Job summary We are looking for an experienced Practice Manager to join us in the Ealing Care Home Service. The Care Home Service is a GP practice that provides all aspects of primary care to a registered population of c.1100 patients who reside in Care Homes across Ealing. The practice has a team of GPs, Practice Nurses, Advanced Assessors and administrative staff who deliver care via planned rounds in the homes. This is an exciting time to join the practice which is undergoing a transformation programme after joining the Trust in May 2024. This post will also be a key in supporting the Primary Care strategy within the organisation. The successful candidate will be a driven individual with a strong background in operational and transformational management as well as being a compassionate and inclusive leader. Main duties of the job The post holder will be responsible for providing oversight and assurance for all operational aspects of the practice including finance, HR management and performance management. They will work with the Clinical Lead to ensure engagement of key stakeholders and ensure that the practice is represented in the relevant place based partnership meetings. Consideration will be given to applicants who are wanting to work less than 37.5 hours due their existing portfolio roles About us West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative. Details Date posted 23 June 2025 Pay scheme Agenda for change Band Band 8a Salary £59,490 to £66,239 a year Per Annum Inclusive of 15% HCAS Contract Permanent Working pattern Full-time Reference number 222-LS-ICS-381-B Job locations Trust Headquarters Southall UB1 3HW Job description Job responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Job description Job responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Person Specification Training & Qualifications Essential Educated to degree level or able to demonstrate equivalent experience Desirable Formal leadership/management qualification. Previous Experience Essential Experience of working in a GP service. Experience of working in a multi-disciplinary team Experience of developing and implementing operational strategies. Evidence of sound and effective leadership and management skills. Experience of leading service changes in complex environments. Experience of budget management Experience of engaging and working effectively with stakeholders. Experience of collaborative working with stakeholders Experience of the development and monitoring of action plans to address performance concerns Knowledge, Skills & Abilities Essential Ability to work across professional boundaries, at all levels, as well as on own and within a team Proven ability to engage a broad range of stakeholders across a number of agencies. Effective written and verbal communication skills. Contain and manage high levels of stress in self and others. Ability to lead and complete projects across professional boundaries Ability to manage highly complex and sensitive information Ability to negotiate with all professions at all levels Ability to manage change and develop services in a politically sensitive environment. Person Specification Training & Qualifications Essential Educated to degree level or able to demonstrate equivalent experience Desirable Formal leadership/management qualification. Previous Experience Essential Experience of working in a GP service. Experience of working in a multi-disciplinary team Experience of developing and implementing operational strategies. Evidence of sound and effective leadership and management skills. Experience of leading service changes in complex environments. Experience of budget management Experience of engaging and working effectively with stakeholders. Experience of collaborative working with stakeholders Experience of the development and monitoring of action plans to address performance concerns Knowledge, Skills & Abilities Essential Ability to work across professional boundaries, at all levels, as well as on own and within a team Proven ability to engage a broad range of stakeholders across a number of agencies. Effective written and verbal communication skills. Contain and manage high levels of stress in self and others. Ability to lead and complete projects across professional boundaries Ability to manage highly complex and sensitive information Ability to negotiate with all professions at all levels Ability to manage change and develop services in a politically sensitive environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name West London NHS Trust Address Trust Headquarters Southall UB1 3HW Employer's website https://www.westlondon.nhs.uk (Opens in a new tab) Employer details Employer name West London NHS Trust Address Trust Headquarters Southall UB1 3HW Employer's website https://www.westlondon.nhs.uk (Opens in a new tab). Location : Trust Headquarters, UB1 3HW Southall, United Kingdom

Job summary Are you passionate about providing compassionate, high-quality care? We're looking for Health Care Support Workers to join our dedicated medical and surgical teams across our hospitals. Whether you're just beginning your journey in healthcare or bringing valuable experience with you, this is a fantastic opportunity to make a real difference in patients' lives. If you're driven by empathy, dignity, and a commitment to excellent patient care, we'd love to hear from you. You will be required to work 12.5 hour shifts, covering days, nights and weekends (further details below). To find out more about the role of a Healthcare Support Worker, please watch the YouTube video below: https://youtu.be/1VmQLPrTNQU Please visit the following website for information about the role of a Healthcare Support Worker: https://www.healthcareers.nhs.uk/explore-roles/healthcare-support-worker/roles-healthcare-support-worker/healthcare-assistant Main duties of the job As a Healthcare Support Worker, you will play a vital role within the nursing team, delivering high-quality