Job summaryWe are looking for an ICT Trainer to support the implementation of Trust Care Coordination Solution (CCS) at Imperial College Healthcare. NHS Trust as part of the NW London pilot through the national Improving Elective Care Coordination Programme. The Improving Elective Care Coordination for Patients (IECCP) Programme has been established during the pandemic with the commitment to: Improve equity of access, reduce unwarranted variation in clinical outcomes and productivity Ensure we provide timely care to our patients and reduce the elective backlog Keep elective pathways running for as long as possible in the context of managing COVID surge and elective recovery Operate in the most efficient way possible and to increase productivityMain duties of the jobThe ICT Trainer postholder will be responsible for: Delivering the IECCP training curriculum to individuals and groups of staff from basic to advanced level, across the Trust. Design and delivery of user training for Trust clinical applications, including CCS, Cerner, etc. Design, develop and maintain training materials for the Clinical Systems used in the Trust Promote the use of ICT throughout the Trust, working with staff to maximise their effectiveness and learning opportunities. Support IECCP Programme Team to implement training program for any of new IECCP modules and ICT systems. Evaluate trainee performance and take appropriate action in accordance with system policies and procedures based on results. Contribute to improving service quality. Contribute to the development of computer based training. Support the ICT Training Manager by producing detailed accurate reports on training related issues. Support the ICT helpdesk with application software in-depth specific knowledgeAbout usJoin Imperial College Healthcare and become part of a community of 12,000 staff working with a wide range of partners to offer better heath, for life. Formed in 2007, we are one of the largest NHS trusts in the country providing acute and specialist care to over a million patients each year in central and north London and beyond. With a global reputation for ground-breaking research and innovation as well as excellence in education, we offer huge expertise across a wide range of clinical specialities. Alongside our five hospitals Charing Cross, Hammersmith, Queen Charlottes & Chelsea, St Marys and the Western Eye we have a growing number of community and digital services, reflecting our commitment to developing more integrated care with our partners. We also provide private healthcare at all of our hospitals (in dedicated facilities). Together with Imperial College London and two other NHS trusts, we form one of six academic health science centres in the UK focussed on translating research into better patient care. We also host one of 20 National Institute for Health Research biomedical research centres in partnership with Imperial College London. Our mission is to be a key partner in our local health system and to drive health and healthcare innovation, delivering outstanding care, education and research with local, national and worldwide impact.Job descriptionJob responsibilitiesDelivering high quality CCS and Clinical Systems training to Trust staff in a professional manner and with a customer focused approach. Development and maintenance of key training packages. Accuracy and alignment of training material content with agreed Standard Operating Procedures (SOPs) and workflows. On-time delivery of training reports including enrolments, course completions and DNAs, etcDesign, develop and maintain training material including quick reference guides, classroom training scripts/lesson plans, exercises, assessments, presentations etcDetermine training needs for various clinical and admin roles in the Trust and tailor the relevant training scripts for Clinical Systems training courses accordingly. 3. Responsible for in-depth preparation for each training course i.e. incorporating local processes into training scripts and cascading any relevant information to other trainers. 4. Represent training team as an active member of project for the implementation of new systems, with responsibility for carrying out project tasks within agreed timescales and resources. 5. Provide high quality support, advice and guidance to users of the Trusts Clinical Systems and other products as and when required. 6. Participate in discussion on proposed system changes so that training requirements can be assessed. 7. Participate in meetings regarding the operation and use of the systems. 8. Prepare for the implementation of any new systems, by attending Train the Trainer courses, workshops and demonstrations. 9. To regularly maintain/update training skills, to ensure delivery is in line with national initiativesPerson SpecificationSkills/AbilitiesEssentialGood interpersonal and communication skills.Able to organise and implement training programmes.Good analytical and problem solving skills.Able to work with people across the Directorates.Ability to understand the complex issues around providing an IT literacy program in a large organizationExcellent interpersonal and communication skills.Able to work under pressure.Effective time management.Reliable work record.Flexible approach to workExperienceEssentialSubstantial experience in designing, developing and delivering IT based training (including "one-to-one or classroom" style)Production of user guides and training hand-outs.Strong MS Office skills with ECDL advanced or equivalent.Clinical Systems training and experienceDesirableExperience in delivering Cerner trainingTraining experience within NHSE-learning development experienceQualificationsEssentialEducated to degree level in a Computing / IT / related subjectDesirableFormal Training or teaching qualificationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameImperial College Healthcare NHS TrustAddressThe BaysS Wharf RoadLondonW2 1NYEmployer's websitehttps://www.imperial.nhs.uk/ (Opens in a new tab)