Job summaryThe post holder will oversee the delivery of a proficient operational Payroll/ESR service to HR Shared Service clients. This includes timely processing of the ESR Payroll Module weekly and monthly, ensuring accuracy and compliance with statutory, regulatory, and policy standards. They will address and resolve intricate queries and discrepancies, managing over and underpayments efficiently. Additionally, they will engage in effective communication with managers and staff across all levels, providing guidance on complex payroll/ESR matters.Main duties of the jobOperational Responsibilitieso Delivering an effective and efficient ESR service to the HR Shared Services clients, complying with all relevant statutory regulations and Trust policies, in order to ensure that accurate and timely staff payments are processed and the ESR database remains up to date and reliable.o Checking reports and analysis and taking appropriate action.o Responsible for the monitoring of the teams KPI's in accordance with service specifications including response times to pay queries, correspondence, and payroll deadlines.o Responsible for the management of under/over-payments in accordance with the client's processes and procedures.o Responsible for ensuring that all changes to legislation and terms and conditions are auctioned in a timely manner.Education, Development and Improvement Responsibilitieso To fully utilise Information Technology in the application of ESR and the production of the payroll including the ability to fully exploit the use of excel spreadsheets.o Maintain 'Super user' status for the ESR system including the ability to fully utilise the ESR system and interfacing systems.o To review and reflect on own work performance and identify development needs through the use of appraisal and personal development plans.About usThe Tavistock and Portman NHS Foundation Trust is a specialist mental health and wellbeing organisation. Alongside a full range of child and adolescent mental health services and psychological therapies, we have a focus on training and education. We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. Our contribution is distinctive in the importance we attach to social experience at all stages of people's lives. We focus on psychological and developmental approaches to the promotion of mental wellbeing and the prevention and treatment of mental ill-health.We make our contribution through:Providing relevant and effective clinical services for children and families, young people and adults, ensuring that those who need our services can access them easilyProviding training and education aimed at building an effective and sustainable NHS and social care workforce and at improving public understanding of mental healthUndertaking research and consultancy aimed at improving knowledge and practice and supporting innovationWorking actively with stakeholders to advance the quality of mental health care, and to advance awareness of the personal, social and economic benefits associated with psychological therapiesJob descriptionJob responsibilitiesPlease see the job description and person specification for more details about the roles & responsibilities of the vacancyPerson SpecificationQualificationsEssentialDegree or equivalent work experience.ECDLGCSE Maths or equivalentKnowledgeEssentialIn depth knowledge of ESR systemIn depth knowledge of the IT systems that interface and underpin the ESR system.In depth knowledge of Agenda for Change, Medical and Dental and local terms and conditions of clientsIn depth knowledge of statutory Government legislationSkillsEssentialProven IT skills with the ability to use Microsoft office functionalityHigh level of analytical skills with ability to interrogate data and informationExperienceEssentialExtensive experience within an ESR/Payroll environment.Experience of managing, supporting, developing and motivating staffExperience of implementing change to develop or improve services.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameTavistock and Portman NHS Foundation TrustAddressThe Tavistock Centre120 Belsize LaneLondonNW3 5BAEmployer's websitehttps://tavistockandportman.nhs.uk/ (Opens in a new tab)