Job summaryWe are looking to recruit a Clinic Support and Results Clerk to support the HIV Community Team.The team are currently housed in South Liverpool Treatment Centre (Garston).Applicants are requested to view the attached tasks list for more information on the specific job role.This is a very exciting time for Axess sexual health service with a number of innovations to be implemented alongside these developmentswith the aim of providing world class services.Our ideal candidate will have experience of using Electronic Patient Record Systems, spreadsheets and databases, working with clinical staff at all levels and have excellent customer service skills.**From 4th April 2024 the minimum salary requirement for a skilled visa increased to £23,200. We strongly encourage applicants who require sponsorship to review the eligibility criteria at https://www.gov.uk/check-uk-visaMain duties of the jobTo undertake this role you will have experience of using Electronic Patient Record Systems, working with databases and data entry and will haveexcellent customer service skills.You be liaising with patients and health care professionals and will be able establish a good rapport and professional relationships with others.You will commonly deal with information of a personal and sensitive nature and you will be expected to adhere to the highest standards ofconfidentiality in the course of your work.About usLiverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdfFollow us on Social Media:Facebook - Liverpool University Hospitals CareersInstagram - @LUHFTcareersTwitter - @LUHFTcareersJob descriptionJob responsibilitiesSupporting HIV community nurses in arranging ongoing care for HIV patientsTaking enquiries by phone and email including referrals to the serviceWorking on various systems including updating patient details.General administrative tasks as required by the servicePerson SpecificationQualificationsEssentialGCSE English Language & Maths or equivalentRSA 2(or equivalent) Typing/WP abilityDesirableAbility to produce documents to a high standardExperienceEssentialDemonstrable previous document/system control experienceDesirableKnowledge of NHS and/or Project Management environment advantageousPRINCE 2KnowledgeEssentialThorough understanding of MS Office software packages, including Microsoft OutlookExcellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skillsDesirableAdvanced Word, Excel, Powerpoint, Database Management. Project Office software, e.g. MS Project Standard.SkillsEssentialAbility to work within a high pressure environment, and have the ability to multi-taskOtherEssentialExcellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisorsMust be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervisionMust have an excellent telephone mannerDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameLiverpool University Hospitals NHS Foundation TrustAddressAxess Sexual HealthSouth Liverpool Treatment CentreLiverpoolL19 2LWEmployer's websitehttps://www.liverpoolft.nhs.uk/ (Opens in a new tab)