape in the North East region. Responsibilities include: • be part of an IOM multi agency team, to deliver IOM interventions in one of our 3 PCC areas • working with local partners to reduce neighbourhood crime and connect offenders with suitable pathways to address their criminogenic needs. • working with the multi-agency partners to help rehabilitate People on Probation in line with the IOM strategy, to support the evaluation and impact of IOM locally, and ensure that the work we do achieves the required outcomes Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be? New entrants are expected to join on the minimum of the pay band. If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable. About the role Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding. We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service. As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role. Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising. About you You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines. About us By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise. Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here: Probation services officer - Ministry of Justice Overview of the job The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement. Summary To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by: • Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies. • Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences. • Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.). Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: • To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases. • When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non‐compliance within agreed enforcement procedures. • To use computer based systems to produce, update and maintain records and other documentation within agreed timescales. • Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks. • To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.. Location : Sunderland, Tyne & Wear
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