care and support to patients and their families. This role requires someone who consistently puts patients at the heart of everything they do, ensuring compassionate, person-centred care every day. You will provide hands-on personal care while actively encouraging and supporting patients to maintain their independence wherever possible. About us With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contactwestherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. Details Date posted 23 June 2025 Pay scheme Agenda for change Band Band 2 Salary £25,427 to £26,958 a year inc HCA Contract Permanent Working pattern Full-time, Flexible working Reference number 360-HCSW-JUNE25 Job locations Watford General Hospital Watford WD18 0HB Job description Job responsibilities Please refer to the attached job description and person specification for a full list of duties and details about the role. Ready for the challenge? We encourage you to submit your application as soon as possiblebe sure to tell us why you're interested in becoming a Healthcare Support Worker. Once youve gained experience in the role, there are excellent development opportunities available within the Trust. These include fully supported and funded pathways such as the Healthcare Support Worker Apprenticeship and the Nursing Associate Programme. If youre interested in progressing your career with us, please dont hesitate to ask for more information. ****** IMPORTANT INFORMATION - PLEASE READ ****** Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role. Ward based Healthcare Support Workers: We are recruiting for full time positions covering a 24 hour, 7 day a week shift pattern (rotational shifts, with enhanced pay for weekends and nights). Posts involve working 3 long days/nights per week with 1 week in 4 working a 4 day/night week. Shifts are 12.5 hours long (this includes an hour allocated for breaks). Shifts start at 7:15am - 7:45pm or 7:15pm - 7:45am. Shifts will cover 7 days per week, days, nights and Bank Holidays. We cannot accommodate set shift patterns, day or night only shifts. If you are unable to commit to the working pattern, as detailed above, we would suggest that you apply to join NHS Professionals. We offer an excellent pension scheme, annual leave allowance and family friendly policies, NHS Staff Discounts and salary sacrifice schemes. You will be required to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme. Job description Job responsibilities Please refer to the attached job description and person specification for a full list of duties and details about the role. Ready for the challenge? We encourage you to submit your application as soon as possiblebe sure to tell us why you're interested in becoming a Healthcare Support Worker. Once youve gained experience in the role, there are excellent development opportunities available within the Trust. These include fully supported and funded pathways such as the Healthcare Support Worker Apprenticeship and the Nursing Associate Programme. If youre interested in progressing your career with us, please dont hesitate to ask for more information. ****** IMPORTANT INFORMATION - PLEASE READ ****** Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role. Ward based Healthcare Support Workers: We are recruiting for full time positions covering a 24 hour, 7 day a week shift pattern (rotational shifts, with enhanced pay for weekends and nights). Posts involve working 3 long days/nights per week with 1 week in 4 working a 4 day/night week. Shifts are 12.5 hours long (this includes an hour allocated for breaks). Shifts start at 7:15am - 7:45pm or 7:15pm - 7:45am. Shifts will cover 7 days per week, days, nights and Bank Holidays. We cannot accommodate set shift patterns, day or night only shifts. If you are unable to commit to the working pattern, as detailed above, we would suggest that you apply to join NHS Professionals. We offer an excellent pension scheme, annual leave allowance and family friendly policies, NHS Staff Discounts and salary sacrifice schemes. You will be required to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme. Person Specification Education and qualifications: Essential Good general education. Good standard of written and spoken English. Willingness to undertake The Care Certificate, Skills for Care & Skills for Health. Desirable Completion of the Care Certificate. NVQ Level 2 qualification in Health and Social Care or equivalent. English GCSE A*- C, 4-9 or Functional skills level 2. Maths GCSE A*-C, 4-9 or Functional skills level 2. Knowledge: Essential Understands the role of a Healthcare Assistant. Desirable Previous training in First Aid. IT skills. Experience: Essential Broad general experience. Team working. Desirable Previous experience in a health setting. Person Specification Education and qualifications: Essential Good general education. Good standard of written and spoken English. Willingness to undertake The Care Certificate, Skills for Care & Skills for Health. Desirable Completion of the Care Certificate. NVQ Level 2 qualification in Health and Social Care or equivalent. English GCSE A*- C, 4-9 or Functional skills level 2. Maths GCSE A*-C, 4-9 or Functional skills level 2. Knowledge: Essential Understands the role of a Healthcare Assistant. Desirable Previous training in First Aid. IT skills. Experience: Essential Broad general experience. Team working. Desirable Previous experience in a health setting. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust Address Watford General Hospital Watford WD18 0HB Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab) Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust Address Watford General Hospital Watford WD18 0HB Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab). Location : Watford General Hospital, WD18 0HB Watford, United Kingdom

