Working Hours: 35 Hours Per Week Contract Type: Full-time, Temporary (until 31st March 2026) Closing Date: 07 May 2025 Closing time: 11.59pm Interview Method Interview Date: Face to Face This role is subject to - 2 References - where possible we require 3 years' employment history. Work and Skills Officer G7 - Strangeways & Cambridge SRF Enterprise officer Introduction to Strangeways & Cambridge SRF The Strangeways & Cambridge Strategic Regeneration Framework (SRF) is a collaborative initiative by Salford City Council and Manchester City Council aimed at transforming the combined area. This visionary project, spanning 320 acres, aiming to fundamentally revitalise the area by enhancing the built environment and mitigating flood risks. With plans to build up to 7,000 new homes and create a major new urban park, the SRF will deliver new vibrant commercial spaces and new green public realm. It is estimated that over 500 businesses, to some degree, will be affected as a result of the proposed changes. The extent to which businesses will be affected will vary, based on a number of factors including location, size and sector. Based with the Work and Skills Team, we are looking for a professional and committed officer who will act as a single point of contact to deal with all business enquiries relating to the draft Strangeways & Cambridge SRF. This person will be funded via the UK Shared Prosperity fund and will act as a single point of contact or the “front door and face” of the 2 Local Authorities to triage businesses and deal with immediate enquiries. As this is funded by UKSPF, there will be financial and monitoring requirements with specific targets relating to outputs and you will be responsible for providing regular updates using a variety of reporting methods to the project board, steering group and line manager. You will be required to assess the impact of the regeneration project on local businesses and regularly report business concerns, feedback, and the effectiveness of support measures, providing recommendations for adjustments as necessary. Excellent communication and interpersonal skills, with the ability to foster relationships effectively with diverse stakeholders and a proactive problem solver with a strong focus on prioritising business needs. Reporting to the Work and Skills Specialist, you will be expected to work in a complex and fast-moving environment and will be co-located with both Manchester and Salford development/ regeneration teams as well as being based in Strangeways and Cambridge Street areas utilising partnerships and locations in both areas. For an informal discussion, please contact Rhianne Sweeney to arrange a convenient time to discuss the role The role holder must have at least 1 year experience directly engaging with businesses and business owners at a senior management level and adopt an account management approach to ensure businesses are provided with the correct levels of customer service. The post holder will provide “boots on the ground” engagement and develop a deeper understanding of the business base, business sentiment and will build knowledge and intelligence that will help to inform the emerging SRF deliverables. Act as the single point of contact for business enquiries. Triage businesses towards the appropriate contact or support service. Manage and resolve queries where possible and coordinate with the Business Growth Hub and other partners to deliver support. Explore opportunities to create business networks. Serve as a single point of contact and the dedicated liaison for all business-related enquiries concerning the Strangeways and Cambridge areas and communicate consistent messages. Triage and direct businesses to the appropriate contacts, such as council departments or business support services such as GM Business Growth Hub etc., ensuring efficient resolution of queries. Distribute information in engaging and accessible formats such as newsletters and bulletins, to keep businesses informed about project developments. Address and resolve any conflicts or issues that arise during the consultation process, fostering a positive and collaborative environment. Capture and record information accurately and sensitively, regularly reviewing and updating any progress and recording issues and risks. Expert stakeholder engagement experience is required to establish and maintain strong relationships with local business owners, trade associations, and other relevant stakeholders. Facilitate and/or participate in meetings, workshops, and forums to circulate information and gather feedback from businesses. Some evening meetings may be required when engaging with businesses We’re the local council for one of the UK’s most vibrant and diverse cities. Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We ‘own it’ and we’re not afraid to try new things We’re proud and passionate about Manchester Benefits We Offer Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme Requirements We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below: Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long-term condition When You Join Us We’re a Disability Confident Employer, Offering A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly. For more information about the role or any adjustments, email jobs@manchester.gov.uk. What we will need from you if you’re successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks Required If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include: Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role. References: We’ll require references from your current and previous employer(s). Proof of Qualifications: Evidence of qualifications relevant to the role will be required. Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role. Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council. Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information. Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other Relevant Information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay . Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice. Location : Manchester, England, United Kingdom