Job Description
Job summaryAn exciting opportunity has arisen within the Emergency Department at the West Suffolk Hospital Foundation Trust. We are seeking to recruit Band 3 Clinical Support Workers into our team. We are looking for workers with a minimum of one years' experience in an acute care setting. Our main goal at the WSH Emergency Department is to provide quality patient centred care, whilst striving as a team and as a Trust, to achieve the national ED targets.Main duties of the jobThe role of the Health Care Assistant (HCA) in the department is to assist the registered nurses (or other healthcare practitioners) in providing high quality patient care. To maintain patients' privacy and dignity at all times and provide care in a compassionate and sensitive manner. To be an effective part of the multi-disciplinary team contributing to the departmental objectives. To continue to develop and maintain competencies in nursing tasks to maintain high quality safe care.The Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.Contributes to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners.About us#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our communityWe are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.Join us. What will you #BeKnown for?Job descriptionJob responsibilitiesPlease see attached job description for full details.We have recently undertaken a major expansion project which opened in early 2021. This together with a Rapid Assessment Area means we can ensure we meet all our patients needs and ensure optimised service delivery. It doesnt stop here! We have a dedicated and enthusiastic ED work force that includes Acute Clinical Practitioners (ACPs) and Emergency Nurse Practitioners (ENPs) who can see, treat and discharge their own patients, assisting the medical ED team in delivering excellent care.Following a CQC inspection in 2019, our Emergency Department received an overall rating of Good. We are passionate supporters of our nursing team at every grade, but recognise the unique skills and experience that our Band 3 staff bring to the team. As our ideal candidate you must have a strong desire to deliver high quality ED nursing care as part of a motivated team.Informal visits are welcomed.STAFF CAR PARKINGStaff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.Please note that Certificate of Sponsorship is not available for this role as it does not meet the minimum salary requirements for the health and care visa (which is a sub category of the skilled worker visa). Currently the salary requirement is £23200 per annum for the health and care or £38700 per annum for the skilled worker route.The starting salary for this position is £22,383 whilst training.If you are currently sponsored by an employer you must work for your employer full time. Any additional work is restricted to 20 hpw and the minimum contract for this post is 23 hpw due to training needs.If you have previous NHS service and you believe that your incremental point would be eligible for sponsorship please discuss this with the recruiting manager at interview.Person SpecificationEducation and qualificationsEssentialGood general education Including Maths and English at GCSE grade C/Level 4 or above (or equivalent)NVQ level 3 or working towards.Experience and knowledgeEssentialRecent relevant experience of working in the acute healthcare environmentExperience of working/communicating with the general publicAbility to communicate with a range of different people, including service users, carers and members of the multi-disciplinary teamUnderstanding of team workingSkills and abilitiesEssentialAble to work with a degree of autonomyAble to remain calm whilst working under pressureAble to support others and assist with their developmentCommunicates clearly in writing, verbally and using the telephoneUnderstands the importance of patient confidentialityAbility to provide patients with an environment that supports privacy and dignitySupports patient equality and diversityDemonstrates an awareness of keeping the clinical environment safe and cleanComputer literate with good keyboard skillsDesirableKnowledge of the Data Protection ActUnderstanding of risk management and Health & Safety issues, including manual handlingCompetent in cannulation /venepuncturePersonal qualitiesEssentialAbility to deal with changing and challenging situationsGood prioritisation and organisational skills.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameWest Suffolk NHS Foundation TrustAddressWest Suffolk NHS Foundation TrustHardwick LaneBury St EdmundsIP33 2QZEmployer's websitehttps://www.wsh.nhs.uk (Opens in a new tab)