Job summary As part of the NHS 10-year health plan, the Department of Health and Social Care (DHSC) has announced plans to establish 20 Commercial Research Delivery Centres (CRDCs), giving patients access to pioneering clinical trials and treatments in record time. The Liverpool CRDC, funded by a government private investment initiative, will support the rapid set-up of commercial studies, meaning patients can begin accessing treatments and undergoing trials as early as possible. Alongside UHLG, the centre will bring together Cheshire and Mersey organisations including primary and social care; voluntary organisations and 10 secondary care organisations from the region, including: o Liverpool Women's Hospital (part of UHLG)o Liverpool Heart and Chest Hospitalo Clatterbridge Cancer Centreo The Walton Centre Foundation Trusto Mersey Care NHS Foundation Trusto Alder Hey Children`s Hospitalo Wirral University Teaching Hospital NHS Foundation Trusto The Countess of Chester Hospitalo Mersey and West Lancashire NHS Foundation Trusto Warrington and Halton Teaching Hospitals NHS Foundation Trust With the introduction of the CRDCs, the government's aim is to shift from treatment to prevention and this investment will support research into preventative vaccines and medicines, ultimately helping people live healthier lives for longer. Main duties of the job The Senior Research Nurse will lead their research team and inspire and motive their team to deliver high quality research and care though leadership and team building. The role will involve working towards targets, managing the team and working under pressure whilst still delivering leadership and mentorship for their team on an extensive portfolio of studies. The candidate must have the relevant experience and extensive research experience and can demonstrate excellent organisation and interpersonal skills. About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit their careers page. Details Date posted 23 June 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum Contract Permanent Working pattern Full-time Reference number 287-CEF-158-25 Job locations Royal Mount Vernon Street Liverpool L7 8YE Job description Job responsibilities The successful applicant must be enthusiastic with the ability to work independently and flexibily, to prioritise their own workload and to communicate effectively with all members of the research and multidisciplinary team with the ability to meet tight deadlines to work to recruit patients in line with targets.. The research nurse must have the ability to work independently, to prioritise their own workload and to communicate effectively with all members of the research team with the ability to meet tight deadlines. All clinical research activity must be compliant and conducted in accordance with European Union (EU) Directive, ICH/GCP International Conference on Harmonisation and Good Clinical Practice (GCP). For further information about this post and the research studies you would be working on please contact Melanie Harrison, Research Matron for Medicinemelanie.harrison@liverpoolft.nhs.uk and/or Helen Frankland, Research Matron for Surgery helen.frankland@liverpoolft.nhs.uk Job description Job responsibilities The successful applicant must be enthusiastic with the ability to work independently and flexibily, to prioritise their own workload and to communicate effectively with all members of the research and multidisciplinary team with the ability to meet tight deadlines to work to recruit patients in line with targets.. The research nurse must have the ability to work independently, to prioritise their own workload and to communicate effectively with all members of the research team with the ability to meet tight deadlines. All clinical research activity must be compliant and conducted in accordance with European Union (EU) Directive, ICH/GCP International Conference on Harmonisation and Good Clinical Practice (GCP). For further information about this post and the research studies you would be working on please contact Melanie Harrison, Research Matron for Medicinemelanie.harrison@liverpoolft.nhs.uk and/or Helen Frankland, Research Matron for Surgery helen.frankland@liverpoolft.nhs.uk Person Specification Qualifications Essential RGN University Degree in Health Care related field or equivalent Attendance of recent short courses and/or study days on research Post Graduate Qualification in Nursing or Research Desirable Clinical Examination Course Certificate in Clinical Research Experience Essential Significant additional experience in relevant area Previous experience within the research speciality Experience of co-ordinating clinical research studies Clinical experience / qualification in venepuncture, IV cannulation and interpretation of investigations Experience of liaison with staff at all levels in the Health Service, Universities and Industry Desirable Experience of leading the development of research projects (protocols and study documentation) and negotiating research funding Experience of patient education and counselling, e.g. providing lifestyle advice Supervision of staff/teams & Appraisal & interviewing skills Knowledge Essential Attendance of recent short courses and/or study days on research Knowledge of the principles and practice of clinical research and/or clinical trials Understanding of the role & responsibilities of a Clinical Research Nurse Knowledge of ethical and quality standards applicable to clinical trials, including EU Directive on ICH GCP requirements Understanding of the relevance of research to health care delivery and the ability to demonstrate knowledge of the specific research subjec Desirable Knowledge of the Health Service, R&D, the pharmaceutical industry partnership and relevant information sciences Person Specification Qualifications Essential RGN University Degree in Health Care related field or equivalent Attendance of recent short courses and/or study days on research Post Graduate Qualification in Nursing or Research Desirable Clinical Examination Course Certificate in Clinical Research Experience Essential Significant