Job Title: Complex Care Coordinator Location: Flexibility to work between central Wolverhampton Office and in the field (West Midlands based) Hours of work: Predominantly Monday to Friday with some flexibility for weekend shared on call Salary: £25000 to £27000 *** Full UK driving licence, own vehicle and flexibility to travel is ESSENTIAL*** Your new company: In partnership with an established provider of community care and support for clients with medium to complex care needs, I am seeking a competent, compassionate, and driven COMPLEX CARE COORDINATOR to join their team. You will join the team at an exciting time of expansion and growth and be a driving force behind the delivery of quality care packages. You will become an essential part of the day-to-day delivery of complex care within people`s own homes, ensuring they are able to live a comfortable, dignified, and independent lifestyle. As part of the team, you will be responsible for: " Implementing new care packages for the people you support, effectively allocate care/support staff, and match their expertise with the needs of the people they are supporting " Basing yourself in the field and office as required, whilst ensuring a consistent and high service of care is provided. From time to time, you will need to cover shifts in an emergency. " Maintaining contact with Service users in person and over the phone. " Ensuring person centred care is effectively delivered and that care and support plans are updated regularly to reflect this " Meeting with the clinicians and external providers regularly to review care packages and ensure care is being delivered in line with company and CQC standards " Prepare and send monthly reports to the Clinical Commissioning Group (CCG) What we need from you: " Proven experience in a similar role " Relevant care qualification (level 3 in health and social care or willing to work towards this) " Outstanding communication skills, as well as a good eye for detail, strong organisation abilities and competent IT usage " Full UK driving licence, access to your own vehicle and flexibility to visit clients and professionals throughout the West Midlands " Commitment to sharing on call requirements, including weekends on occasion Your fabulous skills, knowledge and experience will be rewarded with: " Generous annual salary ranging from £25000 to £27000 depending on experience " Paid mileage " Access to on going personal and professional development " Casual dress " Company events " Company pension " Employee discount " Free parking " On-site parking If you are seeking your next role with a forward-thinking provider who is committed to delivering high-quality, person-centred care and ensuring the people they support remain as independent as possible, please click apply NOW!