Job summaryAn opportunity has arisen to join our friendly and supportive admin team at Bedford Memory Assessment Service as a full-time administrator.Main duties of the jobThe role includes providing comprehensive administrative support for the clinical team in relation to making appointments, updating our electronic records database (RiO), handling telephone calls, typing/sending letters and supporting the wider team.This role is extremely busy and the ability to multi-task is key. The successful candidate will have excellent communication skills, both written and verbal.NHS experience is desirable, but not essential, as training will be available for the right person.About usOur mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.Job descriptionJob responsibilitiesTo provide an effective and efficient administrative and clerical service to the service/team. S/he will be expected to work flexibly within the administrative team and contribute to the smooth functioning of the systems underpinning the service to service users.The post holder will be required to work in a busy and demanding environment and should be able to work without direct supervision and to exercise initiative. The ability to multi-task is also essential.Person SpecificationEssentialEssentialGCSE or NVQ3 or equivalent to include English LanguageGood standard of Written and Spoken EnglishWorking in a TeamExperience of Working in an Office EnvironmentExcellent Communication SkillsAbility to act independently, and on own initiativeExperience of Data EntryExcellent IT Skills, to include all MS packagesKnowledge of GDPR/Data Protection/ConfidentialityAbility to Multi-taskAdvanced Keyboard SkillsDesirableKnowledge of MS TeamsKnowledge and Understanding of medical termsWorking in a Mental Health ServiceWorking in a Multidisciplinary Health TeamDealing sensitively with clients and their families including those suffering serious mental illnessKnowledge of Access/Patient Administration SystemsEssentialEssentialFull driver's license and ability to travel to sites within BedfordshireDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameEast London NHS Foundation TrustAddressBedford Memory Assessment Service, Twinwoods Health Resource CentreMilton Road, ClaphamBedfordMK41 6ATEmployer's websitehttps://www.elft.nhs.uk/ (Opens in a new tab)