additional experience in relevant area Previous experience within the research speciality Experience of co-ordinating clinical research studies Clinical experience / qualification in venepuncture, IV cannulation and interpretation of investigations Experience of liaison with staff at all levels in the Health Service, Universities and Industry Desirable Experience of leading the development of research projects (protocols and study documentation) and negotiating research funding Experience of patient education and counselling, e.g. providing lifestyle advice Supervision of staff/teams & Appraisal & interviewing skills Knowledge Essential Attendance of recent short courses and/or study days on research Knowledge of the principles and practice of clinical research and/or clinical trials Understanding of the role & responsibilities of a Clinical Research Nurse Knowledge of ethical and quality standards applicable to clinical trials, including EU Directive on ICH GCP requirements Understanding of the relevance of research to health care delivery and the ability to demonstrate knowledge of the specific research subjec Desirable Knowledge of the Health Service, R&D, the pharmaceutical industry partnership and relevant information sciences Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab) Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Mount Vernon Street Liverpool L7 8YE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab). Location : Royal, Mount Vernon Street, L7 8YE Liverpool, United Kingdom

Are you an experienced Mental Health Nurse wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Then join the team at Chadwick Lodge in Milton Keynes and come and experience what delivering great healthcare should feel like. As an experienced Mental Health Nurse from the NHS or private sector in the UK, you can join a multidisciplinary team that works well together to change lives for the better as you develop specialist skills and make a real difference for some of the most vulnerable people in society. Your career at Elysium will be rewarding and fulfilled, where you can take pride in knowing that you've made a difference. While you're caring for service users, improving their lives and looking out for your colleagues, we'll be looking after you. With Wellbeing support and activities to support your mental health, a range of benefits that can save you money and make a difference, and development to nurture your career. What you will be doing As a qualified Mental Health Nurse (RMN), you will ensure service users with range of Mental health conditions in this medium and low secure service receive high-quality care, while also supporting your colleagues and promoting positive teamwork. The wards are busy, with plenty to keep you engaged and motivated, and a good amount of routine and variety. Your day-to-day will include: Providing high-quality, effective and compassionate nursing care to service users Being responsible for the assessment, planning, implementation and evaluation of care Providing mentorship and support to team members Observing, recording and reporting all service user changes, and maintaining accurate records of care provided Skills and knowledge you will have: A relevant nursing qualification At least 3 years post qualification experience NMC registration Strong team-working skills A high level of self-motivation and a flexible approach A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Where you will be working: Location : Chadwick Drive (off Saxon Street), Eaglestone, Milton Keynes, Buckinghamshire, MK6 5LS You will be working at Chadwick Lodge and Eaglestone View, a medium and low secure services providing specialist treatment programmes for service users who have been detained under the Mental Health Act (1983) and have a history of offending behaviour. The service offer a broad spectrum of evidence-based therapeutic interventions, involving service users at every stage. The hospital’s consultant-led multidisciplinary team has a wealth of clinical and research experience in forensic psychiatry. All programmes are designed to reduce the risk of re-offending and to maximise the potential and enhance the quality of life of each service users. Chadwick Lodge secure services care for service users with complex and enduring mental illness who need to achieve stability in order to benefit from multidisciplinary interventions, helping them move on to community settings whenever possible What you will get*: Annual salary of £34,358 - £39,188 (Depending on experience) The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts, special offers and much more. *Applicants who require sponsorship for this role and are applying from outside the UK will be eligible for an alternative International Relocation Package, further details of which can be provided on application. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.. Location : Milton Keynes, MK6 5LS

Job summary An exciting opportunity has risen for motivated, flexible and forward thinking Senior Occupational therapist to join Band 6 rotation at North Middlesex University Hospital on a six months fixed term contract . If you are looking for dynamic fast pace working environment within supportive and integrated therapy services this is the right role for you. Are you returning back to practice? or overseas graduate? We welcome your application The post holder will be required to rotate on a 9 months basis in the following areas: Enhanced Recovery: In-patient caseload covering surgical, orthopaedics elective and trauma, patients and to provide a service to the Orthopaedics Bone School. Medical Specialties: In-patient caseload covering medical wards. Admission Avoidance Team: Working as part of the team focusing on admission avoidance, rapid assessments, and signposting of patients in Accident and Emergency, Frailty Unit and the Acute Medical Unit. Acute Medicine for Older People: In-patient caseload covering the Medicine for