Job summaryWe are looking for a dynamic individual to take on this role as the Assistant Access Manager for Imaging. This is an exciting opportunity to support the service with a number of service developments in the coming year.The administrative team are integral to the department and work closely with a wide range of specialist clinical staff.This role would suit an experienced administrative staff member who is looking to develop their skills in a supportive environment leading and managing a team of administration coordinators and receptionists to meet operational targets and deliver a high standard of care to patients.As a member of this team you will have an opportunity to be a part of an expanding service. You will also be involved in organising patient journeys through the diagnostic process for the various client groups.You will work closely with other members of the clinical team as well as coordinators from other services.For an informal discussion please contact Nesha Patel (Elective Access Manager) on 0203 9470221.Main duties of the jobManage personal workload to meet both corporate and personal deadlines.Prioritise workload in a way that enables the delivery of both important and urgent tasks.Manage staff and delegate appropriate tasks, ensuring competence of the staff to whom work is delegated.Organise daily staff briefings and Imaging utilisation meetings. Organise other meetings as appropriate. To keep up to date minutes of all meetings.To attend MDT and other utilisation meetings as required.Have key up to date knowledge of all targets and processes relating to the patient pathway process for suspected and diagnosed cancer patients and other urgent referrals*Please see the attached Job Description and Person specification for more information on the role requirements and duties.About usRoyal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients.RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility.For more information, please access the following link: https://www.rnoh.nhs.uk/Job descriptionJob responsibilitiesPlease see the attached Job Description and Person specification for more information on the role requirements and duties.Person SpecificationKnowledge and Experience Qualifications / TrainingEssentialExtensive specific administrative knowledge gained by education or relevant experience equivalent to Degree level.Excellent IT skillsExperienced knowledge of waiting list managementExperienced knowledge of PASExperience of using computerised data systemsExperience of using information systemsUnderstanding of patient pathwaysExperience of Staff SupervisionDesirableFull range of administrative experience within the NHS - minimum two years.Previous experience of working within the NHSKnowledge of national NHS access targetsUnderstanding of medical terminologyKnowledge of operational running of imaging servicesPlanning & Organisational SkillsEssentialAbility to make decisions, organise and priories a varied workload, to use own initiative and work unsupervisedAbility to plan work for self and team prioritising keyRobust and persistent in pursuit of organisational objectives and maintaining personal credibilityDesirableAbility to prepare clear and accurate informationResponsibility for Equality, Diversity and InclusionEssentialDemonstrable commitment to anti-discriminatory and inclusive behaviours and practicesSkills and AbilitiesEssentialAble to work in a teamAble to use own initiativeExcellent communicatorAble to work autonomouslyExcellent Customer Service skillsDesirableConfident in making difficult decisions and influencing othersDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameRoyal National Orthopaedic Hospital NHS TrustAddressRoyal National Orthopaedic HospitalStanmoreHA7 4LPEmployer's websitehttps://www.rnoh.nhs.uk/ (Opens in a new tab)