Job summaryCatering Assistant Eaglestone RestaurantDepartment: Catering, Hotel ServicesBand 2 £22,383 Per annum pro rataHours: 30 per week (Monday to Friday with occasional weekend working), all MKUH roles will be considered for flexible workingBe a part of a Great team providing a professional service to staff, Visitors and Patients.Milton Keynes Hospital has a fresh cook staff restaurant offering breakfast, lunch, and evening meal along with snacks and a proud to serve Costa.We are pleased that many of our existing catering staff have worked in the department for a long time which makes it a great place to work in an everchanging environment. If you are welcoming have great customer service skills, you need to apply for this role.We are looking for staff that have worked in customer service roles hospitality or retail and can work in a busy fast paced environment. We want you to be part of a team that makes a real difference to our staff restaurant enhancing patients and staff experience whilst in hospital. Don't worry if you have not worked in a hospital before - Full training and induction will be given, special diets, food allergens, food hygiene and foodservice.Interview date: 5th July 2024Main duties of the jobPost holders will be responsible for assembling and delivering food and provisions across Milton Keynes University Hospital sites in accordance with specified standards.Post holders will be required to provide a wide range of Catering service-related tasks within Milton Keynes University Hospital sites.The post holder will aid in cooking tasks and food preparation as per daily work plan using different cooking and preparation methods, keeping to time schedules set out by the Supervisor.About usOur staff are the happiest NHS staff; MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023).You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:Free on-site parkingFree tea and coffeeGreat flexible workingopportunitiesDiscounted gym membershipLease car schemeGenerous annual leave and pension schemeOn site nursery (chargeable)Extensive staff health and well-being programmeMilton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.Job descriptionJob responsibilitiesSetting up food counters in accordance with meal service, cutlery, crockery and serving utensils.Assemble and Transporting function trolleys to the relevant wards and meeting rooms and setting them up according to the request of the organiser at agreed time schedules following booking forms in the supervisor office.Ensure food is above 75c testing of food and recording temperatures on the temperature record sheet prior to the food being served.Ensure the plates and bowls are heated in the plate warmers in the Restaurant counters before hot food service starts.Plating and serving meals at the various counters ensuring all customers receive a well-presented meal and good high standard customer service.Liaise with the Head chef, Restaurant supervisors and Catering Managers to ensure a positive meal experience.Assist the ward in obtaining extra meals should the need arise by contacting the plating room or Supervisor.Preparing salads and sandwiches as directed by Supervisor.To record the number of portions left at the end of lunch and supper service.Wash up duties and cleaning duties as directed by the area Supervisor.Assist in the training of new starters by demonstrating duties to new starters.Assisting with the preparation of salads and sandwiches if required.Assist with the topping up of all display counters including cleaning of confectionary stands.Please refer to the job description for further detailsMKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.Person SpecificationQualifications and knowledgeEssentialLevel one Food Safety Certificate Food Safety Level 2 or working towardsNVQ Food preparation or Customer service or working towardsNVQ level 2 food safety certificate or working towardsExperienceEssentialPrevious catering experienceExperience of working as part of a teamDesirableCustomer service experienceCash handling experienceSkillsEssentialAble to accommodate the demands of the postGood organizational skillsAbility to prioritise tasksFlexible approach to duties and tasksAbility to maintain accurate written recordsDesirableDietary/allergy knowledgeBasic knife skills and food preparation to deadlinesPersonal and people developmentEssentialTo maintain patient confidentiality at all timesCommunicationEssentialGood verbal communication skillsGood written communication skillsAbility to interact with colleagues, suppliers, patients and external contactsInform patients and visitors on Dietary and allergen informationSpecific requirementsEssentialAble to perform the duties of the post with reasonable aids and adaptationsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameMilton Keynes University Hospital NHS Foundation TrustAddressCatering - Restaurant (Dept)Milton KeynesMK6 5LDEmployer's websitehttps://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)