Older People wards. Acute Stroke Unit: Working as a member of the Therapy Team covering 20 bedded unit. Main duties of the job The post holder will provide specialist occupational therapy assessment and intervention for allocated patient caseload in relevant clinical setting. The post holder will provide support and clinical supervision to junior staff e.g. rotational band 5 occupational therapists, occupational therapy assistants and OT students on clinical placements. The post holder will be an active member of the multidisciplinary team and participate in service developments, audits, and service reviews, as well as work collaboratively with other health and social care professionals in facilitating timely and safe discharges/preventing hospital admissions. The post holder will deputise for Team Leader, in their absence. About us NMUH North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London's busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond. Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients' wellbeing. We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families. For more information, please access the following link: https://www.northmid.nhs.uk/ Details Date posted 20 June 2025 Pay scheme Agenda for change Band Band 6 Salary £42,939 to £50,697 a year per annum inclusive of outer HCAS Contract Fixed term Duration 6 months Working pattern Full-time Reference number 391-NMUH-7247665 Job locations North Middlesex University Hospital Sterling Way London N18 1QX Job description Job responsibilities The post holder will provide specialist occupational therapy assessment and intervention for allocated patient caseload in relevant clinical setting. The post holder will provide support and clinical supervision to junior staff e.g. rotational band 5 occupational therapists, occupational therapy assistants and OT students on clinical placements. The post holder will be an active member of the multidisciplinary team and participate in service developments, audits, and service reviews, as well as work collaboratively with other health and social care professionals in facilitating timely and safe discharges/preventing hospital admissions. The post holder will take an active part in continuous professional development and performance development reviews. The post holder will participate in seven day working rota. The post holder will deputise for Team Leader, in their absence. Job description Job responsibilities The post holder will provide specialist occupational therapy assessment and intervention for allocated patient caseload in relevant clinical setting. The post holder will provide support and clinical supervision to junior staff e.g. rotational band 5 occupational therapists, occupational therapy assistants and OT students on clinical placements. The post holder will be an active member of the multidisciplinary team and participate in service developments, audits, and service reviews, as well as work collaboratively with other health and social care professionals in facilitating timely and safe discharges/preventing hospital admissions. The post holder will take an active part in continuous professional development and performance development reviews. The post holder will participate in seven day working rota. The post holder will deputise for Team Leader, in their absence. Person Specification Education and qualifications Essential Diploma/Degree/Masters in Occupational Therapy HCPC registration. Desirable Member of RCOT Skills and abilities Essential oEvidence of understanding the needs of service-users and their carers, and to explain the role of the OT to them. oKnowledge and understanding of relevant health and social care legislation. oUnderstanding and up to date knowledge of specialist adaptive equipment. oUnderstand the importance of clinical governance. oDemonstrate an understanding of responsibilities under the Health and Safety at Work Act, and of assessing risk within clinical work. Experience Essential Sufficient post- graduate OT practice, minimum of six months in a relevant clinical setting. Experience in using standardized and structured assessments, and in implementing specialised OT treatment approaches. Experience of assessing for specialist adaptive equipment and minor adaptations, and of evaluating effectiveness and safety. Experience of goal setting and evaluating the outcomes of OT treatment. Experience of working as a member of a multi- disciplinary team, and to identify ways to facilitate effective team working. Involvement in clinical audit and service improvement. Experience of contributing to planning care in conjunction with service-users and other disciplines. Good communication skills, with the ability to communicate complex information clearly (verbal and written) and to overcome barriers to communication. Ability to manage own time and a clinical caseload, and to describe ways of prioritising work. Understanding of issues involved in working in a diverse community, and of practical ways to ensure OT practice is culturally appropriate and accessible. Competent computer, word processing and e-mail skills. Understanding of the role of and process of clinical supervision. Ability to identify professional training needs, and evidence of updating clinical skills. Values Essential Demonstrable ability to meet Trust values Person Specification Education and qualifications Essential Diploma/Degree/Masters in Occupational Therapy HCPC registration. Desirable Member of RCOT Skills and abilities Essential oEvidence of understanding the needs of service-users and their carers, and to explain the role of the OT to them. oKnowledge and understanding of relevant health and social care legislation. oUnderstanding and up to date knowledge of specialist adaptive equipment. oUnderstand the importance of clinical governance. oDemonstrate an understanding of responsibilities under the Health and Safety at Work Act, and of assessing risk within clinical work. Experience