Children and Families Department Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, Leicestershire. LE3 8RA Worker Category: Hybrid Worker Salary: £25,998 - £27,273 per annum (pro-rata for part-time) Working Hours: 37 hours per week Contract Type: Permanent Closing Date: 1st July 2025 Interview Date(s): 10th July 2025 About the Role An opportunity has arisen for a well-organised and resilient individual to join the busy and dynamic Children and Family Services Business Support Team as a Senior Business Support Assistant. To provide efficient and effective business support processes associated with statutory requirements, including assessments and monitoring and to work with and liaise confidently with a range of internal and external agencies to ensure children receive our services and gather/monitor appropriate information. The post will require you to undertake a range of financial routines, including P-card arrangements and monitoring budgets associated with service requirements, as well as being the first point of contact for enquiries from schools, partners, voluntary and community organisations, agencies and members of the public. This would include generic inbox management on a daily basis. This role also gives an opportunity to line manage staff, including supervision, and Annual Performance Review meetings The role is part of the wider Business Support Service, and as such, an important part of this role is to provide backup to colleagues across service areas and to assist in handling urgent work on a day-to-day basis. What we offer: • Guaranteed contracted hours • Opportunities to progress within a large public sector organisation • Excellent Local Government Pension Scheme • Generous annual leave entitlement • Access to staff wellbeing and counselling service • Access to an employee discount scheme, providing a whole host of retail discounts, including your supermarket weekly shop and gym membership! • Work for an organisation which 95% of our staff say is a good employer For information on our approach to the recruitment of ex-offenders, please see our policy statement. About You To apply for this post, you must: Recognised Academic Qualifications, e.g., GCSE, A Levels, Vocational Quals, Professional/Further Education Quals in relevant area. NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience. Good computer skills, including MS Word, Excel and Access. Experience of undertaking routine financial procedures and processes, and the ability to use spreadsheets and perform basic data analysis Good organisational skills, and the ability to prioritise own workload and work under minimal supervision, with a flexible approach. Excellent customer care skills and a full understanding of the need to maintain confidentiality To be able to produce accurate work to deadlines, including notes of meetings To have the ability to establish and maintain working relationships and communicate effectively with staff at all levels, and to work effectively as part of a team To have the ability to prioritise one's own workload and work under minimal supervision, with a flexible approach. You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to provide evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. Interested in Flexible Working? We are keen to support employees in balancing their working lives with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances while still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style that determines where it can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories on the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Debbie Clarke - Business Manager - Operations Telephone: 01163055985 Email: Debbie.Clarke@leics.gov.uk How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on the apply button. You will need to upload a supporting statement explaining how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when applying for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. By applying for this post, you agree to our Terms and Conditions.. Location : Leicester, LE3 8RA