Essential Sufficient post- graduate OT practice, minimum of six months in a relevant clinical setting. Experience in using standardized and structured assessments, and in implementing specialised OT treatment approaches. Experience of assessing for specialist adaptive equipment and minor adaptations, and of evaluating effectiveness and safety. Experience of goal setting and evaluating the outcomes of OT treatment. Experience of working as a member of a multi- disciplinary team, and to identify ways to facilitate effective team working. Involvement in clinical audit and service improvement. Experience of contributing to planning care in conjunction with service-users and other disciplines. Good communication skills, with the ability to communicate complex information clearly (verbal and written) and to overcome barriers to communication. Ability to manage own time and a clinical caseload, and to describe ways of prioritising work. Understanding of issues involved in working in a diverse community, and of practical ways to ensure OT practice is culturally appropriate and accessible. Competent computer, word processing and e-mail skills. Understanding of the role of and process of clinical supervision. Ability to identify professional training needs, and evidence of updating clinical skills. Values Essential Demonstrable ability to meet Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Royal Free London NHS Foundation Trust Address North Middlesex University Hospital Sterling Way London N18 1QX Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab) Employer details Employer name Royal Free London NHS Foundation Trust Address North Middlesex University Hospital Sterling Way London N18 1QX Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab). Location : North Middlesex University Hospital, Sterling Way, N18 1QX London, United Kingdom

Job summary This is a role for a Deputy Manager & Clinical Lead (RN) at Barchester Healthcare, a leading provider of care homes in the UK. The successful candidate will support the delivery of high-quality care to residents, lead a multidisciplinary team, and ensure compliance with regulatory standards. The role offers a competitive salary, a £2,000 golden hello, and a range of benefits including free learning and development, profit-sharing, and discounts. Main duties of the job As Care Home Deputy Manager & Clinical Lead, you'll support the delivery of the quality care that Barchester is known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice, and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. About us Barchester Healthcare is a leading provider of care homes in the UK, offering a range of services including nursing, residential, and dementia care. The company is committed to delivering high-quality care and providing a supportive and rewarding work environment for its employees. Details Date posted 20 June 2025 Pay scheme Other Salary £50,000 a year Contract Permanent Working pattern Full-time, Part-time Reference number 1327096613 Job locations Barchester Healthcare Epsom KT17 4QB Job description Job responsibilities ABOUT THE ROLE- A £2000 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role. As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: A £2000 Golden Hello* Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. Job description Job responsibilities ABOUT THE ROLE- A £2000 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role. As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: A £2000 Golden Hello* Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. Person Specification Qualifications Essential To join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. You'll also need some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Person Specification Qualifications Essential To join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. You'll also need some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Barchester Healthcare Address Barchester Healthcare Epsom KT17 4QB Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Epsom KT17 4QB Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, KT17 4QB Epsom, United Kingdom

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Chef at Toby Carvery - Telford, you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you? Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS A CHEF YOU’LL… Prepare everything that is needed before service. Cook food to be proud of and know the menu inside out. Maintain the highest standards of cleanliness and safety. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Telford, , TF1 3QA

Job summary As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve. The role offers plenty of variety as you'll undertake a range of tasks to make sure our building and grounds are at their best all day, every day. Main duties of the job The role of Maintenance Assistant involves a range of tasks to ensure the care home's building and grounds are well-maintained. This includes property maintenance, keeping the home in good condition, and making sure it gives the right first impression. You'll need experience in property maintenance, a patient and caring nature, and a genuine interest in the residents. About us Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality care and support to residents. They are committed to creating safe, comfortable, and attractive environments that enable residents to thrive. Details Date posted 20 June 2025 Pay scheme Other Salary £13.69 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1327096989 Job locations Barchester Healthcare Forest Gate E7 9HY Job description Job responsibilities ABOUT THE ROLE As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. The role of Maintenance Assistant offers plenty of variety as you'll undertake a range of tasks to make sure our building and grounds are at their best all day, every day. ABOUT YOU You'll need some experience of property maintenance to join us as a Maintenance Assistant. We'll also want to see a patient, caring nature and a genuine interest in our residents. As well as that, you should be reliable and ready to turn your hand to a range of tasks all focused on keeping the home maintained to the highest standards. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. The role of Maintenance Assistant offers plenty of variety as you'll undertake a range of tasks to make sure our building and grounds are at their best all day, every day. ABOUT YOU You'll need some experience of property maintenance to join us as a Maintenance Assistant. We'll also want to see a patient, caring nature and a genuine interest in our residents. As well as that, you should be reliable and ready to turn your hand to a range of tasks all focused on keeping the home maintained to the highest standards. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential You'll need some experience of property maintenance to join us as a Maintenance Assistant. We'll also want to see a patient, caring nature and a genuine interest in our residents. Person Specification Qualifications Essential You'll need some experience of property maintenance to join us as a Maintenance Assistant. We'll also want to see a patient, caring nature and a genuine interest in our residents. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Forest Gate E7 9HY Employer's website https://www.barchester.com/ (Opens in a new tab) Employer details Employer name Barchester Healthcare Address Barchester Healthcare Forest Gate E7 9HY Employer's website https://www.barchester.com/ (Opens in a new tab). Location : Barchester Healthcare, E7 9HY Forest Gate, United Kingdom

Customer Engagement Manager – OTE £35,000 - £50,000 per Annum We are Mantra Learning, the UK’s leading Logistics learning and development organisation. We are an Ofsted grade 2 independent training provider who have specialised in providing training within the sector for over 56 years. The Manchester site is well established as the largest specialist logistics training facility in the UK. Through our two key brands, The Job Gym and The National Logistics Academy we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry. We work with some of the biggest brands in the country, including Aldi, Wincanton and AO, delivering approximately 400 Apprenticeships, over 2500 Large Goods Vehicle licences and 1,100 Forklift Truck licences each year. The organisation is dedicated to deliver interventions that develop the ‘Skills, Knowledge and Behaviours to enable learners to thrive in life and work’. The Role The Customer Engagement Manager will play a pivotal role in welcoming, advising and guiding individuals into learning pathways that create lasting, positive impacts. This role is responsible for ensuring every enquiry is met with curiosity and a strong commitment to helping learners and employers succeed. This role leads the management of all inbound and outbound enquiries, ensuring a seamless customer journey from initial enquiry through to enrolment, while also leading a targeted outbound approach to activities that complement wider marketing strategies. This is a full-time role (37.5 hours per week) based in Middleton. Your duties will include but will not be limited to: • Manage all inbound enquiries with a customer-first approach, ensuring individuals receive accurate, timely, and meaningful communications. • Champion a professional and inspiring experience for prospective customers (learners and employers), from initial enquiry through to enrolment. • Manage outbound telesales, and social media activities aligned with marketing campaigns, to procure potential customers and supporting engagement across new and existing opportunities. • Manage enquiry-to-enrolment conversion rates and implement strategies to maximise team performance. • Identify and act upon opportunities to cross-sell and up-sell the Mantra Group’s full range of training solutions and services during both inbound and outbound interactions. • Develop effective scripts and consultative approaches to enhance revenue opportunities and customer engagement. • Ensure all prospects receive outstanding Information, Advice, and Guidance (IAG) to support informed decision-making. • Manage IAG attendance across all Mantra products and services, engaging closely with the Job Gym IAG team. • Lead initiatives to improve IAG-to-enrolment conversion rates, with a focus on quality, compliance, and learner needs. • Manage and enhance the CRM system (currently eBookit), ensuring that all customer and lead information is accurate, up-to-date, and fully utilised for reporting, workflow automation, and service improvements. • Collaborate with marketing and operations teams to ensure CRM insights inform campaign effectiveness and improvements to the customer journey. • Lead, motivate, and develop the Customer Engagement Team, setting clear KPIs and objectives aligned with organisational goals. • Provide regular coaching, feedback, and performance reviews to drive high standards and continuous improvement. • Manage workload distribution and resource planning to ensure consistent coverage and responsiveness across inbound and outbound activities. • Ensure healthy competition exists to drive team and business performance. • Manage and maintain the call management software (currently Clobba) used for monitoring and tracking communications via Microsoft Teams calling. • Act as the key liaison between the Customer Engagement Team and IT support to ensure systems fully support operational efficiency and service quality. • Produce and analyse reports on enquiry volumes, outbound engagement activities, conversion rates, team performance, and customer experience outcomes. • Utilise data insights to recommend and implement continuous process improvements. Education & Knowledge • Proven track record in inbound sales, customer experience, or learner engagement management, ideally within a training, education, or funded provision environment. • Strong understanding of Information, Advice, and Guidance (IAG) principles and best practices. • Experience managing CRM systems and learner or customer management platforms (e.g., Hubspot, Salesforce, Dante). • Experience supporting or leading targeted outbound telesales activities as part of broader marketing strategies. Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation. This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff. The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants. If this is the role you’re looking for please apply today!. Location : Middleton, Manchester

About Us Would you like a job that makes a real difference to peoples lives?Are you motivated to work in creative ways to improve the quality of life for children and young people and their families? We are a small team of Occupational Therapists andSupportOfficers who aredeterminedto make a big difference in the lives of the children, young people and families that we work with. We are looking for qualified Occupational Therapists (OTs) with some experience in housing adaptations and equipment to use their skills and knowledge to provide high quality housing OT solutions.This experience may have been gained in a professional capacity, as a Student or as a Qualified OT or outside of practice. Although desirable, experience of working in Childrens Services is not essential. The Children’s Housing OT service works in partnership with young people and parents, Health, Education and Social Service professionals to provide a holistic service across the whole of Oxfordshire. Our service is built on partnership working, ensuring that local councils and Housing Associations are included in solution planning and we have evolved close working relationships to enable this.We constantly face new challenges and, working with external agencies, we aim to continue to develop innovative solutions to help meet families’ evolving needs. As a service we have: Worked with councils to purchase properties to help meet families’ specific needs and designed bespoke adaptations as part of this provision Established additional funding methods to enable higher value project completions Encouraged and enabled families to manage their own Disabled Facilities Grant (DFG) projects to promote more timely interventions Contributed to local initiatives reviewing the delivery of and the value offered by DFG’s. About the Role This post involves working with children and their families at home and assessing for appropriate housing adaptations and equipment. Training and skill development opportunities will be provided on an ongoing basis and the post holder will be supported by the wider team as well as the Manager of the Childrens Housing OT Service. You will have the opportunity to work with children and young people who have a wide range of complex developmental and physical needs including conditions such as Autism, Cerebral Palsy and Muscular Dystrophy. You will drive to see the children at home and you will work with partners in Health, Social Services and the District/City Councils in providing solutions to help meet assessed needs. This post sits within the wider Childrens Social Care team and will be involved in contributing to service development and implementing evidence-based practice. Key responsibilities include: Assessing children’s needs in their home environments and developing solutions, in partnership with them and their families Writing up formal assessments, re-housing reports and specifications following assessments Designing adaptations that meet identified needs and working with local partner agencies to enable successful outcomes Managing a busy caseload, ensuring that recommendations and referrals are followed up in a timely manner Being an advocate for the children and families that we work with and ensuring that their voice remains central to the work that we do About you This job is for an OT who isenthusiastic, motivated anddeterminedthat their role will make a difference for the children and families that we work with.Together, we’re shaping children’s social care for the future. Every day, our colleagues are helping to transform the lives of the residents of Oxfordshire. We want you to be passionate about being a part of this. We would like to hear from you if you are: A qualified Occupational Therapist with housing adaptations experience (either as a Student, OT or in a personal capacity) and are registered with HCPC Kindand caring, with anempathyfor the people that we work withand a respect for individuals’ diversities, qualities and abilities Able to demonstrate professional and personal integrity through everyday interactions Willing to embrace learning and development opportunities in all that you do Drivento think differently and innovate to ensure successful service, professional and personal outcomes Rewards and Benefits Competitive salary from £37,035 - £43,693. Relocation allowance of up to £8,000. Annual leave starting at 30 days per year (plus bank holidays). A comprehensive Local Government Pension Scheme (LGPS). Flexible working. Employee Assistance Programme including access to health and wellbeingsupport24x7. Range of family-friendly policies. Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health & leisure activities. Excellent learning and development opportunities. Curious to learn more? Contact our friendly team for a confidential and informative chat! Team Manager Michael Roche (michael.roche@oxfordshire.gov.uk) Ourcommitmentto: Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all. Ourcommitmentto: Guaranteed Interview Schemes As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Ourcommitmentto: Safeguarding Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Ourcommitmentto: Flexible Working We are open to discussions about flexible working, which can include flexi-time, full time and part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk. Location : Witney, OX28 4AZ